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21
ENG
Troubleshooting
Error Codes
Whenever there is a problem with the appliance, check if you can solve it following the tables below. If the
problem persists, please contact the customer service.
Description
Reason
Solution
Appliance does not start
Door is not closed properly
Clothes are stuck.
Close the door properly and restart.
Check the laundry.
Door can’t be opened
Safety protection is
activated.
Disconnect the power, restart the product
Water leakage
Connections are not tight
enough.
Check and fasten the water inlet pipe.
Check and clean the outlet hose.
Detergent residues in the
detergent dispenser
Detergent is damp
and/or clotted.
Clean and wipe the detergent dispenser dry.
Indicator or display does
not work
PC board or harness have
connection problems.
Switch off the power and check if the mains
plug is connected properly.
Abnormal noise
Fixing bolts still in place.
Floor is not solid or level.
Check if the fixing bolts have been removed
Make sure the appliance is installed on a solid
and level floor.
Description
Reason
Solution
E30
Door is not closed properly
Close the door properly and restart.
E10
Water injecting problem
during wash cycle.
Check if the water pressure is high enough.
Straighten the water pipe.
Clean the inlet valve filter.
E21
Overtime water draining
Check if the drain hose is blocked
E12
Water overflow
Restart the appliance.
EXX
Restart the appliance. If problem persists, please contact the customer
service.
Customer service
Spare part for your appliance are available for a minimum of 10 years.
In case of questions please contact our customer service at:
Risk of electric shock
• Never try repair an appliance which is defective of presumed to be defective.
You may put your own and future users’ lives in danger.Only authorised specialists are allowed to carry out
this repair work.
• Improper repair will void the warranty and subsequent damages can’t be recogniced!
WARNING!
Summary of Contents for WW86491M
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Page 51: ...51 GR 8 3 5 C...
Page 52: ...52 GR 1 MPa 0 05 MPa...
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Page 54: ...54 GR 4 x 1 x...
Page 55: ...55 GR Installation area w w W 20mm 1 2 3 4 0 C 5 1 2 3 4 4...
Page 56: ...56 GR 1 2 3 1 2...
Page 57: ...57 GR 90 C I 1 2 3 End 1 2 3 Delay Speed 10 t19 4...
Page 58: ...58 GR 5 40 C 0 C 0 C I...
Page 60: ...60 GR 1 On Off 4 2 Start Pause 5 3 A B K C D SpeedWash E F G H I...
Page 67: ...67 GR 1 2 3 4 5 6 3 d...
Page 68: ...68 GR 1 2 3 3 2 3 3...
Page 69: ...69 GR E30 E10 E21 E12 EXX 10...
Page 70: ...70 GR 220 240V 50Hz 10A 0 05MPa 1MPa 4 8 0kg 6 0kg x x 595x475x850 64kg 1900W...
Page 74: ...74 GR A D 220 60 C 40 C 220 60 C 40 C G A 60 40 C...
Page 99: ...99 MK 8 3 5 C...
Page 100: ...100 MK 1 MPa 0 05 MPa...
Page 101: ...101 MK EU...
Page 102: ...102 MK x 4 1 x...
Page 103: ...103 MK 1 2 3 4 s 1 2 3 4 0 C 5 w w W 20mm 4...
Page 104: ...104 MK 1 2 3 1 2...
Page 105: ...105 MK I 2 Start Pause 3 End 90 C 1 2 3 Delay mp 10 t19 4 1...
Page 106: ...106 MK I 0 40 C 0 C 0 C ja...
Page 108: ...108 MK 1 On Off 2 Start Pause 3 4 5 A J B K C L D M E T N F O G H I...
Page 111: ...111 MK 1 W D 1 1 4 ECO 40 60 40 40 C 60 C 20 C 20 C 15 15...
Page 115: ...115 MK 1 2 3 4 5 6 3 d...
Page 116: ...116 MK 3 2 3 1 2 3 3...
Page 117: ...117 MK E30 E10 E21 E12 EXX...
Page 118: ...118 MK 220 240V 50Hz 10A 0 05MPa 1MPa 8 0kg 6 0kg x x 595x475x850 64kg 1900W 10 4...
Page 122: ...122 MK 220 60 C 40 C 220 60 C 40 C G 60 C 40 C 1 2 3 15 2019 2014 https eprel ec europe eu ID...
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