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Run Artis
Troubleshooting
Below is a list of problems that may arise during normal use of the equipment. If the solutions described do not solve the problem, contact the Technical Support
Service.
Problem
Cause
Solution
Equipment does not switch
on
Mains power failure.
Check the power supply at the wall socket used by the
equipment by plugging in an appliance that definitely works.
Power supply cable damaged
.
Contact the Technogym Technical Support Service.
Installation problems with the power supply cable
.
Check the connection.
The Circuit breaker is open.
Check that the two keys next to the switch are closed, by
pressing them fully down.
The control panel connector has been accidentally
disconnected.
Contact the Technogym Technical Support Service.
Too noisy
Equipment not properly levelled.
Check the position and level with the rear adjustment foot.
Damaged bearings.
Contact the Technogym Technical Support Service.
Worn belt.
Contact the Technogym Technical Support Service.
Treadmill not centrally aligned.
Align the treadmill as described in the paragraph headed
"Aligning the treadmill".
