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How long does it take to charge the battery?
The rechargeable batteries used in the Guard are trickle charged and can take up to 48 hours to reach
full capacity. The batteries are charging whenever the monitor is powered on.
What happens when the power goes out?
The Guard will wait the programmed power outage delay and then begin making calls.
Please note the Guard does not power the Ethernet Port with the back-up battery, therefore there will
be no communication via a computer during a power outage. Door sensor inputs are not monitored
during a power outage as well.
Troubleshooting
Verifying telephone communication
To verify telephone communications, perform the following test.
1) Using another phone line, call the Guard and verify that it answers the phone.
2) Verify at least one telephone number has been programmed.
3) Hang up.
4) Call the Guard again.
5) Enter #999 for the PIN. (including “
#
”, pound sign)
6) Hang up.
7) The Guard will perform a test call to your programmed telephone number's.
► Do not enter your PIN if you would like the Guard to continue calling any remaining pro-
grammed telephone numbers.
8) Watch the display and note any messages present.
If the Guard does not answer the phone
Verify that the phone line is a standard analog telephone line. Digital phone lines are not compatible
with the Guard. Use a DSL filter if your phone service is DSL.
Verify that the phone line is working. Connect a standard phone to the line intended for the Guard.
Verify that there is a dial tone.
Check that the phone line is plugged in securely.
Verify that the Guard is powered up and some data is being displayed on the display.
