TeleEye DM597 User Manual Download Page 25

 

 

                                                                                                                                                                                                                      V1.1 

24

Chapter Six Trouble Shooting of Dome Device 

 

S.N. 

Problem 

Description 

Possible Reason 

Troubleshooting 

Remarks 

Power  cable  is  connected 
improperly. 

Check  if  the  power  cable  is 
connected to power of AC24V 

Fault of power PCB of dome 
device 

Change the power PCB 

slip 

ring 

power 

wires 

disconnected 

Change slip ring 

After  power  on, 
no motion and no 
image. 

Fault of main control board 

Change main control board 

Please follow the above 
basic 

system 

wiring 

strictly 

Character  monitor  switch  is 
off 

Switch  on  the  character  monitor 
according to the menu instruction 

After  power  on, 
the  dome  device 
rotate 

normally, 

but  no  character 
nor 

image 

display 

Improper 

connection 

between  camera  and  dome 
device 

Replace a FFC cable or a camera 

About  45  second  after 

the  dome  device  is 
power on. 

wrong operation 

CALL+90+ENTER open 

After  self-test  of 

the 

dome 

device,  menu 
cannot 

be 

displayed 

Fault of OSD control board 

Change OSD board 

After self-test, the menu 
can  only  be  displayed 
when  there  is  image 
display  of  the  dome 
device 

Interfered 

by 

exterior 

electronic signal (noise) or 
the  camera  is  directed  to 
the monitor screen   

Grounding the dome device or shut 
off  the  surrounding  big    electronic 
devices(electric, 

HF, 

signal 

generating)  equipment,  or  rotate 
the camera 

Distorted 

character 

or 

image 

System wrong function 

Restart the dome device 

Shielded  cable  should 
be  adopted  for  video 
cable 

After  power  on, 
no  self-test  and 
motor is locked 

The  system  setting  is  start 
self-test 

after 

receiving 

command  and  you  can  see 
the video on the screen 

Connect  the  controller  and  set 
correct  transmission  protocol  and 
baud  rate  as  well  as  dome  device 
address 

There 

is 

character 

display 

in 

normal 

circumstance 

OSD  board  is  not  properly 
connected  with  main  control 
board  or  the  photoelectric 
switch is broken 

fix OSD board again, if the problem 

still  exits,  then  replace  the  OSD 
board 

Cannot  stop  pan 
rotation 

(rotate 

and 

stop 

alternatively) 

Pan    interupter    is  not  in 
due position 

Adjust the pan    interupter 

Pan  interupter  should 
be  at  2/3  of  the  central 
slot  within  photoelectric 
switch 

After 

normal 

working,  it  will 
rotate  one  circle 
when 

being 

controlled 

The  system  is  checking  the 
data again   

It is normal event 

If 

this 

happens 

frequently, 

please 

adjust 

the 

pan   

interupter  or  check  if 
the  connection  is  too 
tight. 

Summary of Contents for DM597

Page 1: ...V1 1 User Manual TeleEye DM597 DM599 High Speed Dome Before attempting to install or operate on this produce Please read this manual carefully and keep it for future use...

Page 2: ...ID 11 Chapter Three Fast Operation Guide of Dome Device I Wiring 12 II Setting protocol and baud rate 12 III Setting dome device address 13 IV Install camera 13 V Connect the power of dome device 13 V...

Page 3: ...t the view angle can be 90 or 92 degree 5 Pan manual operation speed can be 0 1 to 280 degree per second 6 Tilt manual operation speed can be 0 1 to 120 degree per second 7 128 pershot positions A fix...

Page 4: ...gentina CAMERIO is a trademark of Signal Communications Limited and is registered in Australia Japan Korea New Zealand Taiwan and Argentina All other trademarks are the property of their respective ow...

Page 5: ...oof and other protecting measures should be carried out 6 Please avoid exposing the Dome video camera to rain or the humidity etc Please do not use the product in humid place If the video camera is in...

Page 6: ...crew holes Fig III 1 Fig III 2 Step one Aim the open end of shield dome at the lens of camera Aim the 4 holes on the shield to the 4 M3 screw holes on the dome device as indicated in figure III 2 Step...

Page 7: ...ded to wear cotton gloves when operate 2 As shown in the figure below first take the flexible flat cable through connector above the base plate and buckle it on the connector Then buckle the cable on...

Page 8: ...V1 1 7 V Install Bend Tube Style Bracket Fig V 1 Connecting the dome to the wall mount with the bracket Fig V 2 Wall mount bracket installation...

Page 9: ...ce is power on 2 Multi dome device connection When connecting many dome devices together the user can embed multi device system with auxiliaries such as arrester device video matrix DVR and alarm box...

Page 10: ...e On Off status Protocol type 1st digit 2nd digit 3rd digit 4th digit 5th digit 6th digit PELCO D ON ON OFF OFF PELCO P OFF OFF ON OFF TeleEye DM2 ON ON ON OFF Dome device controller Image displayer P...

Page 11: ...0 OFF OFF 4800 OFF ON 9600 ON OFF 19200 ON ON This figure shows protocol of PELCO D Baud rate of 2400 Setting address for dome device this figure shows the address of dome device No 1 On Off switch Se...

Page 12: ...V1 1 11...

Page 13: ...s Protocol PELCO D Baud rate 2400 bps Please refer to detailed parameter in next chapter This dip switch located on PCB in the dome device Protocol setting Baud rate setting Image displayer Cables RS...

Page 14: ...ing of protocol of dome device is auto detection the protocol of keyboard controller can be set arbitrarily But its baud rate should be set identical with that of the dome device VII Start testing Whe...

Page 15: ...reshot setup options 1 Numder 1 Preshot number selection Press OPEN or Joy stick left or right to enter The default number after entering is 001 hundred bit ten bit single bit Joy stick left or right...

Page 16: ...CLOSE When Done _ _ _ _ _ _ _ _ 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z _ IRIS CLOSE When Done IRIS CLOSE When Done IRIS CLOSE When Done Press OPEN or joystick left or...

Page 17: ...ft or right to enter 1 Default Function P V T Select default function Preshot Tour PTZ Press OPEN or Joy stick left or right to enter 2 Number 1 Function number selection Press OPEN or Joy stick left...

Page 18: ...estore default setting Press OPEN or Joy stick left or right to enter 3 Color system PAL NTSC PAL NTSC switch Joy stick left or right to select 4 Scan Camera Reset Null Restart dome camera Press OPEN...

Page 19: ...2 Change Name Loc Change display location of name Press OPEN or Joystick left or right to enter 3 Name Display ON OFF Name display On Off Joystick left or right to select IRIS CLOSE to Exit 4 Mask Se...

Page 20: ...to enter 3 Program a Tour Enter PTZ tour programming Press OPEN or Joy stick left or right to enter 4 Run a Tour Run Pan Tilt Zoom tour pattern Press OPEN or Joy stick left or right to enter 5 Delete...

Page 21: ..._ _ 16 IRIS CLOSE When Done Joystick arbitrarily to move the cursor and stop the cursor at place of programming Press OPEN to enter the selection Press OPEN continuously to select P Preshot T self stu...

Page 22: ...alarms Press OPEN or Joystick left or right to enter This function is not available at the moment Name Num E N 1 _ _ _ 2 _ _ _ 3 _ _ _ 4 _ _ _ IRIS CLOSE to Exit P V T 1 128 0 0 1 2 3 4 5 6 7 8 9 IRIS...

Page 23: ...on and focus 3 Input the preset number 4 Press ENTER 5 Repeat step 2 to step 4 if you want to set more preset point 6 Press set key to exit Call Preset N PRESET 1 Input the preset number 2 Press ENTER...

Page 24: ...ate is slow If S is within 81 160 the scan rate is medium If S is within 161 250 the scan rate is high Focus Control Generally the camera will automatically adjust the focus to get clearer image based...

Page 25: ...ronic signal noise or the camera is directed to the monitor screen Grounding the dome device or shut off the surrounding big electronic devices electric HF signal generating equipment or rotate the ca...

Page 26: ...ce transmission Add driver Improper contact of control cable Check the circuit slip ring is demage Replace slip ring 10 Insensitive control of dome device RS 485 protective discharge arresters broken...

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