TELES CellX 3G-4, System Manual

Page: 62 / 64

6 Maintenance
Page 62 CELLX box 17.1/002
The CDR contains the IP addresses for signaling and voice data. The first IP address is the sig-
naling address and the second one is the RTP address.The IMSI is written after the IP addresses
as shown in
Example 6.5 .
In the case of missed-call entries for two stage dialing/callback calls, here is the connection
time for the first leg:
6.2 Trace
If problems occur, do a trace with the GATE Manager and send it to customer service. Carry
out the following steps:
1. Start the GATE Manager.
2. Select your CELLX Box and click the
Connect button.
3. Enter the password (the default password is empty) and confirm with OK .
4. Select Commands | Trace | Start Offline Trace .
5. The configuration dialog box for Online Trace opens. The default settings are cor-
rect in many cases.
6. Confirm with OK – the trace starts.
7. Repeat the steps that led to these error.
8. Stop the trace with
Commands | Trace | Stop Offline Trace .
9. Select Directory in the menu. The trace files are listed in the rights pane. The file
name is
traceYYMMDD#.log
. Where
YY
is the year,
MM
the month,
DD
the day and
#
a
number.
10. Select the required file. Open the context menu with a right mouse click, select
Download From System . Save the file to your PC, The default directory is
%Pro-
gramFiles%\teles\GATEManager\Data\<group>\<CELLX Box>
.
Example 6.5 Sample failed log with IP addresses
F1,24.11.09-16:52:20,24.11.09-16:52:22,[0008:01]401419,
[0006:01]IN777,262032441017556,172.20.25.103:172.20.25.103,G711a,20,0101,2,10,0,,34193,11
Example 6.6 Sample failed.log for a two-stage dialing call
F1,25.11.09-14:11:10,[0002:01]CB,DLA,,,,,0102,11,14,1,,