Telstra T-GATEWAY User Manual Download

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CONNECT VIA

ETHERNET CABLE

CONNECT YOUR DEVICE TO YOUR T-GATEWAY

STEP 1:

Connect the yellow Ethernet cable from the kit to any of the yellow Ethernet ports
at the back of your T-Gateway.

Note:

If your device will be used to share media with other computers, use the Gigabit

Ethernet port number 4.

w i r e l e s s u s e r c o d e s

N e t w o r k N a m e :

W i r e l e s s K e y :

M a d e i n Vi e t n a m

R a t e d I n p u t : 12V

7353-9124

ACCESS KEY : MCH9Z2P0

technicolor

TG797n v3

MAC : A4B1E9987C42

SN : CP1304RAZYM

GW : DSLCBA649EKV6

OUI - SN : A4B1E9-CP1304RAZYM

N104006

Te l s t r a 9 8 7 C 4 3

C 3 1 9 2 2 4 D 6 B

PSTN

DSL

WPS

DECT

GbE

WAN

ESET

w i r e l e s s u s e r c o d e s

N e t w o r k N a m e :

W i r e l e s s K e y :

M a d e i n Vi e t n a m

R a t e d I n p u t : 12V

7353-9124

ACCESS KEY : MCH9Z2P0

technicolor

TG797n v3

MAC : A4B1E9987C42

SN : CP1304RAZYM

GW : DSLCBA649EKV6

OUI - SN : A4B1E9-CP1304RAZYM

N104006

Te l s t r a 9 8 7 C 4 3

C 3 1 9 2 2 4 D 6 B

PSTN

DSL

WPS

DECT

GbE

WAN

ESET

Summary of Contents for T-GATEWAY

Page 1: ...Getting connected with your T GatewayTM ...

Page 2: ... S GET THIS SHOW ON THE ROAD This guide is designed to help you get started with your new T Gateway Please make sure you keep it in a safe place as you may find you need to refer to it again at a later date ...

Page 3: ...your T Gateway 14 Connect your T Gateway to the filter splitter 19 Connect with a wall mounted phone 24 CONNECTING DEVICES TO YOUR T GATEWAY 30 Connect via Ethernet Cable 31 Connect via Wi Fi 36 Activate your T Gateway and broadband service 38 MANAGING YOUR T GATEWAY 59 The Gateway Management Interface 60 How To 61 Troubleshooting 75 3 WHAT S INSIDE ...

Page 4: ...TEWAY In this section WELCOME TO YOUR T GATEWAY 5 Learn what your T Gateway can do 5 WHAT S IN THE BOX 6 Check that you have everything to get started 7 ABOUT YOUR T GATEWAY 8 Learn what all the parts of your T Gateway do 10 ...

Page 5: ...ngs you can do with the T Gateway Turn your portable hard drive into a shared storage device using the USB port Easily share media throughout your home with any devices that are DLNA certified Share your printer across all your networked computers using the USB port If your ADSL service isn t available you will have peace of mind knowing that if you have a Telstra or BigPond Mobile Broadband you c...

Page 6: ...puter or other device via a cable 4 2 x Telephone cables T Gateway 2x Filter splitters Connect your phone on your ADSL line 5 User guide Detailed information about your T Gateway 6 Wireless security card Contains the details you ll need to connect any device to your T Gateway via Wi Fi WIRELESS SECURITY CARD 1 2 3 4 5 6 ...

Page 7: ...Help section If you have a compatible Telstra or BigPond Mobile Broadband service you can use it to get online until your ADSL service is active CHECK YOU HAVE EVERYTHING YOU NEED Check that you ve got all the contents in the image to the left If anything is missing contact us via the More Help section Got more than two phones You ll need additional filters You can find them at a Telstra Shop If y...

Page 8: ...8 ABOUT YOUR T GATEWAY YOUR T GATEWAY FROM THE FRONT Your Gateway has 8 indicator lights on the front panel These lights are active when 1 3 5 2 4 6 7 8 ...

Page 9: ... an active ADSL line NBN port 5 Internet Your ADSL line has a working Internet connection 6 DECT Your cordless handset is paired with your T Gateway 7 WPS Secure setup is active on your T Gateway 8 Status ECO Power Your T Gateway is on or in idle mode NEED TO KNOW MORE The indicator lights will change depending on the status of your Gateway For an explanation of what the lights mean see page 79 To...

Page 10: ...i r e l e s s K e y M a de i n Vi et na m R ate d In pu t 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C 3 19224 D6B PSTN DSL WPS DECT 1 2 3 GbE WAN RESET 3 4 5 6 7 8 9 1 2 10 ...

Page 11: ... 1 3 yellow Fast Ethernet Connect any devices such as computers smart TV s T Hub T Box or printers via a cable 6 Ethernet Port 4 yellow Gigabit Ethernet or GbE Connect any devices such as game consoles or a T Box for super fast speeds 7 Gigabit Ethernet port WAN red This port is to connect your T Gateway to your Velocity or Telstra on the NBN service allowing high speed transfer over Fibre network...

Page 12: ...teway and connect your devices to it GETTING STARTED WITH YOUR T GATEWAY Power on your T Gateway and connect it to your phone line see page 14 CONNECTING DEVICES TO YOUR T GATEWAY Connect devices using Ethernet cable or Wi Fi see page 31 T Gateway T Gateway T SmartTV SmartTV SmartT T Bo T Bo T x Power Filter Splitter Phone Line Handset Table Table T t T Hu T Hu T b Personal Computer ...

Page 13: ...WER ON YOUR T GATEWAY 14 Connect your T Gateway to power and switch it on 4 tasks 15 CONNECT YOUR T GATEWAY TO YOUR PHONE LINE 19 Connect your T Gateway and install filter splitters on your phone 4 tasks 20 Connect the wall mounted filter splitter 4 tasks 24 ...

Page 14: ...ower adaptor from the kit to the power socket on the bottom right of the back of your T Gateway w i r e l e s s u s e r c o d e s N e t w o r k N a m e W i r e l e s s K e y Made in Vietna m Rated In put 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C319 224D6B PSTN DSL WPS DECT...

Page 15: ...649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C319 224D6B PSTN DSL WPS DECT 1 2 3 GbE WAN RESET w i r e l e s s u s e r c o d e s N e t w o r k N a m e W i r e l e s s K e y Made in Vietnam Rated In put 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C31922 4D...

Page 16: ...RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C319 224D6B PSTN DSL WPS DECT 1 2 3 GbE WAN RESET w i r e l e s s u s e r c o d e s N e t w o r k N a m e W i r e l e s s K e y Made in Vietna m Rated In put 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C319 224D6B PSTN DSL WPS DECT 1 2 3 ...

Page 17: ...17 STEP 4 Wait a couple of minutes until the light labelled ECO on the front of your T Gateway stops blinking green and becomes a steady RED A B ...

Page 18: ...ghly 20 seconds 3 Steady Green this will last roughly 15 seconds 4 Steady Red Proceed with the next section IS THE ECO LIGHT NOT ON If the ECO indicator light doesn t come on check that the power adaptor is plugged in firmly and that the switch is on at both ends If the light comes on but doesn t turn to a solid red try cycling the power switch your T Gateway off and on again If your T Gateway sti...

Page 19: ...A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C3192 24D6 B PSTN DSL WPS DECT 1 2 3 GbE WAN RESET w i r e l e s s u s e r c o d e s N e t w o r k N a m e W i r e l e s s K e y M a d e in Vie t n a m Ra te d I n p u t 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E...

Page 20: ...the filter splitter Note Got a wall mounted phone and socket Turn to page 24 for instructions L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M ...

Page 21: ...plitter Important Note If you don t have a home phone near your T Gateway skip this step L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M IN USE CHARGING PAGE CALLS REDIAL RECALL L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M IN USE CHARGING PAGE CALLS REDIAL RECALL ...

Page 22: ...hat s part of the filter splitter it s labelled Wall socket to the phone wall socket L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M L O C A L P H O N E A D S L M O D E M ...

Page 23: ...E To avoid the ADSL signal interfering with phone calls you need a filter on every phone connected to a wall socket on your ADSL line Follow tasks 3 and 4 to connect the second provided filter splitter to any additional phones on this line If you have more than two phones connected to your ADSL line you ll need additional filters You can find them at a Telstra Shop near you If you have more than 4...

Page 24: ...ded with your T Gateway These filter splitters mount directly on your existing wall plate meaning they take up less space on your wall If you didn t order a wall mounted filter splitter along with your T Gateway please contact us through one of the options in the More Help section Take the phone off the wall by applying firm upwards pressure and unplug the short cable from the wall plate LOCAL PHO...

Page 25: ...belled LINE on the filter splitter into the wall plate socket Align the mounting screws on the filter splitter and wall plate then slide the filter splitter down onto the wall plate until it stops sliding and is secure ADSL MODEM ...

Page 26: ...ket on the front of the wall mounted filter splitter that s labelled LOCAL PHONE Align the mounting holes on the phone with the mounting screws on the filter splitter then slide the phone down until it stops sliding and is secure LOCAL PHONE ADSL MODEM ...

Page 27: ...g the grey phone cable from our Gateway into the socket on the filter splitter labelled ADSL MODEM Note Your wall phone filter splitter includes an additional socket for other phone devices if you need it ADSL MODEM ...

Page 28: ...tor on your Gateway see page 79 should flash green then become a steady green in a few minutes Your Gateway is ready for you to connect your devices and to activate it Note Is the WAN indicator not green Turn to page 75 for assistance ...

Page 29: ...istance CAN YOU MAKE CALLS After connecting filters splitters it s important to check that your home phone s still work correctly You can do this by checking that you have a dial tone and that there is no interference on your phone line If there is interference or no dial tone check that all connections are secure If this doesn t help you may have faulty equipment Please contact us through one of ...

Page 30: ...l for computers or other devices that are located near your T Gateway and can be reached by Ethernet cables 3 tasks CONNECT VIA WI FI 36 Wi Fi is great for mobility around the house and for any device that doesn t have an Ethernet port like T Hub 2 smartphones and tablets CONNECTING DEVICES TO YOUR T GATEWAY ...

Page 31: ...e in Vie t n a m R a te d I n p u t 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0 technicolor TG797n v3 MAC A4B1E9987C42 SN CP1304RAZYM GW DSLCBA649EKV6 OUI SN A4B1E9 CP1304RAZYM N104006 Te l s t r a 9 8 7 C 4 3 C3192 24D6 B PSTN DSL WPS DECT 1 2 3 GbE WAN RESET w i r e l e s s u s e r c o d e s N e t w o r k N a m e W i r e l e s s K e y Ma de in Vietna m Ra ted Inpu t 12V 2A 7353 9124 ACCESS KEY MCH9Z2P0...

Page 32: ...ect the other end to the Ethernet port on your device and make sure the device is powered on Important Note Ethernet ports are normally located on the side of laptops or the back of desktops smart TV s and game consoles ...

Page 33: ...ection has been established This generally takes around 15 seconds Important Note Some devices may need you to activate the Ethernet function manually If this is the case please refer to the instructions that came with your device IMAGE OF A COMPUTER DESKTOP WITH MAGNIFIED VIEW ON THE SYSTEM TASK BAR ...

Page 34: ...g up your T Gateway for the first time you may need to first activate it to get on the internet Turn to page 57 and activate your T Gateway so you can get online Otherwise you re now ready to go If you also want to connect a wireless Wi Fi device to your T Gateway turn to page 36 IMAGE OF THE FRONT OF THE GATEWAY WITH MAGNIFIED VIEW ON THE ETHERNET LED ...

Page 35: ... speeds IS THE ETHERNET LIGHT NOT ON If the Ethernet indicator doesn t come on check that the cable is plugged in firmly at both ends Also check the device you are trying to connect to your Gateway is powered on and ready to connect see the device s manual for instructions If this doesn t help you may have a fault in your device your Gateway or the Ethernet cable Please contact us through one of t...

Page 36: ...e consoles CONNECT VIA WI FI Keep the Wireless Wi Fi Security Card that came in the box nearby you ll need it to connect your devices to your T Gateway If you happen to lose the card that comes with your kit don t worry The Wi Fi details are printed on the back of the modem WIRELESS SECURITY CARD Wireless Network Name SSID Telstra987C43 Wireless Security Key WPA C319224D6B ...

Page 37: ... mirrors To get the greatest range and speed from your Wi Fi connection avoid placing it near cordless phones operating on the 2 4GHz band Check your Cordless phone user manual if unsure You can access the T Gateway Management console anytime by opening a browser and entering 10 0 0 138 in the address bar of your browser IS YOUR ECO LIGHT BLUE If the ECO LED is lit up blue then your T Gateway Wi F...

Page 38: ...38 CONNECT YOUR MAC TO YOUR T GATEWAY STEP 1 On the top menu bar click on the Wi Fi icon and you will get a menu If the Wi Fi is not on click Turn Wi Fi On to turn it on ...

Page 39: ...see a list of available wireless networks Click on the one that matches the Wireless Network Name SSID on your Wireless security card Note If you don t see the wireless network name please turn to page 76 for assistance ...

Page 40: ...hen be prompted to enter a password in the text box Enter the Wireless security key WPA from your Wireless Security Card Note Ensure you enter your Wireless Security Key WPA exactly as it appears as it is case sensitive ...

Page 41: ...41 CHECK THAT THE CONNECTION HAS BEEN ESTABLISHED STEP 4 Wait for a connection to be established Visit 10 0 0 138 on your desired browser to activate or manage your T Gateway ...

Page 42: ...your T Gateway for the first time you may need to first activate it to get on the internet Turn to page 57 and activate your T Gateway so you can get online Otherwise you re now ready to go You can visit our online forum on www crowdsupport telstra com au to get some ideas about what you can do CAN T CONNECT If your computer s wireless adaptor is on and you can t connect to your T Gateway or the c...

Page 43: ...m tray on the bottom right of your desktop CONNECT VIA WI FI WINDOWS XP Important Note If you don t see this wireless icon it could mean that your wireless button switch is off or your computer may need a wireless adaptor check that your wireless adaptor is powered on For laptops there may be a physical switch ...

Page 44: ...a list of available wireless network names Double click on the one that matches the Wireless Network Name on your Wireless security card Note If you don t see the wireless network name please turn to page 76 for assistance ...

Page 45: ...ed to enter a password or security key in the text box Enter the Wireless Security Key WPA from your Wireless Security Card Important Note Ensure you enter your Wireless Security Key WPA exactly as it appears as it is case sensitive ...

Page 46: ...46 CHECK THAT THE CONNECTION HAS BEEN ESTABLISHED STEP 4 Wait for a connection to be established Visit 10 0 0 138 on your desired browser to activate or manage your T Gateway ...

Page 47: ...blished WHAT S NEXT GET ACTIVATED If you re setting up your T Gateway for the first time you may need to first activate it to get on the internet Turn to page 57 and activate your T Gateway so you can get online Otherwise you re now ready to go CAN T CONNECT If your computer s wireless adaptor is on and you can t connect to your T Gateway or the connection drops out please turn to page 76 for assi...

Page 48: ...WAY STEP 1 Click on the Wireless Network icon located in the system tray on the bottom right of your desktop CONNECT VIA WI FI WINDOWS 7 Note If you don t see this icon check that wireless is powered on For laptops there may be a physical switch ...

Page 49: ...a list of available wireless network names Double click on the one that matches the Wireless Network Name on your Wireless security card Note If you don t see the wireless network name please turn to page 77 for assistance ...

Page 50: ...rompted to enter a password or security key in the text box Enter the Wireless Security Key WPA from your Wireless Security Card Note Ensure you enter your Wireless Security Key WPA exactly as it appears as it is case sensitive ...

Page 51: ...51 CHECK THAT THE CONNECTION HAS BEEN ESTABLISHED STEP 4 Wait for a connection to be established Visit 10 0 0 138 on your desired browser to activate or manage your T Gateway ...

Page 52: ...blished WHAT S NEXT GET ACTIVATED If you re setting up your T Gateway for the first time you may need to first activate it to get on the internet Turn to page 57 and activate your T Gateway so you can get online Otherwise you re now ready to go CAN T CONNECT If your computer s wireless adaptor is on and you can t connect to your T Gateway or the connection drops out please turn to page 76 for assi...

Page 53: ...avigate to the wireless networking section and switch on Wi Fi Please refer to the guides that came with your device for assistance CONNECT VIA WI FI OTHER DEVICES STEP 2 You ll see a list of available wireless networks Click on the one that matches the WIRELESS NETWORK NAME on your Wireless security card ...

Page 54: ... text box Enter the Wireless Security Key WPA from your Wireless Security Card Note Ensure you enter your Wireless Security Key WPA exactly as it appears as it is case sensitive STEP 4 Wait for a connection to be established This generally takes up to 30 seconds ...

Page 55: ...XT GET ACTIVATED If you re setting up your T Gateway for the first time you may need to first activate it to get on the internet Turn to page 57 and activate your T Gateway so you can get online Otherwise you re now ready to go CAN T CONNECT If your computer s wireless adaptor is on and you can t connect to your T Gateway or the connection drops out please turn to page 75 for assistance ...

Page 56: ... more speed at a greater distance we offer Home Network Extenders These boost the signal strength and help it reach all the way through your house or out to your backyard Extenders are available for purchase at Telstra shops IS YOUR CONNECTION STABLE The range and speed you get with your devices will depend on factors such as distance from the T Gateway and other devices in your home If your conne...

Page 57: ...D STEP 1 ACTIVATE YOUR T GATEWAY Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 58: ...58 STEP 3 COMPLETE You will now be shown the Gateway Management Interface landing page Turn to page 81 for an explanation of what each section means ...

Page 59: ...ce 61 Change your internet password on your gateway 63 Restart your T Gateway 66 Reset your T Gateway to Factory Default settings 70 Use the Help feature on your T Gateway 73 TROUBLESHOOTING 75 Can t connect to my internet service 75 Can t access my gateway web interface 76 Can t connect to my T Gateway via Wi Fi with additional devices 77 My internet service is running slow 77 MANAGING YOUR T GAT...

Page 60: ...parental controls to restrict access to certain sites Set up Telstra BigPond Mobile Broadband as a backup for when ADSL isn t available Manage your wireless network name and password ARE YOU AN ADVANCED USER The Gateway Management Interface also gives you access to more advanced settings Advanced settings such as Port Forwarding Port Triggering additional DHCP range etc are accessible for configur...

Page 61: ...INTERFACE STEP 1 Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 62: ...62 You will now be shown the Gateway Management Interface landing page Turn to page 81 for an explanation of what each section means STEP 3 COMPLETE INSERT IMAGE OF BROWSER LANDING PAGE ...

Page 63: ...ASSWORD ON THE GATEWAY Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 64: ...hat each section means STEP 3 INSERT IMAGE OF BROWSER LANDING PAGE Under Broadband Connection click on PPPoEDSL STEP 4 Note Each time you change your BigPond Internet Password either through My Account or through our helpdesk you must update this password field with the new one INSERT IMAGE OF GATEWAY INTERFACE ...

Page 65: ...65 Once you have typed in your new password click on Connect STEP 5 COMPLETE ...

Page 66: ...WAY Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser STEP 1 Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 67: ...67 STEP 3 You will now be shown the Gateway Management Interface landing page Turn to page 81 for an explanation of what each section means On the Gateway Interface click on Technicolor Gateway STEP 4 ...

Page 68: ...68 Under Pick a task click on Restart my Technicolor Gateway STEP 5 ...

Page 69: ...69 On the Warning page click on Yes restart my Technicolor Gateway STEP 6 COMPLETE ...

Page 70: ...DEFAULT SETTINGS STEP 1 Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 71: ...71 You will now be shown the Gateway Management Interface landing page Turn to page 81 for an explanation of what each section means STEP 3 On the Gateway Interface click on Technicolor Gateway STEP 4 ...

Page 72: ...72 On the Warning Reset to Factory Defaults page click on Yes reset my Technicolor Gateway STEP 6 COMPLETE Under Pick a task click on Reset my Technicolor Gateway STEP 5 ...

Page 73: ...OUR GATEWAY STEP 1 Open a web browser on your device On a PC it may be Internet Explorer On a Mac it may be Safari Other devices may have their own web browser Enter http 10 0 0 138 in your browser s address bar and go to the page STEP 2 ...

Page 74: ...own the Gateway Management Interface landing page Turn to page 81 for an explanation of what each section means STEP 3 Note This will open the Help menu in a new tab or pop up window The help content is related to the category topic from where you have clicked on the Help button ...

Page 75: ...tion day you were advised If not please wait til that day Check that your telephone cable is connected to the Gateway in the grey port and the socket on the wall Check that you have a dial tone using an existing Telephone in your home Reboot your modem If there is no dial tone there is likely to be a problem with your telephone line Please contact us through one of the options in the More Help sec...

Page 76: ... back Reset your gateway to Factory Default settings by pressing the Reset pin using a pen or toothpick on the back of the gateway If connected via a Wi Fi connection Wi Fi light is off but Status light is solid green There is no device connected on Wi Fi to the T Gateway Check that you used the correct Wi Fi details from the supplied Wi Fi key card Check that you have turned on the Wi Fi radio on...

Page 77: ...MY GATEWAY ON WI FI WITH ADDITIONAL DEVICES TROUBLESHOOTING MY INTERNET SERVICE IS RUNNING SLOW T GATEWAY LIGHT STATUS WHAT IT MEANS WHAT TO DO Wi Fi light is on and Status light is solid green There is a device connected to the T Gateway but additional device is unable to connect Check that you used the correct Wi Fi details from the supplied Wi Fi key card Check that you have turned on the Wi Fi...

Page 78: ...ent states for each indicator light on the front of your T Gateway and what they mean 81 GLOSSARY A simple explanation of the technical terms used in this guide such as ADSL and WPS 81 MORE HELP Contact options if you need more in depth help with your T Gateway We re always ready to help 83 ...

Page 79: ...ess Green LED Steady Green Wireless device connected but there is no activity Blinking Green Wireless device connected and activity is ongoing Off No wireless device connected Voice Green LED Steady Green SIP VoIP service is registered but no call is being made Blinking Green SIP VoIP service is registered and a call is being made Off No SIP VoIP service is registered WAN Wide Area Network WAN Wid...

Page 80: ...Blinking Orange DECT device in pairing mode is connecting Off DECT not connected WPS Wi Fi Protected Setup Green LED Orange LED Red LED Steady Green WPS pairing setup successful Blinking Orange WPS pairing process in progress Fast Blinking Red WPS error detected Off WPS is not in progress Power Status ECO Green LED Orange LED Steady Green WPS pairing setup successful Blinking Red Gateway is starti...

Page 81: ...nology is standardised by the IEEE IEEE The Institute of Electrical and Electronics Engineers is dedicated to advancing technological innovation and excellence GATEWAY Is a networking device that allows the connection of a local area network LAN to a wide area network WAN such as the Internet LAN Local Area Network is a computer network that is connected within a limited area such as home school o...

Page 82: ...etwork that covers a broad area or referred to an Internet connection since the Internet itself is considered to be a WAN as well WI FI Wireless Fidelity WPA Wi Fi Protected Access is a security protocol and security certification program developed by the Wi Fi Alliance to secure wireless computer networks WPA2 Wi Fi Protected Access II is a security protocol and security certification program dev...

Page 83: ...ort telstra com au FACEBOOK TWITTER Our support staff is on Facebook and Twitter 24x7 to answer your queries Great for quick questions Facebook facebook com Telstra Twitter twitter com Telstra GET MORE DETAILED HELP If you need more in depth support from us check our website or give us a call we re always available Go to www telstra com help TELEPHONE SUPPORT Our support centre is open 24x7 on 13 ...

Page 84: ...84 NOTES ...

Page 85: ...85 and are trade marks and registered trade marks of Telstra Corporation Limited ABN 33 051 775 556 ...

Page 86: ...for more information www telstra com help www telstra com apps www telstra com myonlinetoolkit 13 7663 visit a telstra store ...

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