37
troubleshooting
Problems
Solutions
memory becomes insufficient and
scanning stops.
•
When scanning conditions that consume a large amount of the computer’s memory, scanning may
stop due to insufficient memory. exit the application and change the scanning conditions, such as
reduce scanning resolution.
•
make sure your computer meets the memory and other system requirements as specified.
False multi-feed occurs.
•
Although working properly, the ultrasonic detection sensor may report a false multifeed when
certain paper or a sticky note attached to document is scanned. in such cases, the ultrasonic multi-
Feed detection must be disabled to allow scanning of this type of document.
multi-page tiFF cannot be created.
•
scanning a large document to multi-page tiFF file may cause the scanner to stop working due to
insufficient memory of computer. Alternatively you can save as multi-page PdF using the scanner’s
PdF button.
•
saving multi-page tiFF images will create very large files, make sure you have enough hard disk
space to save the multi-page tiFF images.
•
do not attempt to create a multi-page tiFF file that exceed the 2Gb limit. if the file size exceeds
2Gb, no multi-page tiFF will be created.
Summary of Contents for iDocScan P100
Page 40: ...P100 P70 P45...
