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ModemPCI G10
User Manual
7 TECHNICAL SUPPORT
Unforeseen cases and alternative modes
7.1 Modem Control Tool does not detect the modem.
Solution
: Check if the device is inserted in the motherboard and its “Status” LED is ON.
Reboot the PC.
7.2 Cannot connect to the Internet.
Solution
: Check if the SIM card is inserted properly. Check if antenna is plugged in.
Check if the correct network parameters are set in Modem Control Tool program (Settings →
Connection → APN, User Name, and Password). Reboot the PC.
If you face any problems related to the device, which you are not able to solve by
yourself, you are always welcome to address our technical support department by e-mail
. We will be very glad to help you.
8 ENDING
This sign on the package means that it is necessary to read the User Manual,
which is on the CD, before starting using the device.
This sign on the package means that used electronic and electric equipment
should be stored separately.
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