Telstra TCG301 Getting To Know Manual Download Page 5

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Quick set-up guide

If you need some help, call us on

13 2200

or go to

https://go.telstra.com.au/helpandsupport/home-phone/

Quick set-up guide

Activate the batteries

1. Activate the batteries by pulling the plastic tab away from the back

of the handset.

Quick se

t-up guide

If you need some help, call us on

13 2200

or go to

https://go.telstra.com.au/helpandsupport/home-phone/

Summary of Contents for TCG301

Page 1: ...GETTING TO KNOW YOUR TELSTRA CALL GUARDIAN 301 CORDLESS PHONE...

Page 2: ...ptor 2 x AAA Ni MH 750 mAh rechargeable batteries already in handset Important Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work A...

Page 3: ...24 Hours Text Messages Write message Inbox Drafts Sent folder Templates Settings Speed Dial List 1 No 125101 stored 2 9 Empty Calling Features Voice Assistant Call Foward Cancel Call Back Call Waiting...

Page 4: ...e groove provided 3 Turn the cable when clipping into the groove so that the narrow part fits between the clips before turning the cable back to secure 4 Plug the other end of the power adaptor into t...

Page 5: ...a com au helpandsupport home phone Quick set up guide 5 2 Activate the batteries 1 Activate the batteries by pulling the plastic tab away from the back of the handset Quick set up guide If you need so...

Page 6: ...the handset batteries for 24 hours or your phone might not work 3 Charge Place the handset on the base and leave to charge for 24 hours If you need some help call us on 13 2200 or go to https go tels...

Page 7: ...ck set up guide 7 4 Connect the phone line cord After 24 hours plug the phone line cord into the phone wall socket If you ever need to remove the batteries simply open the battery compartment cover an...

Page 8: ...tre of the keypad if you prefer 2 Use the keypad to enter the time using the 12 hour clockformat e g for 3 32 pm you need to enter 03 32 3 Press CALLS press CALLS or CALLS to select AM or PM 4 Press C...

Page 9: ...able from Call Guardian Answer machine playlist Calls List Text Messaging and other Caller Display enabled features Charges may apply 9 Select Yes or No and follow the prompts If you need some help ca...

Page 10: ...next step 12 Record message is highlighted press Select 13 Follow the voice prompt and speak your message into the phone after the tone 14 Select Save when you ve finished 15 Your message will be pla...

Page 11: ...important numbers that will always need to get through e g Doctors Carer Line numbers etc make sure you ve added them to your Contacts or Allow numbers list 19 Enter the contact name using the keypad...

Page 12: ...ete the set up wizard You can now start using your phone Please read the rest of this User Guide for instructions on how to use the most popular features of your Telstra Call Guardian 301 phone If you...

Page 13: ...arger and plug the other end into the mains wall socket and switch on the power 2 Activate the batteries as explained on page 5 If you set the time and date on the first handset then it will be shared...

Page 14: ...scroll through the available menu options 3 When the menu you want is displayed select by pressing the Left option button or press OK 4 Use the CALLS or CALLS button to scroll through the available s...

Page 15: ...dial Voicemail or a stored speed dial number Star Press and hold to turn handset ringer on off Right option button Press to confirm the option displayed on the screen above the button to delete or go...

Page 16: ...eceived with number of messages displayed FULL displayed when the answer machine memory is full On text message s received with number of messages displayed Blocked call On answer machine on Off answe...

Page 17: ...sets Skip Repeat current message Press twice to skip to previous message Delete During playback press to delete message playing In idle press to delete all old messages Skip Skip forward to start of n...

Page 18: ...s or VIP list must say their name International All calls from International numbers must announce their name All other calls except those on your blocked list hear the call block message and all othe...

Page 19: ...prompt and press Save 5 If you are happy with your recording press OK How do you accept block or send a call to the answer phone 1 Telstra Call Guardian answers a call for you and asks the caller to s...

Page 20: ...nouncement so you can decide whether to take the call If you don t want to take the call press on the handset and the caller will be advised that their call is not accepted and the call will be discon...

Page 21: ...have already answered the call and you want to block the number press If the number is displayed you have the option to select Yes and the number will be added to the blocked numbers list and the cal...

Page 22: ...Select or OK 3 Guardian setting is highlighted press Select or OK 4 Scroll CALLS to the Guardian mode that you want to change e g International and press Save Custom mode Once you get used to your pho...

Page 23: ...ect or OK 4 Scroll CALLS to Guardian mode then press CALLS or CALLS to find Custom 5 Press Save and scroll to find the type of call that you want to change the settings for You can change Blocked Allo...

Page 24: ...26 When you get an allowed call you ll see the caller s number if available with the call type below it on your phone s screen If you don t answer a call from an allowed number it will go through to...

Page 25: ...a codes To unblock or allow a blocked number see page 27 A caller calling from a blocked number will hear a message telling them that their call has been blocked You ll see the caller s number if avai...

Page 26: ...r OK 2 Call Guardian is highlighted press Select or OK 3 Scroll CALLS to Block numbers and press Select or OK 4 Add number is highlighted press Select or OK 5 Enter the telephone number you want to bl...

Page 27: ...numbers and press Select or OK 4 Add number is highlighted press Select or OK 5 Enter the telephone number you want to allow make sure you enter the full dialling code and press Save Deleting your bl...

Page 28: ...you hear the dial tone enter the number End a call 1 Press Receive a call When you receive a call the phone rings 1 Press to accept the call Mute 1 During a call select Mute by pressing the Right opti...

Page 29: ...bsequent presses will change the volume you will hear the volume level with each press From the home screen you can press CALLS to change the Ringer volume settings too Make a handsfree call 1 Enter t...

Page 30: ...l waiting tone and if you also have caller display the display will show the number of the caller or the name if it matches an entry in your contacts If its from someone already in your blocked list t...

Page 31: ...displayed Turn the handset ringer on or off 1 Press and hold for 2 seconds to turn the handset ringer on or off The display will briefly show Ringer on or off before reverting to the idle screen with...

Page 32: ...to Select Save when you ve finished The display will show Contact saved To be sure that Call Guardian works properly please make sure you enter the full dialling code for contacts that you save View...

Page 33: ...lt name number e g Handset 2 or 3 etc or name if you have stored one Edit a contact 1 From the home screen press 2 Press CALLS or CALLS to scroll to the entry you want to edit and select Options 3 Pre...

Page 34: ...hted and press OK to select 5 If you want to delete more than one contact at once you can then press CALLS or CALLS to highlight each contact that you want to delete and press OK Or to delete all cont...

Page 35: ...ptions scroll CALLS to highlight Set speed dial and press Select Scroll CALLS to the speed dial location number you want 1 9 and select Save The display will show Saved as speed dial x x being the Spe...

Page 36: ...Saved as speed dial x will be displayed Delete a Speed dial entry 1 Select Menu scroll to display Speed Dial List and press Select 2 Press CALLS or CALLS to highlight the entry you want to delete and...

Page 37: ...wer machine playlist Text Messaging and other Caller Display enabled features Charges may apply View and dial from the Calls list up to 50 incoming and 30 outgoing calls 1 Press CALLS or select Calls...

Page 38: ...con will still be presented for missed calls in the calls list so you can differentiate between calls See Calls list indicators Calls list indicators outgoing call made incoming call received missed c...

Page 39: ...e this as a new contact highlight New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save ii To add to an existing contact highlight Add to c...

Page 40: ...LS to select On Off or Timed If you select Timed you need to select the on and off times you want press CALLS and enter the On time then CALLS again and enter the Off time Press CALLS to highlight whe...

Page 41: ...u scroll CALLS to Call Control and press Select 2 Press CALLS to highlight VIP list and press OK 3 Read the prompt and select Info read the message and select Yes at the end Your contacts list will be...

Page 42: ...is highlighted press Select 3 A list of your answer phone messages will be displayed with the most recently received highlighted at the top 4 Use CALLS or CALLS to scroll through the list to highlight...

Page 43: ...or CALLS once to repeat the current message playing from the beginning once or CALLS twice within a second to skip back to the previous message or CALLS once to skip forward to the next message Delet...

Page 44: ...this as a new contact highlight New contact and press Select Highlight the type of number then press Select Enter the contact name and select Save ii To add to an existing contact highlight Add to co...

Page 45: ...to the start of the current message Press twice to skip back to the start of the previous message Press to increase or decrease the playback volume level At the end of playback the base will return t...

Page 46: ...e is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing messages to choose from one that allows callers to leave a message...

Page 47: ...to hear the outgoing message If the current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message 1 S...

Page 48: ...text alert when you have a new answer machine message When you receive a new answer machine message on your Telstra Call Guardian 301 you can set the phone to send a text alert to a number of your cho...

Page 49: ...Answer delay is displayed use CALLS or CALLS to display the number of rings you want 2 10 rings or Time saver and select Save Saved will be displayed For compatibility with Telstra 125101 or another v...

Page 50: ...will give a beep at regular intervals when you have a new message The default setting is On Call screening The default is call screening on Turn call screening on or off 1 Select Menu Answer Phone is...

Page 51: ...mes on during a specified time period Setting Auto on off 1 Select Menu Answer Phone is displayed press Select 2 Press CALLS until Settings is displayed press Select 3 Press CALLS to highlight Auto on...

Page 52: ...layed press Select 2 Press CALLS until Settings is displayed press Select 3 Press CALLS to highlight Remote access and press Select 4 Read the message prompt press CALLS to read it all then select Set...

Page 53: ...ss and press Select 4 On Off is displayed press Select 5 Press CALLS or CALLS to display On or Off and select Save Saved will be displayed Remote Access must first be enabled to allow you to switch on...

Page 54: ...ted press Select 3 Press CALLS or CALLS to select the external melody you want press CALLS to select the internal melody then press CALLS to select the announced calls melody 4 Press CALLS again to se...

Page 55: ...utton is pressed for 30 seconds the handset will go into sleep mode while the handset is in sleep mode the first key press will activate the backlight once the backlight is on use the handset as norma...

Page 56: ...lect 4 Press CALLS or CALLS to select the ringtone melody then press CALLS to select the volume level you want and select Save PBX access code If you re connected to a switchboard you might need to en...

Page 57: ...prompts and enter the new four digit PIN 3 Enter the new four digit PIN again and select OK The display will show New system PIN saved Reset the handset or base settings 2 Press CALLS to highlight Re...

Page 58: ...s Select 3 Press CALLS to highlight Clear user data press Select 4 If the current system PIN is not 0000 you ll be prompted to enter the PIN then press OK If it s 0000 you ll be taken straight to step...

Page 59: ...ter 03 32 4 Press CALLS then press CALLS or CALLS to select AM or PM 5 Press CALLS enter the date in the format DD MM YYYY 6 Press Save Saved is displayed Set an alarm 1 Select Menu scroll CALLS to di...

Page 60: ...larm will sound for 30 seconds and then the handset will return to idle if the alarm isn t stopped it will sound once more after 1 minute To stop the alarm press or select Stop To activate a ten minut...

Page 61: ...y select Menu scroll CALLS to highlight Calling Features and press Select Then choose the Calling Feature you want from the options below Voice Assistant 2 Voice Assistant is highlighted press Select...

Page 62: ...ervice will be called and the display will show Cancelling Call Back Follow the spoken instructions or listen for confirmation status Call Waiting 2 Press CALLS until Call Waiting is highlighted press...

Page 63: ...ur call package All messages in the inbox and sent folders are synchronised across all handsets registered to the base Additions and deletions made on one handset are synchronised across all registere...

Page 64: ...late and press Select Scroll to highlight the template you want then select Use To delete the message scroll CALLS to highlight Delete message and press Select Delete message will be displayed select...

Page 65: ...delete the send or receive service centre numbers you will need to re enter them in order for your text service to work The send and receive centre numbers are pre populated for Telstra s PSTN text me...

Page 66: ...to cancel Reply Press Select Enter your message using the keypad then select Options Send to will be highlighted press Select The telephone number or name will be displayed press Send Forward Press S...

Page 67: ...ou need to highlight each message in turn and press OK to select the message for deletion a tick in the box indicates it has been selected then select Options Delete selected will be displayed select...

Page 68: ...ss and hold Page button on base is displayed 5 Press and hold on the base until you hear a beep and the In use light starts to flash 6 Immediately select OK on the handset The handset will display Reg...

Page 69: ...Registration and press Select 3 Press CALLS to highlight De register and press Select 4 Press CALLS or CALLS to highlight the handset you wish to de register and press Select 5 If the system PIN is no...

Page 70: ...rnal call will be put on hold 3 When the other handset answers you can announce the call and then select Transfer or press to transfer the call Hold a 3 way call You can hold a 3 way call with two ext...

Page 71: ...ged into the base and phone wall socket Check that the mains power is correctly connected Only use the telephone cord supplied with the phone Can t make or receive calls Check that the mains power is...

Page 72: ...one 72 Do Not Disturb may be switched on see page 40 Check your Telstra Call Guardian settings see page 18 Make sure the handset is registered to the base see page 68 If you need help with features pl...

Page 73: ...rest on the power cord Place the power cord so that it will not be walked on Never insert objects of any kind into the product vents as that may result in fire or electric shock Unplug this product fr...

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Page 76: ...version 11 crowdsupport telstra com au telstra com fix 13 22 00...

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