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8

H3699    Rev. L

Thermann Owner’s Manual

thermann 25/50 Litre Water Heater

Safety

this appliance is not intended for use 

by persons (including children) with 

reduced physical, sensory or mental 

capabilities, or lack of experience 

and knowledge, unless they have 

been given supervision or instruction 

concerning use of the appliance by a 

person responsible for their safety.
Children and animals should be 

supervised to ensure that they do not 

interfere with the appliance.

Filling The Water Heater

open all hot water taps. open isolating 

valve at the cold water inlet slowly and 

allow water heater to fill until water 

flows through the system. Close each 

hot water tap after the air is expelled 

from its line. as noted previously 

power is not to be turned on until the 

water heater is filled with water.

Water Quality

Your thermann water heater has been 

manufactured to suit water conditions 

of most australian metropolitan 

supplies. Please note that harsh water 

supplies can have a detrimental 

effect on the water heater and its life 

expectancy. If you are unsure about 

your water quality you can obtain 

information from your local water 

supply authority.
the water heater is designed for use 

in areas where the total Dissolved 

Solids (tDS) content of the water 

supply is less than 2500 mg/L. In areas 

where the tDS exceeds 600mg/L it 

is possible that the magnesium alloy 

anode (supplied in the heater) may 

become over reactive. to alleviate 

this, the magnesium alloy anode 

should be replaced with an aluminium 

alloy anode, available from your local 

Reece branch.
Water can also be very corrosive, the 

measure of this is the saturation index. 

If the water saturation index is greater 

than 0.40, an expansion control valve 

should be fitted. If the index is greater 

than 0.80, the water heater installed 

should be a Hard Water Model. Please 

consult our Service Department for 

advice if required.

Caution

If the water heater is left in an 

operating condition and unused for 

two weeks or more, a quantity of 

hydrogen (which is highly flammable) 

may accumulate in the top of the 

water cylinder. to dissipate this gas 

safely it is recommended that a hot 

tap be turned on for several minutes 

at a sink, basin or bath, but not a 

dishwasher, clothes washer or other 

appliance. During this procedure 

there must be no smoking, open 

flame or any other electrical appliance 

operating nearby. If hydrogen is 

discharged through the tap it will 

probably make an unusual sound 

as with air escaping.

Where the water heater is not installed 

in accordance with the listed advice, 

the water heater will not be covered 

by the Terms of Warranty. 

Operating Instructions

Summary of Contents for 25W124

Page 1: ... and 50L electric storage water heaters manufactured and sold after 1st January 2013 For advice repairs and service call 1800 080 055 Owner s Manual Carefully remove all packaging and transit protection from the heater before installation Dispose of the packaging responsibly using re cycling facilities where they exist Installation guide Installation Details Owner s Information Warranty ...

Page 2: ...nual Thermann 25 50 Litre Water Heater Installation Details 2 Plumbing Connections 4 Electrical Connection 6 Specifications 7 Operating Instructions 8 Safety Information 9 Service Information 10 Troubleshooting 11 Warranty 13 Contents ...

Page 3: ...licensed person will have insurance protecting their workmanship for 6 years Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate Water Supply Pressure This water heater is designed for direct connection to water supply pressures of 25 50 Litre Models 800kPa Where the mains pressure can exceed or fluctuate beyond the pressure shown above a pressu...

Page 4: ...d with a sacrificial anode accessible through the top cover Allow 50 of the height of the water heater for clearance above to replace the anode We recommend a plinth be installed under the water heater where the water heater is subjected to wet conditions A properly drained overflow tray must be used where property damage could occur from water spillage See AS NZS3500 4 for further details When in...

Page 5: ...hecked for adequate performance or replaced at intervals not exceeding 5 years or less in areas where local regulations apply Important The PTR Valve and its drain outlet pipe must not be sealed or blocked It is normal for the PTR valve to leak a small amount of water during heating cycles Danger Failure to operate the relief valve easing lever at least once every six 6 months may result in a prob...

Page 6: ...Water heaters can produce very hot water To reduce the risk of scald injury it is mandatory under the requirements of Australian Standard AS NZS3500 4 that a suitably approved temperature control device be fitted to the hot water supply to outlets used primarily for personal hygiene This valve should be checked at regular intervals to ensure its operation and settings remain correct Note a combine...

Page 7: ...uit The element cover may be removed by undoing the two screws on the cover and sliding the cover downwards to disengage the top edge Ensure that the conduit entry is well sealed to achieve correct weatherproofing Note This water heater is fitted with a thermostat and over temperature energy cut out Under no circumstances should the water heater be operated without both these devices being in the ...

Page 8: ...ge Capacity L 31 53 Hot Water Delivery L 25 50 Net Weight Empty kg 17 23 Element Sizes kW 2 4 3 6 2 4 3 6 Relief Valve Pressure kPa 1000 Temperature C 99 Power Rating kW 10 Nominal Dimensions 25L 50L Total Height A 455 695 Total Width B 405 405 Outlet Height C 280 520 Inlet Height D 155 155 Electrical Entry E 65 65 ...

Page 9: ...al Dissolved Solids TDS content of the water supply is less than 2500 mg L In areas where the TDS exceeds 600mg L it is possible that the magnesium alloy anode supplied in the heater may become over reactive To alleviate this the magnesium alloy anode should be replaced with an aluminium alloy anode available from your local Reece branch Water can also be very corrosive the measure of this is the ...

Page 10: ...ctrical cover is removed Open the PTR Valve for approximately 10 seconds by lifting the lever on the valve to ensure water is relieved to waste through the relief drain pipe Lower lever gently and check that it closes correctly The PTR Valve must not be tampered with or removed The water heater must not be operated unless this valve is fitted and in working order The PTR Valve should be checked fo...

Page 11: ...r conditions it is recommended that you carry out a more frequent check of your anode s condition refer Operating Instructions Water Quality Flush the water heater by doing the following i Turn off the power ii Turn off the cold water supply to the water heater at the isolating valve iii Gently operate the easing lever on the Pressure Temperature Relief Valve to release the pressure in the water h...

Page 12: ...iances to determine if your daily usage is greater than the storage volume of your water heater For example if you have a 50 litre storage tank and you are using 80 litres of water it is possible that there will be certain times of the day where there is insufficient hot water It is also advisable to inspect tap washers etc for leakage and replace if necessary Is there a leaking hot water pipe or ...

Page 13: ... Temperature Relief Valve discharging too much water Is one outlet such as the shower using more hot water than you think See No Hot Water Is there a leaking hot water pipe or dripping hot water tap A small leak can waste a large quantity of hot water Replace faulty tap washers and have your plumber rectify any leaking pipework ...

Page 14: ...er six 6 years after the end of the initial one 1 year warranty period GWA will provide a free replacement hot water Unit at the nearest approved GWA agent or GWA office to the owner s home Under this replacement guarantee the transport installation and labour costs of delivering the replacement hot water Unit and removing and replacing the existing hot water unit with the replacement hot water Un...

Page 15: ...s Warranty certain legislation including the ACL may give you rights which cannot be excluded restricted or modified This Warranty must be read subject to such legislation and nothing in this Warranty has the effect of excluding restricting or modifying those rights If GWA fails to meet a guarantee under the ACL your remedy for such failure may be limited to any one or more of the following replac...

Page 16: ... the Unit accessible for repair or replacement As required by legislation including under the ACL any claims for damage to furniture carpets walls foundations or any other consequential loss either directly or indirectly due to defects of any kind in a Unit will only be met by GWA where the damage could be considered reasonably foreseeable Our goods come with guarantees that cannot be excluded und...

Page 17: ...Thermann Owner s Manual Thermann 25 50 Litre Water Heater For advice repairs and service call 1800 080 055 Serial Number ...

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