41
TEUTONIA GO CAREFREE GUARANTEE
sso-
grant
pro-
ucts
ewed
with
ins-
With
se to
and
does
rized
cide
at a
case
case
ced.
sory.
east
alers
ia. If
com-
utory
ondi-
duct
ntee
(see
n ad-
shop
provi-
s the
duct
was
been
umer
Sec-
(e.g.
ified
has-
–
the consumer has not followed the rules on usage, care and treatment of the product (see instruction
manual).
10. Normal wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust, scratches,
corrosion) caused by external influences, external environmental factors (e.g. accident, hail, ice, snow,
flooding, high humidity) or lack of maintenance and care. See also section 11.
11. The following table provides detailed insights into defects that fall under the “Go Carefree” commercial
guarantee respectively. The table is differentiated by hard goods (e.g. frame, wheels, parking brake, etc.)
and soft goods or accessories (e.g. zipper, buttons, belt etc.). Section 9 and 10 shall apply accordingly:
12. The present commercial guarantee does not limit the legal rights, in particular warranty claims against the
dealer of the product and possible claims under the applicable statutory warranty on product liability against
the manufacturer.
teutonia Hard Goods guarantee Coverage
Item
Complaint
Cause/Comment
1 year
No function
All other than adjustment
yes
No function
Adjustment only
yes
Scratches & Rust
Wear & tear is not covered
no
Powder coat flaking off
yes
No folding function
yes
Noises/Squeaking
yes
Damaged
yes
Spinning on handlebar
no
No or reduced function
All other than adjustment & worn pads
yes
No or reduced function
Adjustment only
yes
No or reduced function
Worn pads
yes
Seat Brackets
No function
Broken parts
yes
Swivels (excl. wheels)
No or reduced function
yes
Worn tread
Wear & tear
no
Wobbling
no
Worn tread
Wear & tear
no
Punctures
Wear & tear
no
Broken
yes
Damaged foam
Wear & tear
no
Incorrect assembly
no
teutonia Soft Goods & Accesory guarantee Coverage
Item
Complaint
Cause/Comment
1 year
Zippers
Broken or no function
yes
Torn Seams
yes
Snap Fasteners
Broken, fallen off, or No Function
yes
Stains
no
UV Damage( Major Fading)
yes
Washing
no
Rips and Tears
yes
Harness
yes
Mould/pilling formation
no
Accessories
See the elements of soft
Ͳ
goods
yes
no
no
no
no
yes
yes
no
no
no
no
Colour fading
no
no
no
no
no
no
no
no
no
no
no
no
2 year
3 year
Air wheels
no
no
no
no
Bumper bar
yes
yes
no
no
yes
yes
yes
yes
EVA wheels
no
no
no
no
Handbrake
yes
yes
yes
yes
yes
yes
no
Handlebar grip
no
no
no
no
Frame
no
no
yes
yes
yes
yes
no
2 years
3 years
Parking brake
yes
yes
yes
yes
