Tesla MODEL X 2019 Owner'S Manual Download Page 213

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Reporting Safety Defects

Contacting Tesla

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If you have any questions or concerns about
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Reporting Safety Defects

212

Model X Owner's Manual

Summary of Contents for MODEL X 2019

Page 1: ...MODEL X OWNER S MANUAL 2019 36 1 Hong Kong...

Page 2: ...Lane Assist 116 Collision Avoidance Assist 119 Speed Assist 122 Using the Touchscreen 124 Controls 124 Climate Controls 134 Maps and Navigation 140 Media and Audio 146 Phone 149 Air Suspension 151 Sec...

Page 3: ...trument Panel on page 68 6 Steering wheel buttons right Using Right Steering Wheel Buttons on page 56 7 Gear selector Shifting Gears on page 62 8 Touchscreen Touchscreen Overview on page 4 9 Glovebox...

Page 4: ...opilot cameras About Autopilot on page 101 7 Exterior mirrors Mirrors on page 58 8 Radar sensor hidden from view in the above image About Autopilot on page 101 9 Hood Front trunk Front Trunk on page 1...

Page 5: ...ttings on the touchscreen Access information about your Model X See The Tesla T on page 5 Add configure or quickly switch driver profiles including Valet Mode and Easy Entry See Driver Profiles on pag...

Page 6: ...me Control on page 146 7 The map displays on the touchscreen at all times see Maps and Navigation on page 140 Note When you touch Controls choose an app or expand Media Player the window displays on t...

Page 7: ...oor Unlock Mode on page 12 must be off and the vehicle must detect the key near the driver s door before opening the rear trunk Model X also locks automatically If you enable Walk Away Door Lock Model...

Page 8: ...key s battery If Model X is unable to detect the key the touchscreen displays a message indicating that a key is not inside Place the key where Model X can best detect it which is below the 12V power...

Page 9: ...tailers local supermarkets and drug stores Caution The battery should press against the spring on the positive contact Do not place the battery on top of the contact and force it down vertically Doing...

Page 10: ...oach The door partially opens between 20 and 45 depending on obstacles detected by sensors Touch Controls Vehicle Automatic Doors If this setting is on you can also open the driver s door by double cl...

Page 11: ...may be areas near the door that are not in the detection zone Therefore when opening or closing a falcon wing door you and your passengers must stand away from the door as it is moving while proactiv...

Page 12: ...g the falcon wing door you can override obstacle detection by pressing and holding the switch located on the door pillar or touching and holding the associated door icon on the touchscreen When Model...

Page 13: ...seated in the rear seats Drive Away Locking Model X automatically locks all doors including the trunks whenever your driving speed exceeds 8 km h Walk Away Locking Doors and trunks automatically lock...

Page 14: ...iver s side of the vehicle Then press the driver s door handle If Model X doesn t unlock try adjusting the position of the key and try again The key must be in the correct position for the vehicle to...

Page 15: ...n as usual using the interior door handles To open the rear doors carefully remove the speaker grille from the door and pull the mechanical release cable down and towards the front of the vehicle Afte...

Page 16: ...tch gently and release when the window is where you want it Warning Before closing a window it is the driver s responsibility to ensure that all occupants especially children do not have any body part...

Page 17: ...odel X asks you on the touchscreen if you always want to open the trunk to the higher height in this location and saves your choice The next time you open the falcon wing doors in this location Model...

Page 18: ...sition of the cargo cover or completely remove it from Model X Caution Never load more than 175 lbs 80 kg on the rear load floor above the lower trunk compartment or more than 285 lbs 130 kg in the lo...

Page 19: ...the front edge or center of the hood can cause damage To properly close the hood 1 Lower the hood until the striker touches the latches 2 Place both hands on the front of the hood in the areas shown...

Page 20: ...nt trunk Never shut the front trunk when a person is inside Warning Care should be taken to ensure that objects inside the front trunk do not bump against the release button causing the trunk to accid...

Page 21: ...sole Note Power is available whenever the vehicle is considered awake The vehicle may be awake for many reasons For example when using features such as Summon or when features such as Smart Preconditi...

Page 22: ...re Model X is unable to detect the key low battery interference etc place it immediately below the 12V power socket in the center console where Model X can best detect it Warning The power socket and...

Page 23: ...p holder slide back the armrest To expose rear cup holders if available on your vehicle press and release the cup holder face plate located at the back of the center console Interior Storage and Elect...

Page 24: ...While held in place by the magnet you can adjust the sun visor and lower the extender to provide maximum shade To expose the vanity mirror lower the visor extender then lower the mirror cover While th...

Page 25: ...ween your neck and your shoulder Fit the lap section of the belt tightly across your hips not across your stomach Model X seats include integrated head supports that cannot be adjusted or removed Adju...

Page 26: ...e seat forward backward 3 Adjust backrest Note The backrest locks into position when you release the lever If a backrest is not locked into position when a driving gear is engaged the instrument panel...

Page 27: ...rward and rearward The bench seats in five seat vehicles are stationary Use the mechanical lever located beneath each outboard seating position to move the second row seats forward or rearward The ben...

Page 28: ...ted for comfort Warning Use the third row ingress button to access the third row ONLY when the second row seats are unoccupied Do not rely on Model X to recognize or accommodate occupants seated in th...

Page 29: ...trunk suspension etc Note To raise the seats hold the button on the top outside corner of the seat then pull the seat back upward until it latches into place Try pulling the seat back forward to confi...

Page 30: ...en a Belt 1 Ensure correct positioning of the seat see Correct Driving Position on page 24 2 Draw the belt out smoothly ensuring the belt lays flat across the pelvis chest and mid point of your collar...

Page 31: ...ensioners that work in conjunction with the airbags in a severe frontal collision The pre tensioners automatically retract both the seat belt anchor and the seat belt webbing reducing slack in both th...

Page 32: ...e worn with any part of the strap twisted Warning Each seat belt assembly must be used by one occupant only It is dangerous to put a seat belt around a child being carried on an occupant s lap Warning...

Page 33: ...t system appropriate for the child s age weight or size see Recommended Child Restraint Systems on page 33 Use a child restraint system that is appropriate for the specific seating position in Model X...

Page 34: ...booster seat appropriate for the child s age and size For children needing a booster seat Tesla recommends using the base of the Peg Perego Viaggio 2 3 Shuttle When using and installing a booster sea...

Page 35: ...Size anchors with child restraint system or booster seats that have an integral safety belt where the combined weight of the child plus the child restraint system exceeds 33 kg Seating Children Safel...

Page 36: ...cm Note The front passenger seat is not equipped with lower anchor bars to support the installation of ISOFIX child restraint systems The front passenger seat is also not equipped with an upper tethe...

Page 37: ...ems Weight Group Child Weight Passenger Front Airbag ON Passenger Front Airbag OFF Group 0 Up to 10 kg Not Allowed Allowed Group 0 Up to 13 kg Not Allowed Allowed Group I 9 to 18 kg Not Allowed Allowe...

Page 38: ...ear facing ISOFIX child restraint systems size class C you may need to move the seat in the full rearward position and move the corresponding front seat forward to the mid track position up to 13 cm f...

Page 39: ...cked warning does NOT display on the touchscreen or instrument panel This warning indicates that the seat is unsafe for an occupant because it was not returned to its safe locked position If the touch...

Page 40: ...anufacturer Note To accommodate large rear facing ISOFIX child restraint systems size class C you may need to move the seat in the full rearward position and move the corresponding front seat forward...

Page 41: ...seated in the second row from being pushed against the corresponding front seat See Accessing Third Row Seats if equipped Monopost Seating on page 26 Warning Before driving after installing a child s...

Page 42: ...ench seat when a child is seated in the second row Using the button tilts and moves the combined left and center seats forward and can squeeze the occupant Do not rely on Model X to recognize or accom...

Page 43: ...aint system manufacturer Note To accommodate a large rear facing child restraint you may need to move the corresponding second row seats forward and angle the seat back to the forward most position to...

Page 44: ...the seat belt in accordance with the instructions provided by the manufacturer of the child restraint system 2 Allow the seat belt to retract and remove all slack in the seat belt while firmly pushing...

Page 45: ...he child restraint system away from the seat If the child restraint system rotates or moves away from the seat both latches are not fully engaged onto the seat s anchor bars You must reinstall it and...

Page 46: ...en routing tether straps keep the strap close to the headrest as illustrated below On a Model X equipped with third row seats do not allow a tether strap to cover the third row access button on the re...

Page 47: ...ating positions over the outside facing side of the head restraint the same side of the head restraint as the seat belt retraction mechanism In the center seating position if equipped center and posit...

Page 48: ...a rear facing child restraint system using the seat s integrated 5 point harness for as long as possible until they reach the maximum size or weight limit of the rear facing child restraint system Wa...

Page 49: ...raint at those seating positions All occupants including the driver should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of seve...

Page 50: ...tions related to seating a child on the front passenger seat if permitted in your market region Seat mounted side airbags A seat mounted side airbag in the front driver front passenger and second row...

Page 51: ...is the driver s responsibility to confirm that the passenger front airbag is OFF when a child is seated in the front passenger seat Do not rely on the occupant detection system to turn off airbags Bef...

Page 52: ...ppropriate way to seat a child based on the child s weight size and age The safest place to seat infants and young children is in the rear seating positions Seating an infant or child in a rear facing...

Page 53: ...lso stop if you manually adjust a seat mirror or the steering wheel Easy Entry You can define an Easy Entry setting that moves the steering wheel and driver s seat to make it easy to enter and exit Mo...

Page 54: ...e disabled When Model X is in Valet mode you cannot pair new Bluetooth devices or view or delete existing paired devices Note If a Bluetooth paired device or a known Wi Fi network is within operating...

Page 55: ...Note You do not need to enter a PIN to cancel Valet mode from the mobile app Driver Profiles 54 Model X Owner s Manual...

Page 56: ...left side of the steering wheel to change radio stations control the media player s volume and to choose what displays on the left side of the instrument panel whenever the Navigation app is not displ...

Page 57: ...n to Internet music When you hear the tone speak your command Press again to end the voice command or simply stop speaking For details see Using Voice Commands on page 57 2 Scroll Button During a phon...

Page 58: ...xample Call Joe or Call Joe Smith To search for or navigate to a location say Where is Drive to or Navigate to followed by an address business name business category or landmark For example Where is S...

Page 59: ...h time you need to fold or unfold the mirrors when at a frequented place such as narrow garages tight parking spaces etc To set up Model X must be driving at a low speed less than 3 mph 5 kph or stopp...

Page 60: ...Mirror The rear view mirror is adjusted manually Except when in Reverse the rear view mirror automatically dims in proportion to the level of glare from the headlights of a vehicle behind you Mirrors...

Page 61: ...ct whether Model X can detect the key These include a low battery in the key interference from other devices using radio signals and objects between the key and receiver Always keep the key with you A...

Page 62: ...30 seconds for the touchscreen to restart If the touchscreen is still unresponsive or demonstrating unusual behavior after a few minutes try powering the vehicle off touch Controls Safety Security Po...

Page 63: ...2 km h The driver s seat belt is unbuckled The occupancy sensor in the driver s seat does not detect an occupant The driver s door is opened Note The above conditions do not reflect a comprehensive li...

Page 64: ...essage telling you that Model X will roll freely Note In Tow mode Model X does not shift into a driving gear To cancel Tow mode shift into Park or touch Tow mode again Tow mode also cancels if you use...

Page 65: ...ar is engaged PARKING Only the side marker lights parking lights tail lights and license plate lights turn on Note If daytime running lights are required in your region the exterior lights used for th...

Page 66: ...tches from high beam headlights to low beam headlights when there is light detected in front of Model X See High Beam Headlights on page 66 6 If you turn on Headlights after Exit the exterior lights r...

Page 67: ...It is the driver s responsibility to make sure that the headlights are always adjusted as appropriate for the weather conditions and driving circumstances Headlights After Exit When you stop driving a...

Page 68: ...a turn signal is operating You also hear a clicking sound Warning If you have purchased an optional Autopilot package and Traffic Aware Cruise Control is active engaging a turn signal can cause Model...

Page 69: ...is provided for demonstration purposes only Depending on vehicle options software version and market region the information displayed may be slightly different The following indicators illuminate on...

Page 70: ...essure and motor power indicator flashes amber See Traction Control on page 79 If this indicator remains on a fault is detected and you should immediately contact Tesla If a fault is detected that red...

Page 71: ...tem TPMS is detected the indicator flashes For a TPMS fault contact Tesla See Tire Care and Maintenance on page 175 A door or trunk is open See Keys and Doors on page 6 Rear Trunk on page 16 or Front...

Page 72: ...le due to cold weather conditions If Model X is plugged in you can heat your Battery by turning on climate control with the mobile app The snowflake icon disappears when the Battery is sufficiently wa...

Page 73: ...ising speed the icon is gray and the speed is not shown see Traffic Aware Cruise Control on page 104 Note On roads where the map data determines that a conditional speed limit exists for example a spe...

Page 74: ...stance you can display the percentage of battery energy remaining To do so touch Controls Display Energy Display Note When anticipating when you need to charge use range estimates as a general guideli...

Page 75: ...ally check and clean the edge of the wiper blade If damaged contact Tesla Service Caution In harsh climates ensure that the wiper blades are not frozen or adhered to the windshield De icing Wipers To...

Page 76: ...e vehicle in front of you and be aware of hazardous driving conditions While the ABS can improve stopping distance it cannot overcome the laws of physics It also does not prevent the danger of hydropl...

Page 77: ...r side of the instrument panel by choosing Energy using the scroll button on the steering wheel see Steering Wheel on page 55 The amount of energy fed back to the Battery using regenerative braking ca...

Page 78: ...s the brake pedal when the vehicle is stopped See Vehicle Hold on page 82 Warning Press the brake pedal if Model X moves when unsafe to do so It is your responsibility to stay alert and be in control...

Page 79: ...e parking brake Contact Tesla Brake Wear Model X brake pads are equipped with wear indicators A wear indicator is a thin metal strip attached to the brake pad that squeals as it rubs against the rotor...

Page 80: ...annot prevent collisions caused by driving dangerously or turning too sharply at high speeds Allowing Wheel Slip To allow the wheels to spin at a limited speed you can enable Slip Start Slip Start can...

Page 81: ...ing located too far above or below the sensors or too close or too far from the sensors Park Assist is for guidance purposes only and is not intended to replace your own direct visual checks It is not...

Page 82: ...f the sensors Model X cannot alert you about an object while it is in the blind spot of the sensors Weather conditions heavy rain snow or fog are interfering with sensor operation The object is thin s...

Page 83: ...ys on the instrument panel whenever Vehicle Hold is actively braking Model X To disengage Vehicle Hold press the accelerator pedal or press and release the brake pedal Note Shifting into Neutral also...

Page 84: ...nsane or Ludicrous If you choose Insane or Ludicrous additional power is available immediately However to achieve the absolute maximum power designed for short term use you can choose Insane or Ludicr...

Page 85: ...ion to Low or Very Low see Air Suspension on page 151 3 Set the acceleration level to Insane or Ludicrous and enable Max Battery Power Note You can use Launch Mode immediately after enabling Max Batte...

Page 86: ...if Model X collides with an animal vehicle or other object If Active Hood has been deployed the instrument panel displays an alert and a chime sounds Immediately take Model X to the nearest Tesla Ser...

Page 87: ...e enter a new name for the trip then press Save To reset a particular trip meter touch its associated Reset button You can display information for up to three trips on the instrument panel Use the che...

Page 88: ...Touch Average Range to display a graph of the average energy consumed over the past 10 25 or 50 km The average range and the energy usage data are used to predict the projected range Touch Instant Ran...

Page 89: ...otentially cause damage or injury In addition several external factors can reduce the performance of the camera including a dirty or obstructed lens Therefore depending on the rear view camera to dete...

Page 90: ...t of space Tesla recommends using a flash drive with at least 32 GB of storage Some personal computer operating systems may not be able to format flash drives larger than 32 GB as FAT 32 Consider usin...

Page 91: ...retrieve video footage from the flash drive remove the flash drive from the front USB port and use a personal computer or other device to access the files Navigate to the TeslaCam folder on the flash...

Page 92: ...riving speed exceeds 72 km h the spoiler lowers to the position that provides the most effective aerodynamics When Model X is powered off and locked the spoiler retracts To allow the spoiler to automa...

Page 93: ...nnections on page 99 The package also includes Trailer Mode software see Trailer Mode on page 95 When you connect an accessory carrier s wiring harness Model X detects a connection for trailer lights...

Page 94: ...trailer brake manufacturer to ensure that trailer brakes are properly installed adjusted and maintained The tongue weight is the downward force that the weight of the trailer exerts on the hitch It mu...

Page 95: ...bserve all regulations and legal requirements in your state region that apply to trailer towing Failure to comply with regulations can compromise your safety Adjust side mirrors to provide a clear rea...

Page 96: ...applying the parking brake using the touchscreen Controls Driving E Brake Power Off Parking Brake Some Autopilot features Autosteer Summon Lane Assist etc as well as rear parking sensor functionality...

Page 97: ...rve all regulations and legal requirements in your regional and national jurisdictions that apply specifically to trailer towing and brake requirements Many regions require a breakaway switch located...

Page 98: ...ng components are securely tightened Parking with a Trailer Whenever possible avoid parking on a grade However if parking on a grade is absolutely necessary place wheel chocks under the trailer wheels...

Page 99: ...dot Warning Be careful when turning the locking cylinder If it does not lock into the Open Position it automatically retracts into its original Closed Position and can pinch your fingers 4 Firmly gra...

Page 100: ...retracts into its original closed position and can pinch your fingers 3 Reinstall the dust cover on the hitch housing to prevent dirt from accumulating inside the housing 4 Close the dust cover on th...

Page 101: ...ystem and cause malfunctions Caution Always ensure that the trailer electrical cable does not contact or drag on the ground and there is enough slack in the cable to allow for turns Impact on Range To...

Page 102: ...2 Ultrasonic sensors are located in the front and rear bumpers 3 A camera is mounted in each door pillar 4 Three cameras are mounted to the windshield above the rear view mirror 5 A camera is mounted...

Page 103: ...ion process is complete the feature will not be enabled and the instrument panel displays a message Note Model X must repeat the calibration process if the cameras are serviced by Tesla and in some ca...

Page 104: ...cleaners Doing so can damage surfaces Caution Avoid using a high pressure power washer Caution Do not clean an ultrasonic sensor or camera lens with a sharp or abrasive object that can scratch or dam...

Page 105: ...us injury or death Warning Do not use Traffic Aware Cruise Control on city streets or on roads where traffic conditions are constantly changing Warning Do not use Traffic Aware Cruise Control on windi...

Page 106: ...ing at the Set Speed Traffic Aware Cruise Control maintains your set cruising speed whenever a vehicle is not detected in front of Model X When cruising behind a detected vehicle Traffic Aware Cruise...

Page 107: ...ntrol lever up increase or down decrease until your desired set speed is displayed To increase decrease speed by 1 km h move the lever up or down to the first position and release To increase decrease...

Page 108: ...location to reach the location of the rear bumper of the vehicle ahead of you As you rotate the cruise control lever the instrument panel displays the current setting Release the lever when the desir...

Page 109: ...el Traffic Aware Cruise Control briefly push the cruise control lever away from you or press the brake pedal The speedometer icon on the instrument panel turns gray to indicate that Traffic Aware Crui...

Page 110: ...are Cruise Control is operating and is either maintaining the set speed no vehicle in front or is maintaining a chosen following distance from a vehicle ahead up to the set speed Model X has fully sto...

Page 111: ...can operate Autosteer you must enable it by touching Controls Autopilot Autosteer Beta To indicate that Autosteer is available but not actively steering Model X the instrument panel displays a gray Au...

Page 112: ...may also sound a chime at the same time that the message is initially displayed Autosteer requires that you pay attention to your surroundings and remain prepared to take control at any time If Autost...

Page 113: ...to Lane Change moves Model X into the adjacent lane in the direction indicated by the turn signal provided the following conditions are met The turn signal is engaged The ultrasonic sensors and Autopi...

Page 114: ...d or damaged Driving on hills Approaching a toll booth Driving on a road that has sharp curves or is excessively rough Bright light such as direct sunlight is interfering with the view of the camera s...

Page 115: ...pull forward and stop approximately a car length ahead of the parking space as you normally would when parallel parking or when backing into a perpendicular parking space 3 Release the steering wheel...

Page 116: ...to heavy rain snow fog etc The curb is constructed of material other than stone or the curb cannot be detected The target parking space is directly adjacent to a wall or pillar for example the last pa...

Page 117: ...forming you that a vehicle is in your blind spot or close to the side of your vehicle Several external factors can reduce the performance of Lane Assist such as a lack of lane markings or curbs This m...

Page 118: ...trasonic sensors varies depending on environmental conditions Bright light such as from oncoming headlights or direct sunlight is interfering with the view of the camera s A vehicle in front of Model...

Page 119: ...rn have visible previous markings have been adjusted due to road construction or are changing quickly for example lanes branching off crossing over or merging Warning The lists above do not represent...

Page 120: ...ending on Obstacle Aware Acceleration to avoid a collision can result in serious injury or death Forward Collision Warning The forward looking camera s and the radar sensor monitor the area in front o...

Page 121: ...lying the brakes when You turn the steering wheel sharply You press and release the brake pedal while Automatic Emergency Braking is applying the brakes You accelerate hard while Automatic Emergency B...

Page 122: ...l acceleration or to avoid or limit the severity of a collision and do not attempt to test Obstacle Aware Acceleration Doing so can result in serious property damage injury or death Warning Several fa...

Page 123: ...the instrument panel and the sign increases in size when you exceed the determined limit Chime In addition to the visual display a chime is sounded whenever you exceed the determined speed limit You...

Page 124: ...ted Model X is being driven in an area where GPS or map data is not available Traffic signs do not conform to standard recognizable formats A road or a speed limit has recently changed Warning The lis...

Page 125: ...displays for quicker access to commonly used settings To close the Controls window touch the X in the top left corner touch Controls again or swipe down on the window When an information icon display...

Page 126: ...ts associated controls display in the main viewing area 2 Main viewing area The options available for your chosen controls category display here Note Depending on vehicle configuration and market regi...

Page 127: ...ght at which you would like it to open Display Brightness Adjust the brightness of the display Seats Adjust the seats Adjust the second row seats by using the forward and backward buttons Easy Entry W...

Page 128: ...age 122 Speed Limit Specify if you want Speed Assist to use a relative with offset or an absolute speed limit see Speed Assist on page 122 Offset If relative speed limit is selected set a speed limit...

Page 129: ...ock Confirmation Sound You can set Model X to sound a soft horn when your car locks or unlocks see Keyless Locking and Unlocking on page 6 Unlock on Park If on doors automatically unlock when you enga...

Page 130: ...ose the language that the navigation voice instructions will be spoken Time Format Choose if time is displayed in 12 or 24 hour format Energy Display Display remaining energy and charging units as eit...

Page 131: ...atically routed to an event within two hours of its start time if the event has a valid address Automatically navigate to Home and Work on weekdays see Automatic Navigation on page 142 Trip Planner If...

Page 132: ...Entry If on doors automatically unlock whenever you approach Model X carrying a key If off you must use the key to unlock Model X See Using the Key on page 6 Note You must press the brake pedal to pow...

Page 133: ...s software version and the status of software updates Get more information about your car such as the VIN vehicle name and odometer for more information touch the Tesla T at the top center of your to...

Page 134: ...to disable and enable Speed Limit Mode Note If you forget the PIN you can disable Speed Limit Mode by entering the login credentials for your Tesla Account Note When Speed Limit Mode is enabled the a...

Page 135: ...ped with rear seat heaters and or the optional subzero weather package you can also control seat heaters in the rear seats heated wipers and heated steering wheel by touching the fan icon then touchin...

Page 136: ...in is limited because of diabetes age neurological injury or some other condition should exercise caution when using the climate control system and seat heaters Note The climate control system is powe...

Page 137: ...ng on and off respectively Turning it off reduces cooling but saves energy 4 Choose where air flows into the cabin windshield face level or foot level vents You can choose more than one location Note...

Page 138: ...Note Because Model X runs much quieter than a gasoline powered vehicle you may notice the sound of the A C compressor as it is operating To minimize noise reduce the fan speed Rear Cabin Climate Cont...

Page 139: ...tely using the mobile app However if you use the mobile app to turn off the climate control system Keep Climate On and Dog Mode stop operating Warning Avoid using Keep Climate On and Dog Mode when the...

Page 140: ...mth in colder climates Touch Controls Driving Range Mode If the climate control system is louder than you prefer manually reduce the fan speed In addition to cooling the interior the air conditioning...

Page 141: ...our current or chosen location When you zoom in or out using these icons tracking remains enabled Touch the following icons to customize what the map displays and to access navigation settings Note Th...

Page 142: ...n and select from a list of recently used locations the most recent displays at the top of the list including charging stations you have visited When you specify a location the touchscreen zooms out t...

Page 143: ...on You must have your phone s calendar correctly synced to your vehicle with a uniquely specified and valid address for each event Your Automatic Navigation settings are saved to your Driver Profile s...

Page 144: ...educing the amount of time it takes to charge Predicting Energy Usage When navigating to a destination Model X helps you anticipate your charging needs by calculating the amount of energy that remains...

Page 145: ...reach your destination Recent Favorite Home and Work Destinations When you touch Navigate on the map a list of Recent destinations appear and you can easily navigate to any recent destination by sele...

Page 146: ...lly sent to Model X over Wi Fi To ensure you receive them periodically connect Model X to a Wi Fi network see Connecting to Wi Fi on page 159 The touchscreen displays a message informing you when new...

Page 147: ...heard through the speakers You can also adjust the volume by touching the arrows associated with the speaker icon on the bottom of the touchscreen To mute the volume press the left scroll button Pres...

Page 148: ...nt to sing along to Enable or disable the main vocals by touching the microphone icon Disabling the microphone icon leaves only the song s instrumentals and background vocals You can also enable or di...

Page 149: ...ch as a phone that is paired and connected to Model X see Pairing a Bluetooth Phone on page 149 you can play audio files stored on it and you can stream music from it Choose Media Player s Phone sourc...

Page 150: ...phone with which you want to pair Within a few seconds the touchscreen displays a randomly generated number and your phone should display the same number 6 Check that the number displayed on your pho...

Page 151: ...ce command English see Selecting a contact or recent call from the menu on your right scroll button see Using Right Steering Wheel Buttons on page 56 Choosing a number from your contact or recent call...

Page 152: ...improve aerodynamics and make it easier to load or unload cargo and passengers VERY LOW This setting is performed manually and applies to the current drive only When manually raising the height of Mo...

Page 153: ...are driving faster than the speed threshold at which the suspension lowers Note If Model X reaches a saved location and the existing suspension setting is already higher than the level that has been...

Page 154: ...cannot lower to its target height or if it detects that an object is supporting the vehicle s weight for example the bumper of the vehicle is resting on a curb Air Suspension Using the Touchscreen 153...

Page 155: ...ed on and ready to record suspicious activity when the vehicle is locked and in Park To turn Sentry Mode on or off touch the Sentry Mode icon at the top of your touchscreen Alternatively you can use v...

Page 156: ...store video from your vehicle s cameras must meet these requirements Use a flash drive with as much available storage as possible since video footage takes up a large amount of space Tesla recommends...

Page 157: ...ieve video footage from the flash drive remove the flash drive from the front USB port and use a personal computer or other device to access the files Navigate to the TeslaCam folder on the flash driv...

Page 158: ...s to return to your vehicle press Continue and then press the trained HomeLink device name twice Consider having an assistant help with this step 7 Once your device is programmed touch Save to complet...

Page 159: ...k refer to the guidelines in After programming the device does not work on page 158 Note Only devices that are equipped with a rolling code remote need to learn Model X If you have an old device that...

Page 160: ...work you want to use enter the password if necessary then touch Confirm 3 Your vehicle connects to the Wi Fi network and will automatically connect to it whenever the network is within range You can a...

Page 161: ...clock icon becomes a green download icon when a software update is downloading If a yellow download icon displays a software update is available but your vehicle is not connected to Wi Fi Connect you...

Page 162: ...ate time the update is canceled and you need to reschedule it Viewing Release Notes When a software update is complete learn about the new features by reading the release notes To display release note...

Page 163: ...e app Receive notifications when the security alarm has been triggered Receive notifications of software updates Start software updates from afar Access your Tesla Inbox Enable disable Speed Limit Mod...

Page 164: ...Assembly Warning The high voltage system has no user serviceable parts Do not disassemble remove or replace high voltage components cables or connectors High voltage cables are typically colored orang...

Page 165: ...nnector Owner s Manual available on the touchscreen Additional adapters can be purchased from Tesla Tesla offers additional adapters for example J1772 CHAdeMO and CCS Combo to allow you to plug into t...

Page 166: ...ischarges very slowly to power the onboard electronics The Battery can discharge at a rate of approximately 1 per day though the discharge rate may vary depending on environmental factors such as cold...

Page 167: ...not be possible to charge or use Model X without jump starting or replacing the 12V battery Leaving Model X unplugged for an extended period can also result in permanent Battery damage If you are una...

Page 168: ...ging current see Changing Charge Settings on page 169 To charge at a public charging station attach an adapter to the station s charging connector The most commonly used adapter s for each market regi...

Page 169: ...connect the charge cable To disconnect the charge cable 1 Press and hold the button on the connector handle to release the latch Alternatively unlock the vehicle by opening a door using a key fob or t...

Page 170: ...ng at a reduced current AC charging only RED A fault is detected and charging has stopped Check the instrument panel or touchscreen for a fault message Changing Charge Settings The charging screen dis...

Page 171: ...hicle s charging Scheduled Charging When you set a scheduled charging time Model X displays the set time to begin charging when you are parked at the scheduled location If at the scheduled time Model...

Page 172: ...ce or energy achieved so far in this charging session 5 Current supplied available from the connected power supply see Changing Charge Settings on page 169 If connected to a 3 phase power supply if ap...

Page 173: ...ns can be found in your Tesla Account When charging at a Tesla supercharger you are subject to idle fees Idle fees are designed to encourage drivers to move their vehicle from the Supercharger when ch...

Page 174: ...conditioning system s dehumidifying process Look around the exterior of Model X and immediately remove any corrosive substances such as bird droppings tree resin tar spots dead insects industrial fal...

Page 175: ...powered off Warning Some fluids battery acid Battery coolant brake fluid windshield washer additives etc used in vehicles are poisonous and should not be inhaled swallowed or brought into contact wit...

Page 176: ...osing to display Car Status using the right or left steering wheel buttons see Using Left Steering Wheel Buttons on page 55 or Using Right Steering Wheel Buttons on page 56 You can also choose whether...

Page 177: ...ad depth is important for proper tire performance Tires with a tread depth less than 3 mm are more likely to hydroplane in wet conditions and should not be used Tires with a tread depth less than 4 mm...

Page 178: ...raking Potholes and objects in the road Hitting curbs when parking Contaminating tires with fluids that can cause damage Replacing Tires and Wheels Tires degrade over time due to the effects of ultrav...

Page 179: ...lovebox into the hole at the base of the Tesla T 2 Maneuver the lug nut cover tool so that it is fully inserted into the hole in the lug nut cover 3 Twist the lug nut cover tool so that the curved par...

Page 180: ...ed with a TPMS that displays a tire pressure telltale Tire Pressure Warning on the instrument panel when one or more of your tires is significantly under or over inflated Accordingly when the Tire Pre...

Page 181: ...tires all season tires or winter tires Summer tires and all season tires are designed for maximum dry and wet road performance but are not designed to perform well in winter conditions Tesla recommend...

Page 182: ...1 Avoid heavily loading Model X heavy loads can reduce the clearance between the tires and the body Do not drive the vehicle without the chains properly installed Drive slowly Do not exceed 48 km h Re...

Page 183: ...d cause a chattering sound Caution Do not use hot water or detergents Caution Do not wash in direct sunlight Caution If using a pressure washer maintain a distance of at least 30 cm between the nozzle...

Page 184: ...as soon as possible using a soft cloth moistened with warm water and non detergent soap Wipe gently in a circular motion Then wipe dry using a soft lint free cloth Vacuum the seats as needed to remov...

Page 185: ...the surface and permanently damage the paint Caution Do not use chrome polish or other abrasive cleaners Using a Car Cover To preserve the cosmetic appearance of the body when Model X is not being use...

Page 186: ...Clean the windshield and wiper blades using washer fluid isopropyl rubbing alcohol or non abrasive glass cleaner approved for use on automotive glass and rubber Inappropriate products can cause damag...

Page 187: ...ent of the brake pedal or a significant loss of brake fluid Driving under these conditions can result in extended stopping distances or complete brake failure A red brake indicator on the instrument p...

Page 188: ...r cap Note Some national or local regulations restrict the use of Volatile Organic Compounds VOCs VOCs are commonly used as antifreeze in washer fluid Use a washer fluid with limited VOC content only...

Page 189: ...Follow the lift manufacturer s instructions Note Jack mode cancels when Model X is driven over 7 km h Note Jack mode may be unexpectedly enabled in situations where an object is supporting the vehicle...

Page 190: ...sla does not accept liability for death personal injury or damage that occurs if you use or install non approved accessories or make non approved modifications Body Repairs If your Model X is in a col...

Page 191: ...y Plate located on the door pillar Can be seen when the front door is open Stamped on the chassis under the sill panel on the rear door on the driver s side of the vehicle To remove the sill panel gen...

Page 192: ...tion Never load more than 175 lbs 80 kg on the rear load floor above the lower trunk compartment or more than 285 lbs 130 kg in the lower trunk compartment Doing so can cause damage Caution Never load...

Page 193: ...ds the individual GAWR weights Calculating Load Limits 1 Locate the statement The combined weight of occupants and cargo should never exceed XXX kg on the Tire and Loading Information label 2 Determin...

Page 194: ...93 kg The cargo weight should be distributed between the front and rear trunks Caution Never load more than 80 kg on the rear load floor above the lower trunk compartment or more than 130 kg in the lo...

Page 195: ...r 43 2 in 1 097 mm G Ground Clearance Standard with skis Standard without skis Very high with skis Very high without skis 7 in 7 in 8 in 9 in 171 mm 183 mm 211 mm 223 mm H Track Front Track Rear 67 1...

Page 196: ...o area in the rear trunk area behind the third row seats if equipped Second row seats fully forward and or folded Weights Curb Weight 75D 2 427 kg Curb Weight 100D 2 533 kg Curb Weight P100D 2 572 kg...

Page 197: ...he vehicle with correct fluid levels no occupants and no cargo GVWR Gross Vehicle Weight Rating Note Values are approximate Weights can vary depending on a vehicle s options Dimensions and Weights 196...

Page 198: ...Front Rear 205 kW 193 kW Long Range Front Rear 205 kW 193 kW Performance Front Rear 205 kW 375 kW Tested in accordance with ECE R85 Maximum Motor Torque Nm Standard Range Front Rear 420 335 Long Rang...

Page 199: ...Force Distribution Integrated Advanced Stability Control and Electronic Accelerator pedal actuated regenerative braking system Calipers Front Four piston fixed Rear Single piston floating Rotor Diame...

Page 200: ...shbone Battery 12V Rating 33 amp hour or higher Voltage and Polarity 12V negative ground Battery High Voltage Type Liquid cooled lithium ion Li ion Temperature Range Do not expose Model X to ambient t...

Page 201: ...40 mm 20 Summer Front 9 0J x 20 1 378 35 mm 20 Summer Rear 10 0J x 20 1 378 35 mm 22 Summer Front 9 0J x 22 1 378 35 mm 22 Summer Rear 10 0J x 22 1 378 35 mm Lug Nut Torque 129 lb ft 175 Nm Lug Nut So...

Page 202: ...265 35R22 102 W 22 Goodyear or Pirelli Rear 285 35R22 106 W Refer to the tire pressures printed on the Tire and Loading Information label This label is located on the driver s door pillar and is visi...

Page 203: ...of the tire from sidewall edge to sidewall edge 3 Aspect ratio This 2 digit number is the sidewall height as a percentage of the tread width So if the tread width is 205 mm and the aspect ratio is 50...

Page 204: ...e plant code where it was manufactured and the last 4 digits represent the week and year of manufacture For example the number 1712 is used to represent the 17th week of 2012 The other numbers are mar...

Page 205: ...n The VIN can also been seen on the upper dashboard by looking through the driver s side of the windshield Your exact location The nature of the problem Tesla Roadside Assistance is available to speak...

Page 206: ...heel lifts and dollies must be used to ensure that all four wheels are off of the ground This method may only be used for a maximum of 55 km and must not exceed the manufacturer speed rating of the do...

Page 207: ...X must detect a key Transport Mode is available only when a key is detected To activate Transport Mode 1 Ensure the vehicle is in Park 2 Chock the tires or otherwise ensure Model X is secure 3 Press a...

Page 208: ...ch tow straps 1 Attach the tow straps to each of the lower suspension arms underneath the front of the vehicle 2 To protect the underbody from damage place a protective barrier such as a piece of wood...

Page 209: ...ons to Tesla for critiquing Mars Press and hold the Tesla T top center of the touchscreen then enter mars in the access code popup The map shows your Model X as a rover on the Martian landscape and th...

Page 210: ...de from your Easter Egg tray Queue the music and get your romance on Emissions Testing Mode Holiday fun can come in surprising ways Access Emissions Testing Mode from your Easter Egg tray then select...

Page 211: ...ications at any time To communicate any inaccuracies or omissions or to provide general feedback or suggestions regarding the quality of this owner information send an email to OwnersManualFeedback Te...

Page 212: ...police or other authorities Used as a defense for Tesla in a lawsuit Ordered by a court of law Used for research purposes without disclosing details of the vehicle owner or identification information...

Page 213: ...http www tesla com and log on to your Tesla Account or sign up to get an account If you have any questions or concerns about your Model X call Tesla To find the number for your region go to http www...

Page 214: ...Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause und...

Page 215: ...PMS201 Z9F 201FS43X IC ID 11852A 201FS4X The tire pressure monitoring system TPMS complies with Part 15 of the FCC rules and RSS 210 of Innovation Science and Economic Development Canada Operation is...

Page 216: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which c...

Page 217: ...arning 122 staying within speed limits 122 Traffic Aware Cruise Control 104 Autopilot components 101 Autosteer 110 average range 87 B backup camera 88 battery 12V complete discharge 165 specifications...

Page 218: ...E Easter Eggs 208 Easy Entry 26 27 easy entry driver profile 52 electric parking brake 77 emergency braking 119 emergency flashers 67 emergency rear door opening 14 energy gained from regenerative bra...

Page 219: ...On 138 key FCC and IC certifications 213 how to use 6 key not inside 60 ordering extras 9 replacing battery 7 keyless entry 6 L label Statutory Plate 192 Tire and Loading Information 192 lane assist 1...

Page 220: ...range continued regenerative braking 76 range assurance 87 Range mode 87 range ratings 197 Re route 143 rear seats accessing 26 27 rear view camera 88 rear window switches disabling 15 recent Media Pl...

Page 221: ...Tire Pressure Monitoring System FCC certification 214 Tire Pressure Monitoring System continued overview of 179 tire pressures checking 175 tire pressures when towing 94 tires all season 180 balancin...

Page 222: ...entification Number 190 voice commands 55 volume control 4 volume control media 146 W walk away locking 12 Wall Connector 164 warning flashers 67 washer fluid topping up 187 washers using 74 wheel cho...

Page 223: ...Model S Quick Guide NA Rev C book Page 2 Wednesday December 18 2013 12 40 PM PUBLISHED OCTOBER 30 2019...

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Tesla MODEL X 2019, Owner'S Manual

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