Tenvis iprobot 3 User Manual Download Page 3

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TENVIS Technology Co., Ltd.

Table of Contents

Quick Installation Guide

................................................................................. 1

What’s In the Box

............................................................................................ 2

Quick Start Guide

............................................................................................ 2

Operation Guide for iPhone

........................................................................... 3

Live Video

.............................................................................................. 3

Wi-Fi Setup

............................................................................................ 7

Alarm Setup

........................................................................................... 8

Other Settings

..................................................................................... 10

Operation Guide for iPad

............................................................................. 12

Live Video

............................................................................................ 12

Wi-Fi Setup

.......................................................................................... 15

Alarm Setup

......................................................................................... 16

Other Settings

..................................................................................... 18

Operation Guide for Android Device

........................................................... 20

Live Video

............................................................................................ 20

Wi-Fi Setup

.......................................................................................... 23

Alarm Setup

......................................................................................... 24

Other Settings

..................................................................................... 27

Operation Guide for Windows Web Browser

............................................. 28

Operationn Guide for Mac Web Browser

................................................... 33

Setup Wi-Fi using WPS

................................................................................ 36

What is WPS?

..................................................................................... 36

Set up Wi-Fi using WPS

.................................................................... 36

Camera Reset

............................................................................................... 38

FCC Statements

............................................................................................ 39

Frequently Asked Questions

........................................................................ 40

Warranty

......................................................................................................... 41

...................................................................................................... 43

Summary of Contents for iprobot 3

Page 1: ......

Page 2: ...ed by your telecommunication services please check with your service provider for details TENVIS does not warrant that the functions contained in the service will be uninterrupted or error free that defects will be corrected or that this service or the server that makes it available are free of viruses or other harmful components TENVIS does not warrant or make any representations regarding the us...

Page 3: ...e for iPad 12 Live Video 12 Wi Fi Setup 15 Alarm Setup 16 Other Settings 18 Operation Guide for Android Device 20 Live Video 20 Wi Fi Setup 23 Alarm Setup 24 Other Settings 27 Operation Guide for Windows Web Browser 28 Operationn Guide for Mac Web Browser 33 Setup Wi Fi using WPS 36 What is WPS 36 Set up Wi Fi using WPS 36 Camera Reset 38 FCC Statements 39 Frequently Asked Questions 40 Warranty 41...

Page 4: ...TENVIS Technology Co Ltd 1 Quick Installation Guide Hardware Installation Software Installation Live Video Wireless Connection Setting Alarm Setup ...

Page 5: ...Network Cable x1 4 Mounting Bracket x1 5 Quick Installation Guide x1 6 CD ROM with Setup Software x1 Connect the power cable and wait for the camera to initialize itself Connect the camera to your router by using the included network cable 2 3 5 6 1 4 LAN Router What s In the Box Quick Start Guide ...

Page 6: ...gister for a New TENVIS user account 3 After signing up please log on to your account 4 Tap on to add your new camera to your account find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera If your new camera resides in the same LAN Local Area Network its UID code will show up in the list Operation Guide for iPhone Live Video ...

Page 7: ...button and select your camera model and enter camera s UID code displayed at the bottom of the camera and password You can scan camera s UID from Camera s QR code by tapping QR Code Icon to initiate the scan 6 Enter the camera s name and password By default the password is admin ...

Page 8: ...TENVIS Technology Co Ltd 5 7 Select the camera you ve just added to start viewing live video ...

Page 9: ...ents Setup alarm events Snapshot Take a snapshot picture from current camera feed Albums View the snapshots taken Audio Allows user to listen to the camera s audio feed Notice To check alarm events Insert a micro SD card and enable record by micro SD first then enable motion detection TENVIS IP Camera is designed to only supplement existing residential and business security systems ...

Page 10: ... 7 1 Click to start configuring your camera for wireless operation 2 The camera will start scanning for Wi Fi connections Select your Wi Fi connection or network ID SSID Enter the password for your Wi Fi connection Wi Fi Setup ...

Page 11: ...you could set up wireless LAN easily by using the WPS button on the camera and the router by the operation steps on Page 36 1 Unplug the AC power adapter from the camera insert a micro SD card sold separately Plug the AC power adapter back to the camera and wait for it to reboot 2 Tap on Record in settings and select the mode to record to micro SD card Choose between Full time for continuous recor...

Page 12: ...Notice Some email service provider needs SMTP server information to enable e mail alert function Please contact your email service provider for SMTP server information Important There may be network latency while establishing a connection depending on your network connections It may take several minutes for the camera to connect to SMTP server 4 After setting up Actions to take when the alarm goes...

Page 13: ...ations Other Settings Flip Video Mirror the displayed image horizontally or vertically General About Device Display device information and firmware version Change camera name Allow user to change camera s alias Change camera password manage camera s user name password Network Connection Status configure network connection status ...

Page 14: ...ow to share your camera to others in Setting Shopping Find the latest TENVIS product promotion Setting Account Your current account name Modify account password Modify NEW TENVIS account password Send feedback Send us feedback of the camera App version The version of NEW TENVIS About TENVIS Go to TENVIS website Log out Log off your NEW TENVIS account ...

Page 15: ...o register for a New TENVIS user account 3 After signing up please log on to your account 4 Tap on to add your new camera to your account find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera If your new camera is in the same LAN Local Area Network its UID code will show up in the list Operation Guide for iPad Live Video ...

Page 16: ...lick button and select your camera model and enter camera s UID code printed at the bottom of the camera and password You can scan camera s UID from Camera s QR code by tapping QR Code Icon to initiate the scan 6 Enter the camera s name and password Default password is admin ...

Page 17: ... tilt control Tap on the button on the video to pan or tilt the camera Allows User to listen to the camera s audio feed and talk to the camera from NEW TENVIS App View the snapshots taken Playback recorded files in micro SD card Enable panorama mode Then you could pan tilt your iPad to pan tilt your camera Take a snapshot picture from current camera feed ...

Page 18: ...nnections Select your Wi Fi connection or network ID SSID Enter the password for your Wi Fi connection 3 When the Wi Fi is successfully configured you can now disconnect the network cable from your camera and start using your camera as a wireless device Notice Please wait for 30 sec to 1 min for camera to switch to Wi Fi mode Wi Fi Setup ...

Page 19: ...the camera insert a micro SD card if you want to record to micro SD card purchase separately not sold with this product Power on the camera and wait for it to reboot 2 Tap on Record in settings and select the mode to record to micro SD card Switch between Full time for continuous recording or Alarm for recording while motion is detected The camera will reboot after saving Record settings Alarm Set...

Page 20: ...ome email service provider needs SMTP server information to enable e mail alert function Please contact your email service provider for SMTP server information There may be network latency while establishing a connection depending on your network connections It may take up to a few minutes for the camera to connect to SMTP server 4 After setting up actions to take when the camera is alarming pleas...

Page 21: ...e displayed image horizontally or vertically when the camera is mounted General About Device Containing information of device and its firmware version Change camera name Change camera s display name Change camera password Changing camera s user password Network Connection Status Check the camera connection status or reconnect it manually Other Settings ...

Page 22: ... up it in settings page as below Shopping Find the latest TENVIS promotion here Setting Account Your current account name Modify account password Modify NEW TENVIS account password Send feedback Send us feedback of the camera App version The version of current NEW TENVIS About TENVIS Go to TENVIS official website Log out Log out current NEW TENVIS account ...

Page 23: ...register for a New TENVIS user account 3 After signing up please log on to your account 4 Tap on to add your new camera to your account find the camera by matching UID code in the list to the UID code displayed at the bottom of the camera If your new camera resides in the same LAN Local Area Network its UID code will show up in the list Operation Guide for Android Device Live Video ...

Page 24: ... button and select your camera model and enter camera s UID code displayed at the bottom of the camera and password You can scan camera s UID from Camera s QR code by tapping QR Code Icon to initiate the scan 6 Enter the camera s name and password By default the password is admin ...

Page 25: ...ogy Co Ltd 22 7 If you use default password NEW TENVIS will prompt you to change the camera s password for security reason 8 After changing the password Select the camera you ve just added to start viewing live video ...

Page 26: ...n the button to pan or tilt the camera Allows User to listen to the camera s audio feed and talk to the camera Check alarm events and select the camera you wish to view Take a snapshot picture View pictures taken Wi Fi Setup 1 Click to start configuring your camera for wireless operation ...

Page 27: ... will start scanning for Wi Fi connections Select your Wi Fi connection or network ID SSID Enter the password for your Wi Fi connection 3 When the Wi Fi is successfully configured you can now disconnect the network cable from your camera and start using your camera as a wireless device Alarm Setup 1 Power off the camera insert a micro SD card if you want to record to micro SD card purchase separat...

Page 28: ...ode to record to micro SD card Switch between Full time for continuous recording or Alarm for recording while motion is detected The camera will reboot after saving Record settings 3 Enable Notification if you want to receive notification from the camera 4 Set up e mail alarm if you want the camera to send snapshots to your e mail address when alarm goes off Enter your e mail address and password ...

Page 29: ...k latency while establishing a connection depending on your network connections It may take up to a few minutes for the camera to connect to SMTP server Notice We recommend this function to be deactivated in a busy environment to avoid massive notifications 5 After setting up actions to take when the camera is alarming please enable motion detection of the camera Choose the detection sensitivity l...

Page 30: ...tally or vertically when the camera is mounted Modify security code Changing camera s user password Public camera View the live video of camera shared by others You may also share your camera s live video to other customers Shopping Find the latest TENVIS promotion here Setting Log out current NEW TENVIS account Other Settings ...

Page 31: ...op click search to search cameras in LAN 3 Select the camera listed in LAN by its UID code highlight the camera in the list and click Open 4 The default web browser will be launched to display the login window Log on to the camera by using camera s username and password By default username is admin and password is admin Operation Guide for Windows Web Browser ...

Page 32: ...TENVIS Technology Co Ltd 29 5 It will prompt you to install the web browser plug in Click the link to download and install the plug in ...

Page 33: ...TENVIS Technology Co Ltd 30 6 Click Allow to allow the Internet Explorer to begin the plug in installation 7 After installation of the plug in you can now refresh the page and watch the live video ...

Page 34: ...lution Adjust video resolution HD 1280 720 VGA 640 352 QVGA 320 176 8 arrows to Pan Tilt the camera Center button is used for taking snapshot Patrol horizontally or vertically Camera will point to center position once Center button clicked Preset positions are IP camera s saved Pan Tilt positions for users to quickly access 8 specific positions by click a button This application allows users to st...

Page 35: ...e video horizontally and vertically Zoom in Zoom out Turn on audio reception only available for cameras with 2 way audio Turn on camera speaker only available for cameras with 2 way audio Record video to PC you can configure the recording path in the setup menu Full screen Notice For in depth explanation on how to use this web application please download user manual from http www tenvis com downlo...

Page 36: ...IS Search Tool into Applications to install the search tool in Apple PC 2 Run TENVIS Search Tool in Launchpad click search to search cameras in LAN 3 Select the camera listed in LAN by its UID code double click the highlight the camera in the list Operationn Guide for Mac Web Browser ...

Page 37: ... default username is admin and password is admin 5 After login the camera you could get the live video Icons and buttons on live video page Click this button to go to Camera Setup Multi frames is not supported in Apple PC Power frequency Adjust power frequency to stabilize camera video image Resolution Adjust video resolution HD 1280 720 VGA 640 352 QVGA 320 176 ...

Page 38: ...ly access 8 specific positions by click a button This application allows users to store up to 8 preset positions Set preset position only available to Pan Tilt cameras Go to a specific preset position only available to Pan Tilt cameras Turn on off IR LED Adjust the brightness Invert the video horizontally or vertically Notice For in depth explanation on how to use this web application please downl...

Page 39: ...s and other electronic devices If you want to set up camera s Wi Fi by WPS please make sure your router support WPS function 1 Connect the power cable and wait for the camera to initialize itself Please make sure the camera and the router are within 2 meters when you push Wi Fi WPS button 2 Press the WPS button on the back of the camera for about 3 seconds then the green light front will flash the...

Page 40: ...ect to the router via Wi Fi Wait about 1 2 minutes the green light of the camera will become static to indicate Wi Fi connection is established between the two Note 1 The steps to active router s WPS mode varies by router s model and brand please refer to your router s user manual for details 2 Not all routers support WPS 3 You can set up Wi Fi in App in mobile device or web browser in your PC if ...

Page 41: ...et button under or on the camera for about 15 seconds until the camera reboots Please make sure the power supply is connected to the camera when you are doing it Notice Once you reset the camera the camera will lose all the configuration Camera Reset ...

Page 42: ...aged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC NOTICE This device complies with Part 15 of the FC...

Page 43: ...ent is getting dark the camera will activate night vision mode automatically When night vision is activated the video feed will be in black and white Is there a limit on connection or viewing time TENVIS provides unlimited access to your camera for free Why is my camera offline Please check the power button of the camera and the router to ensure the connection is valid then proceed to reboot I for...

Page 44: ...ed from new or serviceable used parts and is at least functionally equivalent or most comparable to the original product in current inventory or 3 refund the original purchase price of the product The Company warrants replacement products or parts provided under this warranty against defects in materials and workmanship from the date of the replacement or repair for the remaining portion of the or...

Page 45: ...ct Labor charges for installation or setup of the product adjustment of customer controls on the product and installation or repair of any part outside of the product Product repair and or part replacement because of improper installation or maintenance connections to improper voltage supply power line surge lighting damage retained images or screen markings resulting from viewing fixed stationary...

Page 46: ...o not allow the exclusions or limitations of incidental or consequential damages or allow limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights You may have other rights which may vary from state province to state province 43 Contact us TENVIS Technology Co Ltd Address Room 505 Rujun Building 105 ...

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Page 48: ...USA 1 0 0313 ...

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