Troubleshooting
10
Printing Reference
10-9
If your Þle doesnÕt print
Control-D characters
The utility Þles on the Printer Utilities diskette for PC/DOS, all begin and
end with Control-D characters. Also, Windows automatically puts
Control-D characters at the beginning and end of each print job. If your
computer or workstation is connected to the printer through a parallel or
serial port, you need to leave these characters in the Þles. However, if your
computer or workstation is connected to an Ethernet network such as
NetWare or TCP/IP, you should delete the Control-D characters from each
utility Þle (or Windows print job) you plan to use. Refer to Chapter 4,
ÒPrinting From a Workstation,Ó or Chapter 8, ÒModifying Printer
Operation,Ó for instructions on adding and deleting Control-D characters
from utility Þles or Windows print jobs.
Language mode
If your Þle doesnÕt print, the language on the printerÕs port you are using
may have been changed. First, print a copy of the printerÕs conÞguration
page to see the language mode on each port. To print a conÞguration page,
place Switches 2, 3, and 4 on the printerÕs rear panel in the
down
position.
Then put Switch 4
up
. After the conÞguration page prints, place Switch 4
down.
If the printer port you are using has the wrong language set for the type of
application you are using, send one of the following utility Þles to the
printer.
■
If you want to print PostScript Þles, use the
PSCRIPT.PS
Þle to set
up a port to receive PostScript.
■
If you want to print HP-GL Þles, use the
HPGL.PS
Þle to set up a
port to receive HP-GL.
■
If you want to print PCL5 Þles, use the
AIS.PS
Þle to set up a port
for automatic language selection.