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Tmedia System Installation Guide for TMG3200
Chapter 5
Troubleshooting Tools.................................................................................................... 31
5.1
Connecting to the Serial Port of the TMG3200 ................................................................. 32
5.2
Configuring the Terminal Emulator Application ................................................................. 34
5.3
Reporting a Problem ......................................................................................................... 35
5.4
Setup Information.............................................................................................................. 35
5.5
Tbdebug Dump Files (Mandatory)..................................................................................... 35
5.6
Application Logs ................................................................................................................ 35
5.7
Backdoor Tools ................................................................................................................. 36
5.7.1
tbx_cli_tools_remote ......................................................................................................... 36
5.7.2
Line/Trunk Status (Tbshowls)............................................................................................ 37
5.7.3
VoIP Traffic Capture.......................................................................................................... 37
5.7.4
Wireshark (formerly called Ethereal) ................................................................................. 37
5.7.5
Tbstreamlisten................................................................................................................... 38
5.7.6
Stream Server Audio Packets to Wave File ...................................................................... 38
5.7.7
tbsigtrace Signaling Traces............................................................................................... 38