7
Trouble Shooting
Troubleshooting by User
7-4
Heraeus Multifuge X3F / X3FR
Thermo Scientific
The centrifuge cannot be operated.
PCB overtemp.
The run does not start or the centrifuge runs
down without being braked.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
Emergency release
The run does not start or the centrifuge runs
down without being braked.
The lid opens while the device is running.
Close the lid and restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
Imbalanced load
The run does not start or the centrifuge runs
down without being braked.
Imbalance detected.
Check the load placed in the rotor.
Check that the rotor cross bolts are well greased.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
Check Set Speed
The run does not start or the centrifuge runs
down without being braked.
The set point speed is higher than the maximum rotor speed.
Correct the value.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
E-01 - E-12
The run does not start or the centrifuge runs
down without being braked.
Error during the self-test of the centrifuge program and the
electronics.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
E-13
The run does not start or the centrifuge runs
down without being braked.
The check sum in the data memory is incorrect.
The software corrects errors automatically.
Check the values of the set point settings, etc.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
Temperature sensor broken / controller
E-15-E-16
defective
Malfunction in the temperature detection.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
Restart the centrifuge.
Speed for rotor detection exceeded
E-17
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
E-21-E-22
The run does not start or the centrifuge runs
down without being braked.
The rotor could not be identified.
Check to see if the rotor is properly installed.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
E-23
The run does not start or the centrifuge runs
down without being braked.
The speed control measurement returned a different result.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
The centrifuge cannot be operated.
E-25-E-27
The run does not start or the centrifuge runs
down without being braked.
Time has expired for the lid lock drive while opening the lid.
Restart the centrifuge.
If an error message appears again, inform Customer Service.
Failure message
Problem with centrifuge
Possible causes and cures
Summary of Contents for 75004559
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