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8

Your building’s cable TV signal is switched to Lounea. The cable TV service  

basic channel selection includes over 30 channels. 

 

Resetting to factory settings

Your old devices should be operational in Lounea’s cable network.  

In order to see channels after the change, perform the channel search again.  

The change may also require you to 

reset to factory settings

. Please note that 

resetting to factory settings deletes all television/set-top box settings.  

The factory settings are often found through the device’s 

Menukey

 under  

Settings

 for example.  The settings may vary according to the device,  

see detailed instructions in your television or set-top box operating instructions. 

TV card and channel packages

If you have subscribed to channel packages and/or use a TV card from your  

previous operator, these will no longer work in this building. Unless you have 

already terminated these services, please contact your old operator’s customer 

service and terminate your card and/or channel package. You are not bound by 

fixed-term contracts, as your old operator is now unable to provide the signal for 

you.  
You can order a new TV card and more high-quality programming from Lounea’s 

wide selection. Get to know our selection at 

www.lounea.fi

 or  

contact our customer service, tel. +358 (0)800 30300.

 

See also Viewing high-definition (HD) TV channels on page 9

.

Tip!

Lounea customer support helps you with your problems.  
Tel. +358 (0)800 30304 or [email protected].  
The service is available 24 hours a day.   

Note!

 

You can also listen to radio channels through the cable TV.  

Instructions and frequencies are available at 

www.lounea.fi

!

Switching TV signal 

from another operator

Summary of Contents for TW-EAV510-AC

Page 1: ...HD TV channels p 9 Information security p 10 Frequently asked questions p 11 YOUR CONNECTION SPEED Fibre broadband implementation 2 Fibre broadband implementation VDSL 3 Fibre broadband implementatio...

Page 2: ...ur apartment has a local area network you can use a cable to direct the Internet connection to a room of your choice Some of our fibre optic modem models come with basic WLAN features but we recommend...

Page 3: ...w The connection is established automatically 1 Find out where your apartment s telephone socket is located Most often it is located next to the electric socket in your hallway or bedroom 2 Connect th...

Page 4: ...pose you need a short network cable Deploying the connection Open the apartment distributor Connect one end of the cable to the apartment distributor input Connect the other end of the cable to the po...

Page 5: ...ket Connect the antenna cable equipped with an F connector to the modem s Cable port and the other end to the antenna socket s TV port If your television also uses the same antenna socket connect the...

Page 6: ...modem The device will find all wireless networks available in its area and list them Select the network whose name is on your modem sticker SSID The device will then request the network password that...

Page 7: ...i TV card and channel packages If you have subscribed to channel packages and or use a TV card from your previous operator these will no longer work in this building Unless you have already terminated...

Page 8: ...d to channel packages and or use a TV card from your previous operator these will no longer work in this building Unless you have already terminated these services please contact your old operator s c...

Page 9: ...els TV card implementation You can obtain the TV card from our customer service Visit our service point or contact us by phone 358 0 800 30300 The TV card is placed in the card reader of your set top...

Page 10: ...roviding protection for the computers and mobile devices of your entire family against malware and other viruses lurking online It provides comprehensive information security for computers smartphones...

Page 11: ...a network cable directly to the ethernet port of the fibre optic modem and perform the test again If the connection speed is close to normal when using the network cable the problem is in the wireles...

Page 12: ...s Customer service Mon Fri 8 30am 4 30pm orders invoicing etc Tel 358 0 800 30300 asiakaspalvelu lounea fi 24 7 customer support fault reports technical support Tel 358 0 800 30304 asiakastuki lounea...

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