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IP2061 Administration Manual

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Summary of Contents for IP2061

Page 1: ...Page 1 of 66 Copyright 2010 TECOM Co Ltd All Rights Reserved IG6600 IP2061 Administration Manual ...

Page 2: ...ss B for ITE and EN 50082 1 This meets the essential protection requirements of the European Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Copyright Notice All rights reserved No part of this publication may be reproduced transmitted transcribed stored in retrieval system or translated in to any language or computer lan...

Page 3: ... 104o F 9 The IP phone must be installed at least 1 meter from radio frequency equipment such as TVs radios hi fi or video equipments which radiate electromagnetic fields 10 Do not connect the LAN PC port to any network other than an Ethernet network 11 Do not attempt to upgrade your IP phone in an unstable power environment This could cause unexpected damages 12 Do not work on the system during l...

Page 4: ...2061 16 To Configure Your IP2061 for Service 16 Basic Call Features 18 Making a Call 18 Making a Call via Specific Trunk 18 Receiving a Call 19 Receiving a Call via Specific Trunk 19 Last Number Redial 19 Mute the Microphone 19 Adjust the Voice Volume During a Conversation 19 Call Log 20 Review Dialed Calls 20 Review Received Calls 20 Review Missed Calls 20 Information about the IP2061 22 View Inf...

Page 5: ...a Number 30 Dial a Speed Dialing Number 30 Blocking List 31 Caller Blocking Add Edit or Delete a Number 31 Call and Phone Management 32 Call Forward 32 Auto Answer 32 DND 33 5 Web Configuration 34 Login Information 34 Configuration Pages 36 Information Page 36 Network Page 37 Phone Page 39 SW Upgrade Page 44 SIP Page 46 System Page 51 EDM Page 53 Phonebook 55 6 Features Specifications 57 7 Trouble...

Page 6: ...w of the IP2061 7 Understand the front view of the IP2061 8 Understand the LED indication 11 Understand the LCD indication 12 Understand the rear view of the IP2061 13 Understand the hardware installation 15 Make receive calls 18 Hold a call make a three way conference call or transfer a call 26 Use the phonebook 28 Use the Speed Dialing feature 30 Setup the IP2061 via web 34 Changing network sett...

Page 7: ...form a great number of PBX equivalent call features The IP2061 can transfer and receive voice via IP network Therefore it can be deployed and connected all over the world among headquarter and remote branch offices Since it is a stand alone and always on terminal there is no need to have any active PC to let it work The IP2061 is completely stand alone The IP2061 comes with a graphic LCD display t...

Page 8: ...umbers you can find its name and a simple description of the part in the following table No Part Name Description 1 Handset top cradle For the placement of handset receiver 2 Hook switch For hanging up your handset 3 Cradle latch For latching your handset when it is wall mounted 4 Speaker Provides sound for telephone ring and hands free talking ...

Page 9: ...K Key Used to confirm the setting or phone number dial 13 Navigator Control Keys The four arrows enable you to scroll through text and select features displayed on the LCD screen 14 1 2 3 4 Line Keys These keys can be used for line selection or programmable features A green LED is associated with each key to indicate its line call status 15 SPKR key Toggles the speaker on or off A green LED is ass...

Page 10: ...k Key Access the Phone Book so you may call or edit the contacts 19 Volume Control Key Increases or decreases volume for the handset headset or speakerphone depending upon which is currently active Also controls the ringer volume if the handset is in its cradle 20 Numeric Keypad 1 2 9 0 The numeric keypad for dialing numbers ...

Page 11: ... on hook dialing mode or hands free talking mode Off The microphone is active for handset headset or hands free mode MUTE key Red Steady The microphone is inactive for handset headset or hands free mode Off The headset mode is disabled Headset key Green Steady The headset mode is enabled Off The trunk line is un activated or idle Steady The trunk line is active dialing or during a call Blinking Sl...

Page 12: ...he passed time since latest boot Message Indication If there are voice messages left on the IG6600 the phone will show the number of unread messages DND Indication If DND Do Not Disturb function is enabled the phone will show DND icon on LCD Service Mode When service mode is night mode the phone will show moon icon on LCD Extension Number and Status Indication There are three line statuses registe...

Page 13: ...se remove the stands 4 Service Door For service only 5 Input Output Ports IP phone connectors see the next figure for the details 6 Hinge of Chassis For supporting the IP phone at different angles 7 Product Label To show product production information such like Product model serial number and MAC address 8 Handset Cord Port Handset cord jack on the side of IP phone 9 Headset Wire Port 1 Headset wi...

Page 14: ...f function 1 LAN Port Ethernet port for connecting to IP network 2 PC Port Ethernet port for connecting to PC or Notebook PC This port can also be link to the other IP Phones as P2P intercom function 3 Power Jack If a power source from adaptor is required please use a standard power adaptor supplied in the package ...

Page 15: ...Ethernet cable to the LAN Port of your switch router hubs 4 Then connect the other end of this Ethernet cable to the LAN port of the IP phone 5 For local configuration purpose on the web of IP phone you may connect a PC or notebook via another Ethernet cable to the PC port on the back of IP phone 6 Plug the power cord to the power jack of IP Phone and then plug the power adapter to the wall outlet...

Page 16: ... number for making an outgoing call User can hold one call and talk to the other Therefore the IP2061 is said to support multiple call appearance Caller ID User ID If the caller didn t choose to hide his number and if the network supports the Caller ID feature the caller s phone number is shown on the screen when you receive a call If the caller choose to hide his number or the network doesn t sup...

Page 17: ...tion keys The following sections will describe how you can setup your IP2061 through this menu Here lists several meanings of icons for you to easily understand the call features Off hook On hook Talk Keypad Navigation keys ENTER key Volume control key REDIAL key MESSAGE key PHONEBOOK key TRANSFER key CONFERENCE key HOLD key HEADSET key MUTE key SPEAKER key Line key ...

Page 18: ...t mode In this manual only handset mode is used for example In the following features you can replace to hands free mode by pressing key or headset mode by pressing and key When the conversation is over press key again to release call For headset mode please prepare a headset first 1 Pick up the handset You will hear dial tone played 2 Press the line key The LED of line key will light up and the s...

Page 19: ...a Specific Trunk 3 On hook the handset when your conversation is over 4 Press the REDIAL key the LCD will show last 30 dialed numbers Last Number Redial 5 Use the navigation keys to select a dialed call and press Dial softkey to redial 1 While being engaged in a conversation handset headset or hands free mode you could mute the microphone by pressing the MUTE key Mute the Microphone 2 The LED of t...

Page 20: ...tkey to exit the menu 1 Press the Menu softkey When IP2061 is idle you can also press to enter the Call Log item directly Call Log 2 Use the navigation keys to select the Call Log item Press ENTER key to validate the selection Received Calls 3 Select the Received Calls item and validate with the ENTER key Review Received Calls 4 Use the navigation keys to review the received calls You may choose t...

Page 21: ...m and validate with the ENTER key 4 Use the navigation keys to review the missed calls You may choose to redial the number using the Dial softkey Press the Del softkey to delete the selected record Press the DelAll softkey to delete all records Press the Cancel softkey to exit the menu ...

Page 22: ...peration Description 1 Press the Menu softkey Info 2 Use the navigation keys to select the Info item and validate with the ENTER key View Information about the IP2061 3 Use the navigation keys to choose the information you would like to review The following information can be reviewed from the LCD screen of your IP2061 Model Name Firmware Number MAC Address Network Type IP Address Subnet Mask Defa...

Page 23: ... Admin 2 Use the navigation keys to select the Admin item Press ENTER key to validate the selection Type the administrator s password to get into Admin menu Network 3 Use the navigation keys to select the Network item Press ENTER key to validate the selection The LCD displays the Network Settings menu Network Type 4 Select the Network Type item and press ENTER key Static IP 5 Use the navigation ke...

Page 24: ...tion keys to select the Network item Press ENTER key to validate the selection The LCD displays the Network Settings menu Network Type 4 Select the Network Type item and press ENTER key DHCP 5 Use the navigation keys to choose DHCP type and press ENTER key to validate Dynamic IP Address DHCP You must reboot the phone to validate the network parameter changing 1 Press the Menu softkey Admin 2 Use t...

Page 25: ... to enter correct PPPoE username for PPPoE mode Press ENTER key to validate the input Note You could use the Backsp softkey to delete the last character Password 9 Go to previous menu choose Password item and press ENTER key 10 Use the keypad to enter correct PPPoE password for PPPoE mode Press ENTER key to validate the input Note You could use the Backsp softkey to delete the last character You m...

Page 26: ...ose an unused channel 2 Use the keypad to dial the phone number Press ENTER key to validate the IP phone will call out the other party 3 You can talk with the second party prior to let him her join the conference 3 Way Conference Call 4 When you are ready to make the conference press the CONFERENCE key The LCD screen will show CONF that the two calls are in a conference 1 While being engaged in a ...

Page 27: ...n unused channel Use the keypad to dial the phone number Press ENTER key to validate the IP phone will call out the other party 3 You can talk with the transfer target prior to transfer the call 4 When you are ready to transfer the call press the TRANSFER key Call Transfer Attended Transfer 5 You can hang up the phone now The call has already been transferred ...

Page 28: ...ct Name and press ENTER key Then use navigation keys to browse Group 6 To browse the phonebook data by Group select Group and press ENTER key There are 5 groups for user to classify all phonebook data Select an item and press ENTER key Then use navigation keys to browse Phonebook Browse and Dial a Number 7 When browsing certain phonebook data press Dial softkey to dial out the phonebook number Pho...

Page 29: ...add Name Number Ring Type and Group 5 When browsing certain phonebook data press Edit softkey to edit There are 4 items for user to edit Name Number Ring Type and Group 6 When browsing certain phonebook data press Del softkey to delete that data ...

Page 30: ...he navigation keys to browse all the Speed Dialing numbers Speed Dialing Add Edit or Delete a Number If you want to add a new number find an empty position then press Edit softkey and using keypad to enter a number Press ENTER key to validate If you want to edit an existing number find the number you would like to edit Press Edit softkey Use the Backsp softkey to clear the number and use keypad to...

Page 31: ...igation keys to select the Blocking List item to enter the Caller Blocking settings menu The LCD screen prompts you to enter a number between 0 and 9 4 You may enter the desired number directly using the keypad or use the navigation keys to browse all the blocked Caller ID Caller Blocking Add Edit or Delete a Number If you want to add a new number find an empty position then press Edit softkey and...

Page 32: ...comes from internal extension Outside means enable the call forward when the call comes from IP trunk PSTN trunk or IGW Group Both means enable the call forward when the call comes from internal extension IP Trunk PSTN trunk or IGW Group No Answer Forward 6 For No Answer Forward item there is one additional item No Answer Time for user to set If the phone doesn t answer the call after this time th...

Page 33: ...our phone number 1 Press the Menu softkey DND 2 Use the navigation keys to select the DND item and press ENTER key 3 Use the navigation keys to choose to turn On or Off the DND feature and press ENTER key to validate While enabling DND function it shows DND icon on the LCD at idle state DND Note If both DND and Call Forward are turned on the priority will be DND Forward Always Forward Busy Forward...

Page 34: ...n two modes 1 There is no Network page for user mode 2 There is no SW upgrade page for user mode 3 In Phone page of user mode the handset handsfree headset Mic and all voice parameter items are hidden 4 For user mode most of SIP settings are hidden only Call Forwarding Caller Blocking Settings are kept for user to set 5 In System page of user mode only user s password time settings and reboot phon...

Page 35: ... ENTER key to validate the above dialog box will pop up and prompt you to provide the username and password in order to prevent unauthorized user accessing the phone Please input the username and password then press OK button to enter phone s webpage ...

Page 36: ...tration Manual Page 36 of 66 Configuration Pages Information Page The following is the default page you will see when you login to the phone s webpage In this page it shows Network Product information and Line status ...

Page 37: ...ird DNS PPPoE Username Username for PPPoE mode PPPoE Password Password for PPPoE mode The Primary Secondary Third DNS Subnet Mask and Default Gateway are used for Static IP mode not for DHCP PPPoE mode It is necessary to reboot the phone after you change the above network related items Press Save Settings button first then go to System page and press Reboot button to restart the phone QoS Settings...

Page 38: ...IP2061 Administration Manual Page 38 of 66 Buttons Save Settings Save changes in this page to the phone Cancel Discard all changes in this page ...

Page 39: ...Speaker Select the volume level of headset speaker Ring Volume Select the volume level of ring Tone Ring Selection Tone Type Select the tone type for country There are 11 tone types for selection Ring Type Select the ring type There are10 ring types for selection Voice Parameters Enable Echo Canceller Turn on the Echo Cancellation function Enable VAD CNG Turn on VAD Voice Activity Detection and CN...

Page 40: ...user If it s disabled when user is in talk state other incoming caller will get busy tone User can also press 98 feature access code to enable Call Waiting function Enable Call Waiting Tone Turn on the Call Waiting Tone function At talk state a beep tone will indicate user every 10 seconds when another call is ringing in Enable Hold Reminder Turn on the Hold Reminder function Hold Reminder Time se...

Page 41: ...ans when the call is from IP Trunk PSTN Line or IGW Group the function will active ICM means when the call is from inner phone the function will active Both means the active will always active To use the function by feature access code refer chapter 6 No Answer Timeout sec Set the timeout for No Answer Call Forwarding DND Call Forwarding DND Forward Destination DND Call Forwarding Type Turn on the...

Page 42: ...f the second alarm It could be once or Always Prompt Alarm 2 Set the prompt of the second alarm It will be shown on the LCD when the alarm is reached Enable Alarm 3 Enable the third alarm Start Time Alarm 3 Set the activated time of the third alarm Play Type Alarm 3 Set Play Time of the third alarm It could be once or Always Prompt Alarm 3 Set the prompt of the third alarm It will be shown on the ...

Page 43: ...on Number Trunk Number Park number Feature Code and Others Voicemail Distribution List 1 3 There are 3 distribution lists for user to set User can distribute the mailbox message to multiple mailboxes by assigning the distribution list Buttons Save Settings Save changes in this page to the phone Cancel Discard all changes in this page ...

Page 44: ...onebook File Select desired public phonebook file and press Update button to update The upgrade process will start It needs 2 minutes to finish please do not turn off the power at this time After updating successfully the phone will reboot automatically TFTP FTP Upgrade Server Type Select the Server Type TFTP or FTP Server IP Address IP address of TFTP or FTP Server Files Directory Files directory...

Page 45: ...utton to save Finally press relative Update button the update process will start Buttons Save Settings Save changes in this page to the phone Cancel Discard all changes in this page Note If there are errors while you updating the software and the phone can t work Please press the First Softkey when phone just power on Then you can see the hint on LCD Set your TFTP server s IP to 192 168 1 11 and r...

Page 46: ...oxy Server Set SIP outbound proxy server Server Port Set SIP proxy service port SIP Secondary Proxy Server Set SIP secondary proxy server SIP Surviving Proxy Server Set SIP surviving proxy server SIP Registrar Server Registrar Server Set SIP registrar server Registrar Outbound Server Set SIP registrar outbound server Registrar Server Port Set SIP registrar port Registrar Expire Time sec Set SIP re...

Page 47: ...ession Timer Turn on the session timer When a session is established phone will resend INVITE packets every half of this time for preventing from packet lost The re INVITES ensure that active sessions stay active and completed sessions are terminated Session Expires Set expire time for session MIN SE Set minimum session expiration time It will notify server the minimum expiration time that you acc...

Page 48: ...r RTP communications Packet Time Select the relative packet time NAT Settings NAT Type Select NAT type There are 4 types for user to select STUN SIP PING Port Mapping and UDP Heartbeat SIP PING Interval Time ms Set the SIP PING frequency STUN Server IP Set STUN server IP address STUN Server Port Set STUN server port Extern Router IP Set external router address for port mapping Extern Signal Port S...

Page 49: ...tches a certain blocking entry the call will be blocked The remote party will hear busy tone Prefix Entry Settings Prefix Entry Type Pattern or Replace If the Prefix Entry Type is Replace mode the Prefix Entry Pattern will be replaced by the Prefix Entry Replace If the Prefix Entry Type is Add mode the Prefix Entry Replace will be added behind the Prefix Entry Pattern For example the Prefix Entry ...

Page 50: ...are several kinds of settings for dial plan 1 x means any single digit from 0 9 2 digit digit means a valid range for a certain number position 3 digits means acceptable numbers for a certain number position 4 is used for separate different dial plan items For example set dial plan as 60xx 30 6 9 10 45 if user dial 6000 6099 306 307 308 309 104 and 105 IP phone will dial out it immediately Otherwi...

Page 51: ...Enable Log Server Turn on the log server Log Level Select log level System Log Address Set IP address for system log server System Log Port Set port for system log server System Language Set system language The user s name is not allowed to the same as administrator s name The administrator s and user s name should be set at least 1 character not allowed to be null The administrator s and user s p...

Page 52: ...s on End time for DST Time Format USA 24_HOUR USA 12_HOUR European 24_HOUR and European 12_HOUR Time Zone Set time zone Reboot Phone Reboot Phone Reboot this IP Phone Reset to Default Reset Configuration Reset Configuration to factory default Reset Phonebook Clear all Phonebook data Reset All Reset all data to default including Configuration Call Logs and Phonebook data Diagnostics Download System...

Page 53: ... be chosen None Extension Number Trunk Number Park number Feature Code Do Not Disturb Live Record Virtual Mailbox and Others Phone will do the relative function when user pressing related line key Key Number The string will be executed when the line key type is set to Extension Number Trunk Number Park number Feature Code Virtual Mailbox and Others ...

Page 54: ...IP2061 ADMINISTRATOR S MANUAL Page 54 of 66 The application for the EDM buttons is the same Line Keys ...

Page 55: ... to 100 entries Each page will just show 10 entries Dial a phone number directly from the webpage Public Phonebook You can also check public phonebook when a public phonebook file is already uploaded Up to 100 entries could be stored Phonebook Entry Field Name Function User Name Name of your contact Phone Number Phone number or SIP URI of your contact ...

Page 56: ...oup for a phonebook entry To call your contact simply click the corresponding Dial button and it will show the following dialog box for example if you click first entry to call out the result will be the following Then press the Dial button in order to start dialing Phone will dial out corresponding number automatically ...

Page 57: ... link speed and full half duplex mode Auto MDI MDIX for both downlink and uplink auto swapping Support QoS IEEE 802 1p voice priority function Power Supply Input 5VDC 2A power adapter Support PoE Power over Ethernet IEEE 802 3af Device Class 2 7W Voice Handling Supports multiple Audio Codecs G 711 a law μ law G 726 40 32 24 16 G 729 and G 723 can be supported if needed Supports VAD Voice Activity ...

Page 58: ...VAA ICD No 21 Type PSWD Outside Number To Cancel 21 Busy Call Forward Forward the calls if the extension is busy To Activate Type 0 ICM 1 Outside 2 Both 22 Type Ext VAA ICD No 22 Type PSWD Outside Number To Cancel 22 No Answer Call Forward Forward the calls if the extension doesn t answer the call after No Answer Time To Activate Type 0 ICM 1 Outside 2 Both 23 Type Ext VAA ICD No Time 23 Type PSWD...

Page 59: ...Destination Type PSWD Outside Number To Cancel 26 cancel the both forking destination 261 cancel the first forking destination only 262 cancel the second forking destination only DND Do Not Disturb Extension users can enable DND to stop incoming calls from ringing at their phone To Activate 4 To Cancel 4 Call Pickup Users can answer the calls at another extension The feature allows you to easily a...

Page 60: ...ey Type 00 06 Number Feature Key Type 00 Null Number should be null 01 Extension Number can be an Extension number 02 Trunk Number can be a PSTN IP Trunk or Trunk Group number 03 Call Park Number can be a Park number 04 Feature Key Number can be a feature access code 05 Others Number could be an outside phone number 06 Do Not Disturb Number should be null 07 Live Record 08 Virtual Mailbox key Numb...

Page 61: ...ll Waiting If it s enabled it can allow other incoming calls when phone is in talk state If it s disabled other incoming caller will get busy tone when phone is in talk state To Activate 98 To Cancel 98 Page Allow Deny To allow deny group paging or all paging To Activate Page Deny 99 To Cancel Page Deny 99 Hotline To allow automatically access a given resource each time the extension goes off hook...

Page 62: ...ed Check network connection shown on LCD Check if the Ethernet cable is properly connected Cannot make call Check the status of your SIP registration or contact your supplier or ITSP for more information or assistance IP phone cannot receive any phone call Check if the Ethernet cable is properly connected Check the status of your SIP registration or contact your supplier or ITSP for more informati...

Page 63: ...ext Transfer Protocol IP Internet Protocol ISP Internet Service Provider ITSP IP Telephony Service Provider LAN Local Area Network MWI Message Waiting Indication PoE Power over Ethernet IEEE802 3af standard PPPoE Point to point protocol over Ethernet QoS Quality of Service NAT Network Address Translation RTP Real Time Protocol SIP Session Initiation Protocol SNTP Simple Network Address Translation...

Page 64: ...is used whenever a computer logs onto the network it automatically gets an IP address assigned to it Diff Serv Differentiated Services The Diff Serv model divides traffic into a small number of classes to provide quality of service QoS One of QoS in internet DNS Domain Name Service DNS A server program that translates URLs to IP addresses by accessing a database maintained on a collection of Inter...

Page 65: ...and or responds to data requests directly from stored remote server data PSTN Public Switched Telephone Network PSTN The worldwide voice telephone network RJ 45 Standard connectors used in Ethernet networks Even though they look very similar to standard RJ 11 telephone connectors RJ 45 connectors can have up to eight wires whereas telephone connectors have only four RTP RTCP Real Time Protocol Rea...

Page 66: ...he bandwidth for these empty packets VoIP Voice Over Internet Protocol VoIP is based on the principal of transmitting digitized voice packets over networks Basically VoIP consists of converting voice signals into streams of digital packets and sending those packets of data through an IP constructed network environment VoIP can work in both LAN local area network and WAN wide area network environme...

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