background image

 

1.

 

Staying Safe 

 

For your own safety, please read the following instructions. 
 
WARRANTY WARNING: 

All repairs must be undertaken by a qualified Sure TV technician. Do not attempt to 

repair or replace any part of your Sure TV Box. Not only is it dangerous, but any attempt to open, modify or 
dismantle your Sure TV Box or its software will immediately invalidate your warranty. 
 

Before you set up your Sure TV Box 

 

o

 

Your Sure TV Box and its accessories are designed to be used in the British Isles, inside the home. 

o

 

Keep your Sure TV Box and its accessories, including any plastic, packaging and batteries, out of the 
reach of children. 

o

 

Only use accessories which are provided with or recommended for use with your Sure TV Box. 

o

 

Do not drop your Sure TV Box. 

o

 

Install your Sure TV Box on a firm and flat surface. 

o

 

Always allow a minimum of 5cm above and around each side of your Sure TV Box for cooling. 

o

 

Never expose your Sure TV Box to anything which might drip, splash or melt. 

o

 

Never stand objects with liquids, such as vases, on or near to your Sure TV Box. 

o

 

Do not place naked flame sources, such as candles, on or near to your Sure TV Box. 

o

 

Keep your Sure TV Box away from domestic heating equipment, direct sunlight or humidity. Always 
disconnect your Sure TV Box from the socket before cleaning it. 

o

 

Do not insert foreign objects into the openings or connection ports of your Sure TV Box. 

o

 

You can use an external surge protection device to protect your Sure TV Box during thunderstorms. 

Before you switch on your Sure TV Box 

o

 

Avoid connecting too many devices to the same electrical power source. 

o

 

Only use the power supply provided with your Sure TV Box. 

o

 

Before disconnecting the power supply, please switch off the power point and then pull out the power 
supply by the plug, never pull on the cord. 

o

 

Please leave your Sure TV Box in standby mode when you’re not using it. 

Replacing the remote control batteries 

o

 

The batteries supplied with your Sure TV Box remote control are not rechargeable so do not attempt 
to recharge them. 

o

 

Do not dismantle old batteries or expose them to any sources of heat or moisture. 

o

 

Please dispose of your old batteries in a safe and environmentally friendly manner, using the 
appropriate disposal or recycling service. 

Disposing of packaging 

o

 

Please dispose of any Sure TV Box packaging or literature in an environmentally responsible manner. 

o

 

Your Sure TV Box is packaged in recyclable packaging so please dispose of it accordingly. 

 

 

 

Summary of Contents for 8320HD

Page 1: ...USER GUIDE FOR THE SURE TV BOX 8320HD THE SURE TV SERVICE Issue date 02 12 13 ...

Page 2: ...e TV Box to keep your Sure TV Box up to date with our latest developments and features Contents 1 Staying Safe 4 2 Your Sure TV Box 5 3 Unpacking Your Sure TV Box 5 3 1 What s included in your Sure TV Box package 6 3 2 Connecting your Sure TV Box to your TV 6 3 3 Setting your TV format 6 3 4 Connecting your Sure TV Box to your home theatre system 6 3 5 Using your remote control 7 3 5 1 Installing ...

Page 3: ...rd App 18 5 4 Using The Media Centre 19 6 Additional Information 20 6 1 Setup and Diagnostics 20 6 1 1 Information and Diagnostics 20 6 1 2 Programme Setup 20 6 1 3 Parental Control 20 6 1 4 Channel Tuning In 20 6 1 5 Audio and Video Setup 20 6 1 6 Network Connection 20 6 2 Standby Mode 21 6 3 Sleep Mode 21 6 4 Updates 21 6 5 Reset Options 21 7 Troubleshooting 22 7 1 Remote control 22 7 2 Digital ...

Page 4: ...x o Keep your Sure TV Box away from domestic heating equipment direct sunlight or humidity Always disconnect your Sure TV Box from the socket before cleaning it o Do not insert foreign objects into the openings or connection ports of your Sure TV Box o You can use an external surge protection device to protect your Sure TV Box during thunderstorms Before you switch on your Sure TV Box o Avoid conn...

Page 5: ...webcams Remote record EPG o Remote record Electronic Programme Guide EPG browse what s on TV and set recordings either from the remote control or remotely on your phone from anywhere in the world Full media centre o Full media centre play a wide range of videos music and pictures via the USB port or wirelessly via other DLNA devices Facebook o Access your Facebook account on your TV like TV shows ...

Page 6: ...ble as all of the menus and screens on your Sure TV Box have been optimised for display in High Definition on widescreen 16 9 screens If you need to connect the Sure TV Box using the DIN to Scart lead please note that your picture quality will be less and you may need to select the 4 3 TV Option during the on screen set up process 3 4 Connecting your Sure TV Box to your home theatre system If your...

Page 7: ... they are inserted correctly Then close the battery cover again 3 5 2 Entering text The remote control also features multi tap keys which you can use to enter text It s just like writing an SMS text message with a conventional mobile phone keypad o Press the 2 to 9 keys repeatedly until you get to the letter you want You can enter upper and lower case letters by continued presses o Press the 1 key...

Page 8: ...d the option to Reset Settings This will reset all settings including any future recordings set up via series link The Parental Control functions provided are not to be used in place of adult supervision when children are using the Sure TV Box We recommend that you be involved in what programmes your family choose to watch 4 2 Connecting to the Internet Your Sure TV Box connects to the Internet so...

Page 9: ...he x delete button on your remote control to delete any mistakes Please note that your security information will be case sensitive so be sure to input upper or lower case letters as appropriate If your Wi Fi network is hidden select Other Network from the list and then enter the name and key of your Wi Fi network manually Be careful not to press OK straight after typing the name you will need to p...

Page 10: ...tching TV If you want to change channels while watching TV you can either o Use your UP DOWN buttons to bring up the Vertical programme guide select a channel and press OK o Use your LEFT RIGHT arrow buttons to bring up the Horizontal program guide o Enter a channel number using the 0 9 buttons on your remote control o Use the P and P buttons on your remote control o Press the GUIDE button on your...

Page 11: ...u can start to record a TV programme that you re watching by pressing the RECORD REC button on your remote control You can then either press OK to record the remainder of the programme or change what time the recording should stop To record something later To set up a recording for a TV programme which is due to air later you can use one of the following methods o Press the GUIDE button on your re...

Page 12: ...recording If you ve set a recording ahead of time and then change your mind you can cancel or modify the recording by selecting the programme in the EPG and then pressing the RECORD button to display the recording menu and you can choose to either change or stop the recording ahead of time To manage and view your recordings Press MENU at any time to go to the Home screen and select Recordings from...

Page 13: ...ounter o Subtitles including closed captions o Language and audio modes if available o Programme display format if available Using the UP DOWN arrow buttons to select one of the option modes you can then use the LEFT RIGHT arrow buttons to choose from the available options You can also see what recordings you have per channel via the Vertical EPG by pressing UP DOWN to select the channel of intere...

Page 14: ...irst enable the option from the menu and then enable it on the specific channel programme of interest Firstly from MENU go to Settings then PROGRAMME SETUP Select AUDIO DESCRIPTION and then ACTIVATE Then whilst watching a programme featuring Audio Description Press OK on the remote to open the live channel menu then press UP DOWN to access the Audio Description options and simply select English to...

Page 15: ...ot an issue however should you wish to manually choose the Aerial Source over the broadband source simply follow the below steps Whilst watching a live channel that is available via Sure Broadband and through your standard aerial coverage Press OK on your remote to access the live channel menu Press UP DOWN to scroll through the menus until you see the Modify the source of the channel Use LEFT RIG...

Page 16: ...roadband connection 5 3 1 My Island My Island can be accessed from the Sure TV Menu or by selecting channel 0 whilst watching Sure TV My Island is a local information portal from Sure providing a quick and easy to use way to view local news weather webcams and much more You can select to view news from Guernsey Jersey and Isle of Man by selecting from the on screen menus or jump straight to your o...

Page 17: ...ere 0800 195 3080 or go to http film4od film4 com help Film4oD telephone support lines are open 12pm 11pm Sunday to Thursday and 12pm 12am on Friday and Saturday New Film4oD users How to set up a Film4oD account If you haven t registered on Film4oD please go to Film4oD com to complete your registration and activate your account Click Login Register as circled above and complete the registration fo...

Page 18: ... live game will be shown Highlights o Video highlight of previous matches can be watched here simply scroll through the matches using Left Right press OK to view more information or Play to watch the highlights 5 3 5 Remote Record App Sure TV also has a companion Smartphone app for viewing programme listings and setting up recordings remotely Available for iPhone and Android devices simply search ...

Page 19: ... can also use other third party UPnP Media Server software which is available for PCs and MACs such as TVersity or EyeConnect Please note that the presentation of the content on your networked devices are provided by your media server e g Window s Media Player therefore your media server may not display all of your media flies You will be able to play the following unprotected flies on your Sure T...

Page 20: ...above a specific age rating o Channel Blocking Select individual channels which can be PIN protected o Application Blocking Select individual applications which can be PIN protected 6 1 4 Channel Tuning In o Edit Your Channel List Select individual channels which you can hide o Channel Tuning In Select this option to start the automatic channel tuning in process o Manual Tuning In You can manually...

Page 21: ...ceive software updates These will automatically download and install any software upgrades as soon as they are made available Please do not press any buttons on your remote control when your Sure TV Box is upgrading and once the upgrade is complete your Sure TV Box will automatically re boot 6 5 Reset Options See section 6 1 1 Information and Diagnostics where you can find your reset options Reset...

Page 22: ...ies or if the LED on the Sure TV Box flickers but the Sure TV Box doesn t respond please call our contact centre Guernsey 01481 700 700 Jersey 0808 10 15 247 Isle of Man 07624 247 247 If your remote has been lost or broken please visit your local Sure Store where you can purchase a replacement 7 2 Digital TV reception The level of reception which you will receive will depend on the area in which y...

Page 23: ...r home is working You can verify this by checking the connection on your PC Once you ve established that your internet connection is up and running check the Ethernet connection between your Sure TV Box and your home router If you are connected to the router using Wi Fi make sure that the layout of your home allows your Sure TV Box to detect the Wi Fi network Remember that your Wireless Security K...

Reviews: