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TerraTValue
FAQ
Question 1:
Your computer crashes when you use the TV software and can only be revived with a restart.
Answer 1:
·
First, check in the device manager under 'computer' to see if TerraTValue is on the same
interrupt as another slot card. This can lead to your computer crashing, especially if
TerraTValue is on the same interrupt as a graphics card. In this case, reassign the interrupts
and cards so that no more overlap exists.
·
If you are using an AGP graphics card, do not operate TerraTValue in the PCI slot 1, as this
one is always assigned the same interrupt as the AGP slot. This leads to interrupt overlap
and possible computer crashes. In this case, it is better to install the TerraTValue in another
PCI slot. You will find the PCI-slot numbering in your motherboard's manual.
Question 2:
When starting the TV software, you receive the error message "372 Initialization of the device
server - Driver not found?"
Answer 2:
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This error message indicates that the TerraTValue drivers are either not installed or not
installed properly. In this case, uninstall the program. Do this by going to our home page or
to your installation CD in the directory \Drivers\Uninstall. Restart your system. After
restarting your computer you should be able to reinstall your drivers.
