Thinklogical SDIXtreme 3G, Product Manual

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Revision E 18 July 2012
Telephone
Telephone Sales: Contact our expert, technically oriented sales staff via telephone in Milford, CT
at (203) 647-8700 or if in the continental US, you may use our toll-free number (800) 291-3211.
We are here Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. Ask for their
direct dial phone number when you call.
Telephone Product Support: Contact Product Support via telephone in Milford, CT at
(203) 647-8700. The support lines are manned Monday through Friday, 8:30am to 5:00pm,
Eastern Time Zone.
International Sales: Please contact our US sales staff in Milford, CT at (203) 647-8700. We are
here Monday through Friday, 8:30am to 5:00pm, Eastern Time Zone (same as New York City). If
leaving a voice message, please let us know the best time to call back so we may reach you at
your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours and
holidays. You can leave a voice message for an individual at any time. Our sales representatives
have direct numbers for your convenience.
Fax
Our company facsimile number is (203) 783-9949. Please indicate the nature of the fax on your
cover sheet and provide return contact information.
Product Support
Thinklogical’s
®
support personnel are available Monday through Friday from 8:30am to 5:00pm,
Eastern Time Zone. If your application requires assistance at some time outside of our normal
business hours, please contact us beforehand and we will do our best to make arrangements to
help you with your Thinklogical
™
products.
Warranty
Thinklogical, LLC (“Thinklogical”) warrants this product against defects in materials and
workmanship for a period of one (1) year from the date of delivery (ordinary wear and tear
excluded). This limited warranty does not cover defects resulting from (i) use of the product other
than as described in the applicable documentation for the product; (ii) modifications to or repairs of
the product that are made by any party other than Thinklogical or a party acting on Thinklogical’s
behalf, or (iii) combination of the product with third party products that is not consented to by
Thinklogical. Occurrences of events described in (i) – (iii) shall void the foregoing warranty. This
warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
Except for the express warranty set forth above, to the fullest extent permitted under
applicable law, Thinklogical, LLC and its suppliers disclaim any and all other warranties,
express and implied, including without limitation the implied warranties of merchantability,
fitness for a particular purpose, title and non-infringement.