®
Virtuoso-PRO Audio Extenders, Revision A
14
March 2012
6. How to Contact Us
6.1 Customer Support
Thinklogical is an engineering company and we believe that the first lines of support are the design
engineers that developed each particular product. Therefore your questions will be handled promptly by
our most knowledgeable in-house engineers.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
6.1.1 Website
Check out our website for current product offerings, support information and general information about
all of the products we offer.
Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.
www.thinklogical.com
Note:
Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have
the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a download.
6.1.2 Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will try to
respond to your email inquiries promptly, use the following email addresses for your different needs:
– Information on Thinklogical and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.
