EAR99 Technology Subject to Restrictions Contained on the Cover Page
This instruction manual is designed to help you gain a thorough understanding of the operation of the
equipment. Teledyne ISCO recommends that you read this manual completely before placing the
equipment in service.
Although Teledyne ISCO designs reliability into all equipment, there is always the possibility of a
malfunction. This manual may help in diagnosing and repairing the malfunction.
If a problem persists, call or e-mail Teledyne ISCO technical support for assistance. Refer to Section
9.3 "Customer Service Department". Simple difficulties can often be diagnosed over the phone. For
faster service, please have your serial number ready.
If it is necessary to return the equipment to the factory for service, please follow the shipping instruc-
tions provided by technical support, including the use of the Return Material Authorization (RMA)
specified. Be sure to include a note describing the malfunction. This will aid in the prompt repair and
return of the equipment.
Teledyne ISCO welcomes suggestions that would improve the information presented in this manual
or enhance the operation of the equipment itself.
Teledyne ISCO is continually improving its products and reserves the right to change product specifi-
cations, replacement parts, schematics, and instructions without notice.
Contact Information
Customer Service
Phone (USA, Canada, Mexico): (800) 228-4373
P ho n e
( O ut si d e
No r th
America):
(402) 464-0231
Fax:
(402) 465-3022
Email:
Technical Support
Phone (Toll Free):
(800) 775-2965
Syringe Pumps & Liquid Chromatography
Email:
Ret u rn E qu ip m ent a n d
Other Correspondence
Mail:
4700 Superior Street, Lincoln, NE 68504-1398
Warranty and Operation Manuals can be found on our website at:
www.teledyneisco.com
