Termodinamik DEK 12, Installation And Usage Manual

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WARRANTY COMPLIANCE PARTICULARS
This warranty does not cover damages arising from use of the device outside its intended purpose. However,
in the following cases the device can be handled outside the warranty, for a certain fee:
- Wrong placement, physical or chemical factors, failures and damages originating from shipment and
storage conditions. Failures and damages originating from fire, lightning strike, flood and natural disasters.
Freezing due to climate conditions. Systems not compliant with the fixture coupling instructions and
recommendations in the operation manual.
- Failures and damages that arise during loading, unloading and handling after the customer takes delivery
of the product.
- Failures and damages originating from user errors.
- Failures and damages originating from low or high power network voltage, fluctuations or irregularities in
power network frequency, electrical fixture errors, or operation of the device on a voltage level different than
the value specified on the product label.
- Scratches on the painted surfaces.
- Products for which warranty certificate or product purchase invoice cannot be presented to the authorised
service provider of our Company.
- Damages originating from the user's failure to conduct necessary periodic maintenance and controls.
- Problems with any device whose initial start-up is not performed by an authorised service provider or any
repairs or modifications,
annual general maintenance and cleanings, or periodic maintenance and cleanings which are not performed
by an authorised service provider.
- Any failure in the device should only be handled by TERMODINAMIK AUTHORISED SERVICE
PROVIDERS authorised by our Company. Otherwise the warranty will be void.
- In case the product label or the serial number of the product on the Warranty Certificate is damaged the
warranty will fall void.
- Devices whose factory standard configuration is modified.
- Failures and damages originating from wrong capacity, fuel or model choice.
- Product installation should be handled by the Contracting Firm, and the initial start-up should only be
handled by TERMODINAMIK authorised service providers. After purchasing the product please consult the
service providers booklet provided with the product and contact the closest TERMODINAMIK authorised
service provider to your location. Device failures originating from failure to have initial start-up performed by
an authorised service provider will be handled outside the warranty.
- In case you become aware of a failure in your device please consult the operation safety section of the
Operation Manual. In case the failure does not improve do not let anybody interfere with the device and
contract the TERMODINAMIK authorised service provider responsible for your area.
- In case the authorised service provider feels any doubt regarding the warranty term, product purchase
documentation or service slips and the initial start-up form must be presented upon request of the service
provider.
- The warranty shall only be valid in the term defined on the Warranty Certificate and only for the failure in
the product (the boiler). No other right or compensation shall be claimed under the warranty for any failures
outside the product, e.g. in fixture lines, radiator, fuel tank, pipe fitting materials, flue problems, radiator
valves, etc.
- Please ask for and keep one copy of the failure form filled by the service provider. This document will be
useful for you in case of any problem you might experience with your device in the future.
- Only original equipment should be used in device installation and spare part replacements.
- Have your seller certify the relevant parts in your warranty of your product when you buy it.
- The dealer, seller or agency that sells the product to the customer is responsible for delivering of warranty
to the customer.