TerraTValue
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The TerraTec Hotline
If you still have problems or questions, please review all of the instructions in this
documentation first.
If you are certain that you can’t solve your problem without assistance, please call our hotline.
Our friendly support team is available from Monday through Friday from 1 p.m. to 8 p.m.
Central European Time under the 49 (0) 2157 817914.
Please have the following information handy to ensure that your call is processed quickly:
·
Your registration number
·
The quickreference
·
A printout of your configuration files
·
The manual of your motherboard
·
A screenshot of your BIOS configuration
If possible, call from within reach of your running computer. Please also note the name of the
support team member who answers your call, as you will need it if you have to return a
defective card.
If you live in one of the countries below, please call the corresponding Hotline number:
U.K. or Ireland
Benelux
U.S.A.
+44 (0)1600-772333
Monday through Friday
9 a.m. - 5 p.m. (local time)
+31 (0)43 3654758
Monday through Friday
3 p.m. - 6 p.m. (local time)
+1 (949) 487-3774
Monday through Friday
10 a.m. - 5 p.m. (pacific time)
For all the other countries, please call +49 2157 817914.
Our friendly support team is available from Monday through Friday from 1 p.m. to 8 p.m. (CET).
Another source of help is our Internet support page:
http://www.terratec.net/support.htm
It is also useful to keep all of the information relevant to your computer handy when using this
resource. Providing detailed information about your problem increases the chances of getting
quick assistance.
