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Chapter 7: Troubleshooting
Forgot My Network IP Address
If you forget your network IP address and have no physical access to the system,
you can find out the IP address by using the setup wizard to retrieve the IP of your
Thecus IP storage.
1.
Start the Setup Wizard, and it will automatically detect all Thecus IP storage
products on your network.
2.
You should be able to find the IP address of the Thecus IP storage which you
have forgotten in the
Device Discovery
screen.
Can't Map a Network Drive in Windows XP
You may have problems mapping a network drive under the following conditions:
1.
The network folder is currently mapped using a different user name and
password. To connect using a different user name and password, first
disconnect any existing mappings to this network share.
2.
The mapped network drive could not be created because the following error
has occurred:
Multiple connections to a server or shared resource by
the same user, using more than one user name, are not allowed.
Disconnect all previous connections to the server or shared resource and try
again.
To check out existing network connections, type
net use
under the DOS prompt.
You may refer the URL below for more network mapping information.
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/541/0/thr
ee-ways-to-remove-windows7-saved-network-password
http://thecus.kayako.com/default_import/Knowledgebase/Article/View/113/0/wh
Restoring Factory Defaults
From the
Firmware Setting
menu, choose the
Reset to Default
item and
the
Reset to Factory Default
screen appears. Press
Apply
to reset Thecus IP storage
factory default settings.
WARNING
Resetting to factory defaults will not erase the data stored in the hard
disks, but WILL revert all the settings to the factory default values.
Summary of Contents for N2810 Series
Page 1: ...OS7 User s Manual...
