Congratulations on the purchase of your new adjustable bed
base from THE BED BOSS® covered by the best warranty
from THE BED BOSS®.
THE BED BOSS® warrants the product only to the original
purchaser only for residential use from manufacturing defects
for a period of 15 years from Date of Purchase. The warranty
covers the adjustable bed base product only. The Purchaser is
responsible for all shipping costs to THE BED BOSS®. DO
NOT SHIP THE PRODUCT TO THE BED BOSS® WITHOUT
FIRST CONTACTING THE BED BOSS® FOR INSTRUCTIONS.
DO NOT RETURN THE PRODUCT TO THE RETAILER WHERE
YOU PURCHASED IT.
This warranty covers manufacturing defects only. Damage to
the product caused by abuse, misuse, or not properly
following the care instructions will void the warranty. THE BED
BOSS® is not responsible for any incidental or consequential
damages resulting from the use of its products. The
responsibility of THE BED BOSS® shall not exceed the
purchase price of the warranted product. This warranty will
only be honored when accompanied by a copy of the original
proof of purchase from an authorized retailer, reseller, or
distributor. This warranty is not available where the adjustable
bed base is used for commercial, institutional, or rental
purposes.
PRODUCT WARRANTY REGISTRATION
Product registration must be completed within 90 days of
purchase. Registration of the product online entitles the
original purchaser to an additional 1 year of full warranty
coverage as outlined below for a total period of 2 years from
date of purchase. Visit www.thebedboss.com to complete the
warranty registration process. Provide complete contact
information. Choose “Warranty Registration” as the contact
reason. Attach an image of the original purchase receipt.
Submit.
THE BED BOSS® reserves the right, upon the presentation of
a product covered by the warranty, to repair or replace with the
same. In the event that a particular product is no longer
manufactured, THE BED BOSS® shall have the right to
replace the product with a substitute product that most nearly
resembles the warranted item.
1 YEAR FULL WARRANTY
This adjustable bed base and its motor system are warranted
against defects in the workmanship or materials for a period of
1 year from the date of purchase. Upon written notice during
the first year after the date of purchase, THE BED BOSS® will
provide a replacement part (at no cost to the purchaser) for
any defective adjustable bed base part and/or motor system.
When the adjustable bed base and/or motor system at hand is
found to be DAMAGED, not DEFECTIVE, all costs incurred to
inspect and/or correct the issue will be the financial
responsibility of the purchaser. If a service call is requested by
the purchaser within the first year to complete a diagnostic or
repair, a fee of $100 will be charged to the purchaser and will
be due and payable prior to service. Year 2: $200. Year 3-15:
$300.
14 YEAR LIMITED PARTS WARRANTY
Upon written notice during the second year through the
fifteenth from the date of purchase, THE BED BOSS® will
replace, upon terms and conditions set forth in this paragraph,
any mechanical bed base part found to be defective. This
limited warranty shall not apply unless the defective part is
returned to THE BED BOSS® according to the direction of an
THE BED BOSS® representative. The purchaser will pay all
service and transportation costs related to the replacement of
the defective part and is required to pay 1/14 of the current
replacement cost of the parts times the number of year used.
ADDITIONAL TERMS AND CONDITIONS
This warranty does not apply: (a) to any damage caused by the
purchaser; (b) if there has been any repair or replacement of
adjustable bed base parts by an unauthorized person; (c) if the
adjustable bed base has been mishandled (whether in transit
or by other means), subjected to physical or electrical abuse or
misuse, or otherwise operated in any manner inconsistent with
the operation and maintenance procedures outlined in the
Owner’s Manual and this warranty; (d) to damage to
mattresses, fabric, cables, electrical cords, or items supplied
by dealers (contact the dealer for warranty information on
these items); (e) if there has been any modification of the
adjustable bed base without prior written consent by THE BED
BOSS®; (f) to costs for service calls, including but not limited
to costs for service calls solely for the purpose of educating
the consumer about the adjustable bed base, service calls for
the replacement of defective parts under the manufacturer
warranty, or service calls which find an unsatisfactory power
connection; (g) if the recommended weight restriction is not
followed (refer to the advisory section of this manual), the
warranty will be void. Repairs to or replacement of an
adjustable bed base or its components under the terms of this
limited warranty will apply to the original warranty period and
will not serve to extend such period. The decision to repair or
to replace defective parts under this warranty shall be made,
or cause to be made, by THE BED BOSS® at its option and in
its sole discretion. Repair or replacement shall be the sole
remedy of the purchaser. There shall be no liability on the part
of THE BED BOSS® for any special, indirect, incidental, or
consequential damages or to any other damage, claim, or loss
not expressly covered by the terms of this warranty. This
limited warranty does not include reimbursement for
inconvenience, removal, installation setup time, loss of use,
shipping, or any other costs of expenses, THE BED BOSS®
and/or its service technicians shall not be responsible for
moving furniture or any other items not attached to the
adjustable bed base in order to perform service on the
adjustable bed base. It is the sole responsibility of the
purchaser to provide adequate space and accessibility to the
adjustable bed base. In the event that the technician is unable
to perform service due to lack of accessibility, the service call
will be billed to the purchaser and the service will have to be
rescheduled. THE BED BOSS® makes no other warranty
expressed or implied, and all implied warranties of
merchantability and fitness for a particular purpose are
disclaimed by THE BED BOSS® and excluded from this
agreement. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to every purchaser.
Distributed by THE BED BOSS®
99 Textile Lane
Chattanooga, TN 37419
THE BED BOSS®
- 1 & 14 YEAR LIMITED WARRANTY
