Q: Why does my THINKTPMS G1 always stay on welcome screen?
A: If the device keeps displaying the welcome screen, it indicates that it is not in TPMS function
mode. If the diagnostic tool is performing the TPMS function, the device will switch to the
corresponding function mode.
Q: Why is my THINKTPMS G1 always displayed in English even the system language of
my diagnostic tool is set as non-English?
A: The system language of the device varies with the system language of the diagnostic tool that
binds it. Currently only English and simplified Chinese are available on the device.
If the device detects the system language of the diagnostic tool is non-Chinese, it will change
into English automatically no matter which language the diagnostic tool is set as.
Q: My THINKTPMS G1 does not respond to the diagnostic tool.
A: In this case, please carefully check the following:
Whether the device is successfully bound to the diagnostic tool.
Whether the desired device is ticked in the Bound list.
Whether the device is powered on.
Whether the device is damaged or defective.
Q: Why does my THINKTPMS G1 automatically power off?
A: Please check the following:
Whether the device is fully discharged.
If the device is not being charged and there is no operation on the device for 30 minutes, it
will automatically power off to conserve battery power.
Q: My THINKTPMS G1 can not trigger one or more sensors.
A: Please check the following:
Whether the device is damaged or defective.
Whether the sensor, module or ECU itself may be damaged or defective.
The vehicle does not have a sensor even though a metal valve stem is present. Be aware
of Schrader rubber style snap-in stems used on TPMS systems.
You device may require a firmware upgrade.
Q: What to do if my THINKTPMS G1 encountered some unexpected bugs?
A: In this case, a firmware upgrade is required. On the TPMS version selection screen, tap
Firmware Update to upgrade it.
10
Warranty Terms
This warranty applies only to users and distributors who purchase THINKCAR TECH INC products
through normal procedures. Within one year from the date of delivery, THINKCAR TECH warrants
its electronic products for damages caused by defects in materials or workmanship. Damages to
the equipment or components because of abuse, unauthorized modification, use for non-designed
purposes, operation in a manner not specified in the instructions, etc. are not covered by this
warranty. The compensation for dashboard damage caused by the defect of this equipment is
limited to repair or replacement. THINKCAR TECH does not bear any indirect and incidental
losses. THINKCAR TECH will judge the nature of the equipment damage according to its
prescribed inspection methods. No agents, employees or business representatives of THINKCAR
TECH are authorized to make any confirmation, notice or promise related to THINKCAR TECH
products.
Service Line: 1-833-692-2766
Customer Service Email: [email protected]
Official Website: www.mythinkcar.com
Products tutorial, videos, Q&A and coverage list are available on Thinkcar official website.
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