teutonia Be You Elite, Operating Instructions Manual

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TEUTONIA GO CAREFREE GUARANTEE
– the consumer has not followed the rules on usage, care and treatment of the product (see instruction
manual).
10. Normal wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust, scratches,
corrosion) caused by external influences, external environmental factors (e.g. accident, hail, ice, snow,
flooding, high humidity) or lack of maintenance and care. See also section 11.
11. The following table provides detailed insights into defects that fall under the “Go Carefree” commercial
guarantee respectively. The table is differentiated by hard goods (e.g. frame, wheels, parking brake, etc.)
and soft goods or accessories (e.g. zipper, buttons, belt etc.). Section 9 and 10 shall apply accordingly:
12. The present commercial guarantee does not limit the legal rights, in particular warranty claims against the
dealer of the product and possible claims under the applicable statutory warranty on product liability against
the manufacturer.
teutonia Go Carefree Guarantee
Additional Commercial Guarantee for the purchase
of new teutonia strollers & accessories
Valid as of: July 2013 Page ‐
2 ‐
of
2
‐ the product was subjected to abuse or excessive use not in compliance with the instructions manual (e.g. if
the total allowed weight was not respected) or
‐ the product was repaired and maintained improperly by the warrantee or a third party who is not a qualified
teutonia dealer or
‐ product parts that are not authorized by the manufacturer/brand have been installed or the product has
been altered in a manner that is not approved by teutonia or
‐
no original teutonia accessories have been used or
‐
the consumer has not followed the rules on usage, care and treatment of the product (see instruction
manual).
10.
Normal wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust, scratches,
corrosion) caused by external influences, external environmental factors (e.g. accident, hail, ice, snow, flooding,
high humidity) or lack of maintenance and care. See also section 11.
11.
The following table provides detailed insights into defects that fall under the “Go Carefree” commercial guarantee
respectively. The table is differentiated by hard goods (e.g. frame, wheels, parking brake, etc.) and soft goods or
accessories (e.g. zipper, buttons, belt etc.). Section 9 and 10 shall apply accordingly:
12.
The present commercial guarantee does not limit the legal rights, in particular warranty claims against the dealer
of the product and possible claims under the applicable statutory warranty on product liability against the
manufacturer.
teutonia Hard Goods guarantee Coverage
Item Complaint Cause/Comment 1 year
No function All other than adjustment yes
No function Adjustment only yes
Scratches & Rust Wear & tear is not covered no
Powder coat flaking off
yes
No folding function
yes
Noises/Squeaking yes
Damaged
yes
Spinning on handlebar no
No or reduced function All other than adjustment & worn pads yes
No or reduced function Adjustment only yes
No or reduced function Worn pads yes
Seat Brackets
No function Broken parts yes
Swivels (excl. wheels) No or reduced function yes
Worn tread Wear & tear
no
Wobbling no
Worn tread Wear & tear
no
Punctures Wear & tear no
Broken
yes
Damaged foam Wear & tear no
Incorrect assembly no
teutonia Soft Goods & Accesory guarantee Coverage
Item Complaint Cause/Comment 1 year
Zippers Broken or no function yes
Torn Seams
yes
Snap Fasteners Broken, fallen off, or No Function yes
Stains no
UV Damage( Major Fading)
yes
Washing no
Rips and Tears yes
Harness yes
Mould/pilling formation no
Accessories See the elements of soft ‐ goods yes no no
no no
yes yes
no no
no no
Colour fading
no no
no no
no no
no no
no no
no no
2 year 3 year
Air wheels
no no
no no
Bumper bar
yes yes
no no
yes yes
yes yes
EVA wheels
no no
no no
Handbrake
yes yes
yes yes
yes yes
no
Handlebar grip
no no
no no
Frame
no no
yes yes
yes yes
no
2 years 3 years
Parking brake
yes yes
yes yes