14
H3699 Rev. L
Thermann Owner’s Manual
thermann 25/50 Litre Water Heater
Warranty
conditions including excessive water
pressure or temperature, neglect of
any kind or otherwise as a result of any
use of the unit contrary to the product
manual or other instructions provided
by gWa. alterations or repair of the
unit other than by an accredited and
licensed service agent or technician
are not covered. attachment of
accessories or use of non genuine
replacement parts other than those
manufactured or approved by gWa
are not covered by this Warranty.
this Warranty applies only to the
unit and does not cover any ancillary
plumbing or electrical parts supplied
by the installer such as pressure
limiting valve, tempering valve, line
strainer, stop cocks, non-return valve,
electrical switches, pumps or fuses, or
faulty installation.
the unit must be installed by a
licensed plumber in accordance with
information set out in the owner’s
Manual and/or Installer’s guide
supplied with the unit and/or any
relevant statutory requirements.
In addition to this Warranty, certain
legislation (including the aCL) may
give you rights which cannot be
excluded, restricted or modified. this
Warranty must be read subject to
such legislation and nothing in this
Warranty has the effect of excluding,
restricting or modifying those rights.
If gWa fails to meet a guarantee under
the aCL, your remedy for such failure
may be limited to any one or more of
the following:
• replacement of the unit;
• repair of the unit;
• refunding the cost of the unit;
• payment of reasonable costs of
having the unit repaired;
• payment in respect of the reduced
value of the unit.
any defective part of the unit must
be returned to the point of sale before
replacement can be considered under
the terms of this Warranty. If the costs
of returning any defective parts are
unreasonable, please contact gWa on
1300 412 612 (australia) so that we can
arrange a collection if appropriate.
Warranty claims can be made at the
point of sale or by posting or faxing
a warranty claim to gWa (contact
details listed below) within one (1)
month of the appearance of a defect.
Warranty claims under this extended
warranty must include the following
details:
• Date of Purchase;
• Location of Purchase;
• Proof of Purchase;
• Date of Installation;
• Contact Details
• Product Serial number
