Telstra V850a, User Manual

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36 37
The display shows
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• Handset is not registered to the base - register the
handset to the base
• You are too far from the base – Move closer to the
base
The handset display is not available.
• Try again by disconnecting and connecting the base
power supply and follow the procedure to register a
handset (see page 38). Remove and place back the
handset batteries
The handset display is not available- when
attempting to add another handset to the base
• Maximum number of 5 handsets has been reached
– de-register a handset in order to register a new one
The handset display is not available- when using
a handset
• Base may be busy with another handset. Wait until it
is available
Noise interference on your radio or TV
• Your base or charger may be too close. Move it as far
away as possible
Caller Number Display (CND) service does not
work
• Call Telstra to check your subscription
No ring
• The ring is switched off. Increase the volume
A Phonebook entry cannot be stored
• The Phonebook is full. Delete an entry to free memory
Help
IF YOU HAVE ANY PROBLEMS SETTING UP OR USING
YOUR TELSTRA V850a, PLEASE CONTACT THE TECHELP
INFORMATION LINE 1300 369 193,
OR CONTACT US BY E-MAIL AT:
tcpsupport@ingrammicro.com.au.
If it is necessary to have the product serviced or
replaced, the Customer Service Representative will
inform you of the product return process.
The BATTERY icon is not blinking when the
handset is placed on the base
• Bad battery contact – move the handset slightly
• Dirty contact - clean the battery contact with a cloth
moistened with alcohol
• Battery is full – no need to charge
No dialling tone
• No power - check the connections. Reset the phone by
unplugging and plugging back in the electrical socket
• Batteries are empty - charge the batteries for at least
24 hours
• You are too far from the base – move closer to the
base
• Wrong line cable - use the line cable provided
• Line adaptor when needed is not connected to the line
cord - connect the line adaptor when needed to the
line cord
Poor audio quality
• You are too far from the base – move closer to the
base
• The base is too close to electrical appliances,
reinforced concrete walls or metal doorframes - move
the base at least one metre away from any electrical
appliances
• Where ADSL Broadband is in use a filter should be
connected between the cordless telephone and the
telephone socket
Help