Technicolor TC7300.TI Page 5 User Manual Download

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Introduction ............................................................................................................................. 6

Wireless Voice Gateway Features ........................................................................................... 6

What’s on the CD-ROM ......................................................................................................... 7

Computer Requirements ........................................................................................................ 7

Wireless Voice Gateway Overview .............................................................................................. 8

Front Panel ............................................................................................................................ 8

Rear Panel ........................................................................................................................... 10

Side Panel for WPS .................................................................................................................. 10

Wall Mounting ..................................................................................................................... 11

Relationship among the Devices ............................................................................................. 12

What the Modem Does ........................................................................................................ 12

What the Modem Needs to Do Its Job ................................................................................... 12

Contact Your Local Cable Company ..................................................................................... 13

Connecting the Wireless Voice Gateway to a Single Computer ................................................. 13

Attaching the Cable TV Wire to the Wireless Voice Gateway ................................................. 14

Installation procedure for connecting to the Ethernet interface ............................................ 15

Connecting More Than one Computer to the Wireless Voice Gateway .................................. 16

Telephone or Fax Connection .............................................................................................. 17

Chapter 2: WEB Configuration ................................................................................................... 18

Accessing the Web Configuration ........................................................................................... 18

Outline of Web Manager ...................................................................................................... 18

Gateway – Status Web Page Group .......................................................................................... 20

1. Software .......................................................................................................................... 20

2. Connection ...................................................................................................................... 21

Chapter 3: Additional Information............................................................................................. 22

Frequently Asked Questions ................................................................................................... 22

General Troubleshooting ........................................................................................................ 24

Service Information ................................................................................................................ 25

Glossary ................................................................................................................................. 26

Summary of Contents for TC7300.TI

Page 1: ...rd if theyarenothandledordisposedof in the properway Consequently pleasedo notthrowoutyour inoperativeappliancewith thehouseholdwaste If you are theownerof theappliance you mustdeposit itattheappropriate localcollection pointor leave itwith the vendorwhenbuying anew appliance If you are aprofessionaluser pleasefollow your supplier s instructions If the applianceisrented to youor left in your care ...

Page 2: ...s practical Operating Information Operating Temperature 0 40 C 32 104 F Storage Temperature 20 to 70 C 4 157 F If you purchased this product at a retail outlet please read the following Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are located on the...

Page 3: ...Modem which might spill or drip into it eg Lighted candles or containers of liquids Do not expose the Cable Modem to dripping or splashing If an object or liquid enters inside the Cable Modem unplug it immediately and contact the Customer Service Do not store the Cable Modem in excessively hot cold or damp conditions The Cable Modem is intended to operate at an ambient temperature of less than 40 ...

Page 4: ...dapter or plug in adapter type ADAPTER 18W 12VDC 1 5A Connections DC input 12V 1 5A Cable input 1xCoaxial cable connector Phone plugs 2xRJ11 Ethernet plugs 4xRJ 45 This symbol on your set guarantees that your product complies with the European Directives 1999 5 ECand 2009 125 EC on Safety Telecom Electromagnetic Compatibility and Energy related Products Chapter 1 Connections and Setup 6 Turning on...

Page 5: ...Wireless Voice Gateway to a Single Computer 13 Attaching the Cable TV Wire to the Wireless Voice Gateway 14 Installation procedure for connecting to the Ethernet interface 15 Connecting More Than one Computer to the Wireless Voice Gateway 16 Telephone or Fax Connection 17 Chapter 2 WEB Configuration 18 Accessing the Web Configuration 18 Outline of Web Manager 18 Gateway Status Web Page Group 20 1 ...

Page 6: ...cketCable 2 0 version z Support Multiple Provisioning Mode z Four Standard RJ 45 connector for 10 100 1000BaseT Ethernet with auto negotiation and MDIX functions Support maximum Ethernet cable length up to 100m Category 5 z Two RJ 11 Foreign Exchange Station FXS port for IP telephony Support a maximum line length between themselves and an end receiver handset etc of up to 500 feet AWG 26 0 4mm z S...

Page 7: ...panies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows NT 2000 Me XP Vista Windows 7 Linux Mac OS 7 6 1 or higher Video VGA or better SVGA preferred VGA or better SVGA built in preferred CD ROM Drive Required Required Ethernet 10BaseT 100BaseT or 1000BaseT 10BaseT 100BaseT or 1000BaseT An Ethernet card ...

Page 8: ...US Indicates the status of Data transmission by the cable modem to the Network Upstream Traffic Online Displays the status of your cable connection The light is off when no cable connection is detected and fully lit when the modem has established a connection with the network and data can be transferred Ethernet Indicates the state of Ethernet ports Wireless Indicates the traffic on the wireless n...

Page 9: ... X X X Operational NACO OFF Channel Bonding Operation FLASH FLASH FLASH FLASH X X X X X X X Wait registration with all DS and all US Lights Flash sequentially from the right to left Minimum duration 3 seconds X X X X OFF X X X X X X From 1 to 4 DS from 1 to 4 LEDs are ON From 5 to 8 DS From 1 to 4 LEDs are flashing Duration 3 seconds OFF X X X X X X X X X X From 1 to 4 US from 1 to 4 LEDs are ON F...

Page 10: ...ne Connectors Table 1 2 Rear Panel description Side Panel for WPS Fig 1 3 Side Panel WPS Indicates the status of the WPS Wi Fi Protected SetupTM functionality WPS button Wi Fi Protected SetupTM This button can be used to Secure the connection with another device PC for example using WPS protocol A long press on the button allows you to enable the association of the modem with a PC or other equipme...

Page 11: ...pter Fig 1 4 Wall Mounting To do this 1 Ensure that the wall you use is smooth flat dry and sturdy and use the 2 screw holes which are 101 6 mm 4 inches apart from each other 2 Fix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface 3 Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it down...

Page 12: ...urity secures upstream and downstream communications What the Modem Needs to Do Its Job The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard DOCSIS compliant and PacketCable Euro PacketCable compliant technology The Internet Telephony Service Provider ISP TSP Your cable company provides you access to an Internet Service Provider ISP ...

Page 13: ...ata service if the cable account is set up but no telephony service is available You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company should alwa...

Page 14: ...ected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc b Connected to a wall mounted cable outlet c Coming out from under a baseboard heater or other location See Figure 1 5 for the wiring example Notes For optimum performance be sure to connect your Wireless Voice Gateway to the first point the cable enters your home The splitter must be rated for at least 1GHz Fig 1 6 Basi...

Page 15: ...te Only use the power supply that comes with the modem Using another power supply can cause damage to the product and will void the warranty Connect an Ethernet cable direct connection see below to the Ethernet port at the back of the computer and the other end to the ETHERNET port on the rear panel of the cable modem The modem will seek the appropriate cable signal on the cable television network...

Page 16: ... the cable modem to be connected to the hub 10 100 1000BaseT Hub or Switch Straight through or standard category 5 Ethernet cable one for each computer to be connected If you have a hub with an uplink port a straight through cable can be used in combination with that port in lieu of the crossover cable An uplink port has a small switch on it to change the polarity of the connection It can accept e...

Page 17: ...tly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway Connect a standard phone line cord directly from the phone fax...

Page 18: ...figuration The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL ...

Page 19: ...he web management containing configuration or status information For easy navigation the pages are organized in groups with group in names main menu Individual page names within each group are provided in the sub menu and sidebar So to navigate to a page click the group hyperlink at the top then the sub menu for the function finally choose the title on the sidebar Your cable company may not suppor...

Page 20: ...way has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cable company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this Fig 2 2 Gateway Status Software ...

Page 21: ...ent connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems Fig 2 3 Gateway Status Connection ...

Page 22: ... and talk to my friends through the Wireless Voice Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is DOCSIS and what does it mean A Data over Cable Service Interface Specifications i...

Page 23: ...ging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your cable company and ISP for any restrictions or additional fees ...

Page 24: ...coaxial cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable z If you subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coa...

Page 25: ...vice for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Wireless Voice Gateway from a retailer see the enclosed warranty card ...

Page 26: ...onnect multiple computers to the Wireless Voice Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode Key exchange The swapping of mathematical values between entities on a ...

Page 27: ...on that provides telephone services such as dial tone local service long distance billing and records and maintenance Universal Serial Bus USB USB is a plug and play interface between a computer and add on devices such as a Wireless Voice Gateway Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is m...

Page 28: ...ause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the...

Page 29: ...trolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body Note The country code selection is for non US model only and is not available to all US model Per FCC regulation all WiFi product marketed in US must fixed to US operation channels only ...

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