THOMSON SpeedTouch 545, Setup And User Manual

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7.6 Troubleshooting
Configuration problems
In case your SpeedTouch™ is unreachable due to misconfiguration, you might consider
a hardware reset to factory defaults as described in
“7.4 SpeedTouch™ Default Config-
uration” on page 88 .
However, note that resetting the SpeedTouch™ to its factory settings will revoke all the
changes you made to the configuration.
Dr SpeedTouch™
Dr SpeedTouch™ enables you to test your computer and SpeedTouch™ connectivity
via its Diagnostics wizard. The SpeedTouch™ Troubleshoot will report what is wrong
with your connection.
For more information on Dr SpeedTouch™ see
“3 Dr SpeedTouch™” on page 37 .
Troubleshooting table Following table may help you determine the nature of the problem, and provides some
plausible solutions:
Problem Solution
SpeedTouch™ does not work.
(none of the LEDs light up) Make sure that the SpeedTouch™ is plugged
into an power socket outlet.
Make sure that you are using the correct
power supply for your SpeedTouch™ device.
Make sure the power switch on the
SpeedTouch™ is turned on.
Wireless client can not participate in
the SpeedTouch™ wireless network. In case registration is enabled, you must
press the 'Registration' button to register the
wireless client.
Make sure that the SpeedTouch™ Associa-
tion Control List is not locked, i.e. allows
new wireless client registrations.
Make sure that the wireless client adapter
and SpeedTouch™ share the same IP subnet.
If you are using a SpeedTouch™545 make
sure that:
•
The wireless upgrade card is installed
as described in
“7.1 Upgrading a Speed-
Touch™545 for Wireless Networking”
on page 74
.
•
The wireless upgrade card is of the
correct type.