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We welcome  

new Lounea 

customers!

GUIDE

 

 

TO IMPLEMENTING  

OUR SERVICES

Also read about the following: 

Wireless network implementation

 p. 6

Viewing high-definition (HD) TV channels 

p. 9

 

Information security

 p. 10

Frequently asked questions 

p. 11

YOUR CONNECTION SPEED

Fibre broadband implementation ...............................................2

Fibre broadband implementation, VDSL ................................3

Fibre broadband implementation, local area network .....4

Fibre broadband implementation, cable technology ........5

Switching TV signal from the antenna  ....................................7

Switching TV signal from another operator ..........................8

Summary of Contents for TW-EAV510-AC

Page 1: ...HD TV channels p 9 Information security p 10 Frequently asked questions p 11 YOUR CONNECTION SPEED Fibre broadband implementation 2 Fibre broadband implementation VDSL 3 Fibre broadband implementatio...

Page 2: ...ur apartment has a local area network you can use a cable to direct the Internet connection to a room of your choice Some of our fibre optic modem models come with basic WLAN features but we recommend...

Page 3: ...w The connection is established automatically 1 Find out where your apartment s telephone socket is located Most often it is located next to the electric socket in your hallway or bedroom 2 Connect th...

Page 4: ...pose you need a short network cable Deploying the connection Open the apartment distributor Connect one end of the cable to the apartment distributor input Connect the other end of the cable to the po...

Page 5: ...ket Connect the antenna cable equipped with an F connector to the modem s Cable port and the other end to the antenna socket s TV port If your television also uses the same antenna socket connect the...

Page 6: ...modem The device will find all wireless networks available in its area and list them Select the network whose name is on your modem sticker SSID The device will then request the network password that...

Page 7: ...i TV card and channel packages If you have subscribed to channel packages and or use a TV card from your previous operator these will no longer work in this building Unless you have already terminated...

Page 8: ...d to channel packages and or use a TV card from your previous operator these will no longer work in this building Unless you have already terminated these services please contact your old operator s c...

Page 9: ...els TV card implementation You can obtain the TV card from our customer service Visit our service point or contact us by phone 358 0 800 30300 The TV card is placed in the card reader of your set top...

Page 10: ...roviding protection for the computers and mobile devices of your entire family against malware and other viruses lurking online It provides comprehensive information security for computers smartphones...

Page 11: ...a network cable directly to the ethernet port of the fibre optic modem and perform the test again If the connection speed is close to normal when using the network cable the problem is in the wireles...

Page 12: ...s Customer service Mon Fri 8 30am 4 30pm orders invoicing etc Tel 358 0 800 30300 asiakaspalvelu lounea fi 24 7 customer support fault reports technical support Tel 358 0 800 30304 asiakastuki lounea...

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