Thelin PARLOUR 3000, Owner'S Manual

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PARLOUR PELLET 3000 PELLET HEATER
18
Always clean the gold surface when the heater
is cool!
7. Check door and window gaskets for tight
seal. Door gasket should contact completely
around perimeter. Replacement gaskets are
available from your dealer or Thelin Hearth.
This Parlour Pellet Heater has been safety tested by
Warnock
Hersey Test Labs in Middleton,
Wisconsin.
TROUBLESHOOTING
The following scenarios are provided in order to
help you locate a difficulty if the heater performs in
a manner which would seem to indicate a
malfunction:
1. Problem : I loaded the heater for start-up, lit the
fire starter and pellets, but the fire did not light.
Solution : Check power cord to see that it is
plugged in tightly to the bottom of the stove. Is
the LED light blinking when you push the Low,
Medium, or High button? If not, check the fuse
for the Igniter located on the bottom of the stove
in the red fuse holder. Remember that the timer
on start-up runs about six minutes and if the
pellets have not lit, then you may have to repeat
the start-up sequence. Also, the stove only runs
on one speed until a temperature is reached that
activates the run mode. This usually takes 15 to
20 minutes, and in extremely cold climates, you
might have to repeat the start-up procedure for
the stove to reach this temperature.
2. Problem : The heater was lit and burning
properly, then suddenly it stopped feeding
pellets.
Solution : Check pellet supply in hopper. If
empty, fill and follow start-up procedure.
Occasionally, a foreign object, debris, or an
excessive amount of sawdust can enter the feed
mechanism and jam the feed chute. If this
happens, you must empty the hopper and check
the feed chute to see what is causing the jam.
Remove any foreign material or object and
restart the heater. CAUTION: Keep fingers and
hands clear of the feed mechanism when heater
is on.
3. Problem : The fire was burning well and then it
began to overfeed pellets and started backing up
into the pellet feed chute, smothering the fire.
Solution : When the pellets are overfeeding, it
usually means that the air flow has been
reduced. Check the fire pot air intake holes to be
sure they are clear. Check to see if fire pot was
properly seated in the pot tray. If you use a low-
grade pellet and clinkers (fused ash and dirt)
form in the bottom of the fire pot and chock the
air intake, you might consider changing the
brand of pellets to one that burns cleaner. You
must let the fire go out before removing and
cleaning the fire pot. Never vacuum out the
heater when the heater is in operation! The hot
ashes can lodge in your vacuum cleaner and
cause a fire! You must clean the heat exchanger
manifold (see Figure 14) regularly to ensure a
good air to fuel ration, thus allowing the heater
to "breathe" properly. You must also check the
tee and vent pipe to see that they are not clogged
and full of ash.
4. Problem : The heater was burning well and then
soot began forming on the door glass.
Solution : Black soot forming on the door glass
means that the combustion is not right and the
heater needs a good clean out. Some brands of
pellets burn much richer than others and you
might have to change brands of pellets and/or
have the air/fuel settings readjusted by your
dealer. It is normal to have the glass cloud up
after several hours of burning, but it should
wipe off with a good window cleaner. If the
glass turns black quickly, then the heater needs
a good clean out.
5. Problem : We had a power failure and the heater
emitted smoke for about five minutes.