USING THE ARCATA PHONE
34
28xx CIP-D User Guide
To set up On-Hook Queueing (Trunk Callback):
1. After you dial for an outside line, hear the Off-
hook Queue tone (three beeps followed by a
hold tone), or the On-Hook Queue tone (a
repeated sequence of three tones in a rising
scale).
2. Dial the Callback Access Code (2) or press the
Callback feature button if configured by the
System Administrator. Hear the confirmation
tone.
3. Hang up.
4. When you hear the triple ring callback, lift the
handset and wait for the called party to
answer.
Note
When there are no available outside lines to
place your call, “On-Hook Queueing” lets you
hang up and remain in queue for one. Once an
outside line is available, “Off-Hook Queueing”
automatically calls you back with a triple-ring.
After you answer the callback, “On-Hook
Queuing” redials the party’s number for you.
Summary of Contents for Arcata 2806 CIP-D
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