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Warranty, service and support
This Limited Warranty applies only to the Product sold by TELESTAR Digital GmbH (hereby, the “company”) the
customer purchase for his own use and not for resale. The term “Product” in this Limited Warranty does not include
any software programs, whether pre-loaded with the Product, installed subsequently or otherwise.
1. Disclaimer and exclusion
except as specified in this limited warranty, the foregoing warranties are given and accepted in lieu of any and all
other warranties or conditions, express or implied, including, but not limited to, the implied warranties or conditions
of merchantability and fitness for a particular purpose.
to the extent an express or implied warranty cannot be excluded in some states or juridictions, the above exclusion
may not apply. in that event, such warranties are limited in duration to the warranty period. no warranties apply
after that period.
because some states or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply.
this limited warranty gives customer specific legal rights, and customer may also have other rights which vary from
jurisdiction to jurisdiction.
customer is advised to consult applicable state or country laws for a full determination of your rights.
This disclaimer and exclusion shall apply even if the express warranty set forth below fails of its essential purpose.
2. Limitations of Liability
Under no circumstances shall the company or its supplier be liable for (a) damage to, or loss or corruption of
programs, data or media, or (b) any damages whatsoever (including, but not limited to, direct or indirect damages,
loss of business profits, lost savings or other special, incidental, exemplary or consequential damages whether
for breach of warranty, contract, strict liability, tort) arising out of or resulting from the use of or inability to use the
products and/or the enclosed written materials or the provision of or failure to provide support services, even if the
company, its supplier, an authorized company representative, service provider or dealer have been advised of the
possibility of such damages or of any claim by any third party. Any liability of the company or its supplier which is
not excluded shall be limited to the purchase price of the Product.
Some jurisdictions do not allow the limitation of incidental or consequential damages so this limitation may not
apply fully to the customer, but such limitation shall apply to the maximum extent permitted by applicable law.
3. Application of the Warranty
The company warrants the Product against critical failure resulting from original manufacturing defects in
workmanship or material, under normal use. The company does not warrant any uninterrupted or error-free
operation of the product or that all deficiencies, errors, defects or nonconformities will be corrected.
Unless the company specifies otherwise, this warranty extends only for the original user of the Product and the
Warranty applies only in the country or region in which the original user purchases the Product to the company or
a company Reseller in case of a resale.
4. Warranty period
The warranty period of the Product is 24 months. The warranty period for the Product starts at the day of purchase
(purchase invoice date) of the customer, and in case of a resale by the company Reseller not more than 45 days
after the production date marked on the Product.
This Limited Warranty extends only to the original end-user purchaser of the Product and is not transferable to
anyone who obtains ownership of the Product from the original end-user purchaser.
5. Limited Warranty Exclusions
This Warranty with respect to the customer’s Product is subject to the following exclusions:
(i) Failure or damage resulting from misuse (including but not limited to use of any Product capacity or capability,
other than that authorized by the company in writing), accident, modification, unsuitable physical or operating
environment, or improper maintenance by the customer;
(ii) Failure caused by a Product for which the company is not responsible;
(iii) Any non-company Products, including those provided with, or installed on, a company Product at the customer
request;
(iv) Accessories, supply items and consumables (e.g. batteries), and structural parts (e.g. frames and covers);
(v) Service of Product alterations;
(vi) Service of a Product on which the customer is using capacity or capability, other than that authorized by the
company in writing;
(vii) Any Product not manufactured by or for the company, or sold to an end-user in a country not covered under
