ONT248 Description, Installation and Turnup Manual
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1.5. Contact Us
Tellabs Technical Assistance Center
Tellabs TAC is available 24X7X365. Our team is comprised of Support Engineers with
years of telecommunications and networking experience, holding a variety of
networking certifications in addition to the Tellabs Certification for the product(s) they
support.
Contacting TAC
Submit your TAC ticket
or
us.
·
North America Toll Free:
+1 800 690 2324, option 1
·
International:
+1 630 798 9900, option 1
·
France:
01 85 64 04 05, option 1
Tellabs Warranty & Repair Center
The Tellabs Repair Center is staffed Monday-Friday 6:00 AM-4:00 PM CT, excluding
Tellabs company holidays. If you have a technical or hardwareemergency after hours,
please contact the Tellabs
.
Contacting Repair
Contact the Repair Center To:
·
Check product warranty eligibility
·
File a warranty claim for defective material
·
Check shipping or repair status
·
Utilize repair or advance replacement services covered by your Tellabs Support Agreement
Submit your request via e-mail to
or
us.
·
North America Toll Free:
+1 800 690 2324, option 6
