Guarantee conditions
Note:
The following guarantee conditions do not in any way limit the legal right to a guaran-
tee, rather expand your rights as a consumer.
1.
The company Technische Alternative RT GmbH provides a two-year guarantee from the date
of purchase by the end consumer for all the devices and parts which it sells. Defects must be
reported immediately upon detection and within the guarantee period. Technical support
knows the correct solution for nearly all problems. In this respect, contacting us immediately
will help to avoid unnecessary expense or effort in troubleshooting.
2.
The guarantee includes the free of charge repair (but not the cost of on-site fault-finding, re-
moval, refitting and shipping) of operational and material defects which impair operation. In
the event that a repair is not, for reasons of cost, worthwhile according to the assessment of
Technische Alternative, the goods will be replaced.
3.
Not included is damage resulting from the effects of overvoltage or abnormal ambient condi-
tions. Likewise, no guarantee liability can be accepted if the device defect is due to: transport
damage for which we are not responsible, incorrect installation and assembly, incorrect use,
non-observance of operating and installation instructions or incorrect maintenance.
4.
The guarantee claim will expire if repairs or actions are carried out by persons who are not au-
thorised to do so or have not been so authorised by us or if our devices are operated with
spare, supplementary or accessory parts which are not considered to be original parts.
5.
The defective parts must be sent to our factory with an enclosed copy of the proof of pur-
chase and a precise description of the defect. Processing is accelerated if an RMA number is
applied for via our home page
. A prior clarification of the defect with our tech-
nical support is necessary.
6.
Services provided under guarantee result neither in an extension of the guarantee period nor in
a resetting of the guarantee period. The guarantee period for fitted parts ends with the guaran-
tee period of the whole device.
7.
Extended or other claims, especially those for compensation for damage other than to the de-
vice itself are, insofar as a liability is not legally required, excluded.
Legal notice
These assembly and operating instructions are protected by copyright.
Use outside the copyright requires the consent of the company Technische Alternative
RT GmbH
. This applies
in particular to reproductions, translations and electronic media.
Technische Alternative RT GmbH
A-3872 Amaliendorf Langestraße 124
Tel ++43 (0)2862 53635 Fax ++43 (0)2862 53635 7
E-Mail:
