Limited Warranty and Disclaimers
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Limited Warranty and Disclaimers
Telestream, LLC (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of
shipment from factory:
Hardware and Media—The Product hardware components, if any, including equipment
supplied but not manufactured by the Company but NOT including any third party
equipment that has been substituted by the Distributor for such equipment (the
“Hardware”), will be free from defects in materials and workmanship under normal
operating conditions and use.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media—The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new
Hardware components or Software Media. Components may not be necessarily the
same, but will be of equivalent operation and quality.
Software Updates
Except as may be provided in a separate agreement between Telestream and You, if
any, Telestream is under no obligation to maintain or support the Software and
Telestream has no obligation to furnish you with any further assistance, technical
support, documentation, software, update, upgrades, or information of any nature or
kind.
Restrictions and Conditions of Limited Warranty
This Limited Warranty will be void and of no force and effect if (i) Product Hardware or
Software Media, or any part thereof, is damaged due to abuse, misuse, alteration,
neglect, or shipping, or as a result of service or modification by a party other than the
Company, or (ii) Software is modified without the written consent of the Company.
Limitations of Warranties
THE EXPRESS WARRANTIES SET FORTH IN THIS AGREEMENT ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No oral
or written information or advice given by the Company, its distributors, dealers or
agents, shall increase the scope of this Limited Warranty or create any new warranties.
Geographical Limitation of Warranty—This limited warranty is valid only within the
country in which the Product is purchased/licensed.
