Wireless Presentation / Computing WID130
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4.17 Logout (from Admin utility)
5. Troubleshooting
Teq AV/IT WID130 is easy to operate, however if you are receiving error messages or connection problems please check here.
Display Issues:
A) Symptom:
The quality of the image is not sharp.
Checkpoint:
If streaming wirelessly, check that the signal strength is Excellent or Good. This is verified by moving the cursor over the Wireless
Network Connection icon in the lower right-hand corner of the system tray.
You may be too far from the Wireless Receiver or there may be
a object or wall obstructing the radio waves.
B) Symptom:
The displayed image appears to be cropped.
Checkpoint:
If the displayed image appears to be cropped, change the resolution of the transmitting PC in order to avoid this. The display
resolution can be changed/verified by right-clicking on the desktop and selecting properties. From the Settings tab the resolution can be
changed/ verified.
C) Symptom:
The image or video displayed is slow.
Checkpoint:
The quality of transmission depends largely upon the transmitting PCs CPU performance. Avoid running multiple applications
simultaneously while streaming to maximize the CPUs performance.
If streaming wirelessly, check that the signal strength is Excellent or Good. This is verified by moving the cursor over the Wireless Network
Connection icon in the lower right-hand corner of the system tray.
The transfer rate may be slower in some operating environments depending on such factors as the location, radio signal conditions, and/or
distances between transmitting PC and Wireless Receiver.
WiD130 plays full motion video only using WPS-VideoPro utility’s media mode or using Zoom utility.
Connection Issues:
H) Symptom:
How do I change or verify the IP settings?
Checkpoint:
IP configuration is made through Windows or the Wireless Cards utility program.
I) Symptom:
Can the Command Prompt be used to check the IP configuration?
Checkpoint:
Yes, from the Start menu on your desktop, select Run. The Run dialog box appears. Type cmd. Next, click OK or press enter. A
command prompt will appear. Type ipconfig and press enter.