®
Virtuoso-PRO Audio Extenders, Revision A
16
March 2012
To return a defective product, contact the Thinklogical authorized dealer from whom you purchased the
product. Do not return a product directly to Thinklogical without prior authorization from your dealer.
If you have received prior authorization from your dealer and are returning a product directly to
Thinklogical:
1.
Contact your sales representative, or call Customer Support at
1-800-291-3211
or
1-203-647
–8700.
2.
Describe the defect with the product and Customer Support will issue a
R
eturn
M
erchandise
A
uthorization Number (RMA#).
3.
If possible, pack the product in its original packing. Ensure the RMA number is clearly
visible on outside of the box.
4.
Return the product to:
Thinklogical, LLC
Attn: RMA#
[Insert the RMA# issued to you, by Thinklogical, here.]
100 Washington Street
Milford, CT 06460 USA
Note: Extended warranties are available from Thinklogical at an additional cost. Contact your sales
representative for further information and pricing.
6.2.3 Our Address
If you have any issue with the product, have product questions or need technical assistance with your
Thinklogical
®
system, please call us at 1-
800-291-3211 (USA only)
or
1-203-647-8700
and let us help.
If you’d like to write us, we are located at:
Thinklogical, LLC
100 Washington Street
Milford, CT 06460 USA
