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11. Help and Advice
If you have difficulties using your unit and none of the suggestions below work, try switching your unit off
and then on again. If this does not work, contact the shop you bought your unit from or a qualified repair
technician. Never try to repair your unit yourself.
Problem
POSSIBLE CAUSE
What to do
Standby light not lit
Mains lead unplugged
Mains fuse blown
Check mains lead
Check fuse
No signal found
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Check aerial lead
Check aerial
Check with dealer
No response to remote
control
Unit off
Handset not aimed correctly
Front panel obstructed
Handset batteries exhausted
Plug in and turn on unit
Aim handset at front panel.
Check for obstructions.
Replace handset batteries.
The remote control will not
operate your unit
1. The batteries in your
remote control need
replacing.
2. There is an obstruction
blocking the signal path
between the remote control
and the unit.
1. Replace
the
batteries
2. Check that there is
nothing blocking the
path between the
remote control and the
unit
After moving the unit to
another room, you find you
are no longer able to
receive the digital reception
The aerial feed from new point
may come through a distribution
system which may reduce the
digital signal level to the unit.
Try a direct feed from the
antenna