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Thermann Owner's Guide

Heat Pump Water Heaters

SAFETY

Intended Use

The device is designed for extracting heat from the ambient air and the utilisation of that energy for heating  
domestic hot water (DHW). The DHW heat pump can be installed in the open as well as in enclosed spaces.

This appliance is intended for domestic use. It can be used safely by untrained persons. The appliance can also be 
used in a non-domestic environment, e.g. in a small business, as long as it is used in the same way.

Any other use beyond that described shall be deemed inappropriate. Observation of these instructions and of  
instructions for any accessories used is also part of the correct use of this appliance.

General Safety Instructions

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Warning Injury

The appliance may be used by children aged 8 and up and persons with reduced physical, sensory or  
mental capabilities or a lack of experience and know-how, provided that they are supervised or they have 
been instructed on how to use the appliance safely and have understood the resulting risks. Children must 
never play with the appliance. Children must never clean the appliance or perform user maintenance unless 
they are supervised.

Warning Burns

The following are not permitted:

 

- The utilisation of greasy extract air.

 

- The installation of the equipment in rooms where the device is at risk from explosions as a result of dust, 

gases or vapours.

Material Losses

The following are not permitted:

 

- The heating of liquids other than domestic hot water.

 

- The installation of the equipment in rooms where the temperature is below the freezing point.

 

- Operation of the device with an empty cylinder.

Note

Always operate the unit with a full water tank, otherwise high pressures will develop in the refrigeration 
system, causing it to shut down. A manual reset will be necessary afterwards to restart the unit.

Test Symbols

See type plate on the appliance.

DEVICE DESCRIPTION

This device is a domestic hot water (DHW) heat pump.

It works as a DHW generator that operates automatically and has a capacity of approx. 300 l. The water  
temperature is permanently set to 60 ¡C.

Function Description

The device extracts heat from the ambient air.

This energy is used to heat the water inside the cylinder. Where the device is installed inside a room, this is cooled 
down through the heat extraction by approx. 1 to 3 ¡C. The device also extracts moisture from the ambient air that 
creates condensate, which must be drained off. For this purpose, a condensate drain is integrated into the unit.

Heat Pump Operation

The table below outlines the standard operating mode, to which the limits of scope of the heat pump apply. To 
heat up the cylinder capacity of approx. 300 litres of water in accordance with EN 255 part 3 to 60 ¡C, the device 
requires:

HEAT-UP TIME [H]

ROOM TEMPERATURE [¡C]

RELATIVE HUMIDITY [%]

COLD WATER TEMPERATURE [¡C]

COP

10

15

70

15

3.19

5

42

70

15

5.61

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Summary of Contents for TIHP300

Page 1: ...OWNER S GUIDE Heat Pump Water Heaters Owner s Information Warranty Model TIHP300 ...

Page 2: ...intenance unless they are supervised The DHW heat pump shall be able to be separated from the power supply by means of a suitable isolator eg contactor circuit breaker fuse in accordance with the wiring rules and national standards The device is subject to mains water pressure The expansion water drips from the safety valve during heat up In Australia and New Zealand the installation shall comply ...

Page 3: ...YWORD MEANING Danger Failure to observe this information will result in serious injury or death Warning Failure to observe this information may result in serious injury or death Caution Failure to observe this information may result in non serious or minor injury Other Symbols In This Documentation Note General information is identified by the symbol shown on the left Read these texts carefully SY...

Page 4: ...m explosions as a result of dust gases or vapours Material Losses The following are not permitted The heating of liquids other than domestic hot water The installation of the equipment in rooms where the temperature is below the freezing point Operation of the device with an empty cylinder Note Always operate the unit with a full water tank otherwise high pressures will develop in the refrigeratio...

Page 5: ...d periodically thereafter as advised by the licensed tradesperson Failure to do so may void your warranty Note Maintenance work e g checking the electrical safety must only be carried out by a licensed tradesperson The device is generally maintenance free with the exception of cleaning the condensate drain and having a licensed tradesperson check the sacrificial anode A damp cloth is sufficient fo...

Page 6: ...e refrigerant circuit If this happens repeatedly ask your local tradesperson to remove the fault After a short cooldown phase the thermoswitch will restart the compressor automatically Material Losses The high limit safety pressure limiter must only be reset by your licensed tradesperson after they have re moved the cause of the relevant fault Other Issues Safety Valve Of The Cold Water Supply Lin...

Page 7: ...rip Never remove the sealing strip Always use the spring nuts during reassembly Refit the air intake grille after completing the maintenance and repair work 26_03_01_1877 1 1 Removeable air intake grille with an all around adhesive sealing strip on the inside CLEANING THE EVAPORATOR Warning Injury The evaporator has many sharp edged fins When cleaning the evaporator proceed with caution and wear p...

Page 8: ...clothes washer or other appliance During this procedure there must be no smoking open flame or any electrical appliance operating nearby If hydrogen is discharged through the tap it will probably make an unusual sound as with air escaping Safety Valve This valve opens when the water pressure exceeds the preset value of 0 7 MPa thereby relieving the pressure It is adjusted so that no water will be ...

Page 9: ...y Stiebel Eltron Aust Pty Ltd A B N 82 066 271 083 of 6 Prohasky Street Port Melbourne Victoria 3207 we us or our The Warranty 2 This warranty applies to Thermann Heat Pump Model TIHP300 the unit manufactured after 1 May 2015 3 Subject to the warranty exclusions we will repair or replace at our absolute discretion a faulty component in your unit free of charge if it fails to operate in accordance ...

Page 10: ... a reasonable time of discovering the problem with the unit How You Make A Warranty Claim 9 To make a warranty claim you must provide us with the following information 9 1 The model number of the unit 9 2 A description of the problem with the unit 9 3 The name address and contact details such as phone number and e mail address of the owner 9 4 The address where the unit is installed and the locati...

Page 11: ... for inspection and testing if it is not sited in accordance with the Installer s Manual and not readily accessible for inspection 13 3 for any extra costs of our authorised service technician to make the unit safe for inspection 14 You must ensure that access to the unit by our authorised service technician is safe and free from obstruction 15 Our authorised service technician may refuse to inspe...

Page 12: ...325061 38872 9157 ...

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