TELCARE
™
Blood Glucose Monitoring System
39
Communication Errors
If you are having trouble uploading your results to Telserve, you may want to
try the following:
n
If testing indoors, move closer to a window for better cellular reception.
n
Test outdoors.
n
Check to see if there is cellular coverage in your area. Two bars or less of
wireless signal strength may result in unreliable transmission and reception
of data.
n
Restart meter and send reading within Memory Recall (see page 7).
If the above actions do not resolve your problem, turn your meter off
and then contact Telcare technical support at
(888) 666-4530
, or e-mail
5. Error Message:
No data connection, Data will be stored
What it means:
The meter cannot find a cellular connection.
Action to take:
See “Communication Errors” below.
