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2800 Laura Lane  •  Middleton, WI 53562  |  800.288.9383  •  fax: 608.836.9044  |  www.tcsbasys.com  

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2800 Laura Lane  •  Middleton, WI 53562  |  800.288.9383  •  fax: 608.836.9044  |  www.tcsbasys.com  

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Installation

QD2040c Power and Communication Connections

Power and Communication Connections

RS-485 Network Wiring

All controllers connected to the network must be programmed with the same communication baud rate as well as a 

unique communication address from 0 to 255, excluding 248. On controllers with displays, this can be done from the con-

troller using its keypad and display, by using TCS Insight software, or by calling TCS Technical Support (800-288-9383, ext. 

2). TCS Technical Support can access the QD2040c online and change the address of a controller. 
Use 22 AWG, twisted shielded two-conductor or three-conductor cable for network wiring. Network wiring should start 

at one controller and go to the next and then go to the next, until the final controller is reached. Wiring is such that all “A” 

wires are connected to “A” wires, all “B” wires are connected to “B” wires, and all “REF” wires are connected to “REF” wires. 

NOTE:

 “A" refers to the negative (–) RS-485 connection and “B” refers to the positive (+) RS-485 connection.

A 120 Ω terminating resistor should be placed at each of the two ends of the network directly across the “A” and “B” wires.

• 

If the QD2040c will be at one end of the network, hard-wire a 120 Ω terminating resistor across the “A” and “B” termi

-

nals of the QD2040c (See 

“Three-Wire Network Wiring” on page 5

). 

• 

If the QD2040c will be in the middle of the network, do not wire in the terminating resistor on the QD2040c terminal 

block.

Connect one end (ideally the furthest end from the QD2040c) of the shield wire of the network wiring to earth ground. 

NOTE: 

If you encounter time-out errors, contact TCS Technical Support (800-288-9383, ext. 2).

PO

WER

C

ORD

USB

CABLE

ETHERNET

CABLE

Rx/Tx Activity LEDs

To Wall Outlet

To Internet

To Controllers

Not Used

USB PORT 2

USB PORT 1

USB PORT 4

USB PORT 3

L

C

ETHERNET 2

ETHERNET 1

POWER

(12VDC)

HDMI

DP

REF

REF

B

A

B

COM 1

COM 2

A

USB

CABLE

To RS-485 Converter 

(QD1010)

Local 

Mgmt. Port

(Admin Only)

Monitor Ports

(Admin Only)

Summary of Contents for QD2040c

Page 1: ...562 800 288 9383 fax 608 836 9044 www tcsbasys com v 2108 Installation Manual The QD2040c Ubiquity Cloud Building Manager connects the site controller network with the Ubiquity Cloud servers QD2040c U...

Page 2: ...rk Wiring 5 Two Wire Network Wiring 6 Startup 7 Troubleshooting 7 Power LED Does Not Light Up 7 No Communications with Controllers on the Network 7 No LAN Link to the Internet 7 No Communication with...

Page 3: ...crew holes in each unit It may also be set on a shelf or table If mounting on a wall do not allow the mounting screws to touch the circuit board inside the enclosure When selecting a location to mount...

Page 4: ...ch that all A wires are connected to A wires all B wires are connected to B wires and all REF wires are connected to REF wires NOTE A refers to the negative RS 485 connection and B refers to the posit...

Page 5: ...hielded twisted three conductor com munications wiring with one end earth grounded 120 balancing resistors provided Shielded twisted three conductor com munications wiring with one end earth grounded...

Page 6: ...g more than 64 controllers use the second RS 485 port or additional QD1010 adapters 2 Each controller must use the same baud rate and be assigned a unique address Two Wire Network Wiring Follow this w...

Page 7: ...o Communications with Controllers on the Network Make sure the baud rate selection for the QD2040c is set to match the baud rate of all the controllers on each port net work the default communication...

Page 8: ...ds Verify each port is also optically isolated which cleans up the signal and protects the unit from taking stray voltage off the RS 485 lines A set of LEDs on each of the RS 485 ports on the QD2040c...

Page 9: ...gin and password which is supplied to customers upon request It is the customer s responsibility to configure a custom login and password Contact TCS Technical Support 800 288 9383 ext 2 for informati...

Page 10: ...iquity Cloud Server Application Options You must select a Network Polling Cycle Time for the QD2040c This is the time interval that the unit will poll the entire network of controllers on all ports Yo...

Page 11: ...r SSL requires port 443 to be open Protocol Select the communications protocol being used on each port TCSbus is selected by default Baud Rate This is the data transmission speed on the network The Ba...

Page 12: ...address settings are automatically assigned when communication is established MTU Adjustments Adjusting the MTU down may allow gateways to communicate with smaller TCP packet sizes This may be useful...

Page 13: ...asys com 13 Configuration Security Information Commissioning Tools You can access a separate page containing various commissioning tools by clicking the Commissioning Tools button at the bottom of the...

Page 14: ...rror No Route to Host The unit does not currently have an Ethernet connection 2 Connected The unit is able to communicate to the Ubiquity Cloud Server BUT is not being matched up with a spe cific site...

Page 15: ...and software version Once the update has been downloaded it is automatically applied and the unit will reboot if necessary NOTE The Check for Update command requires that the QD2040c have Internet ac...

Page 16: ...53562 800 288 9383 fax 608 836 9044 www tcsbasys com 16 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 16 Configuration Command Line Interface Screens Gateway Confi...

Page 17: ...ne Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 17 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 17 Configuration Proxy Options Extended Applic...

Page 18: ...ith a hardwired Network Interface Card NIC 2 Ethernet cable Connection Setup Ethernet Cable Connect one end of the Ethernet cable to the Local Management Ethernet Port on the QD2040c see QD2040c Power...

Page 19: ...44 www tcsbasys com 19 Appendices Change adapter options 3 On the Network Connections panel locate the Ethernet interface that is connected to the cable Right click on the item and select Properties P...

Page 20: ...2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 20 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 20 Appendices TCP IPv4...

Page 21: ...on WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 21 Appendices 5 On the Internet Protocol Version 4 TCP IPv4 Properties change the IP schema to IP Address 10 248 248 2 Subnet Mask 255 0 0 0...

Page 22: ...288 9383 fax 608 836 9044 www tcsbasys com 22 Appendices 7 Launch any web browser and type in the following address https 10 248 248 1 Device address 8 Depending on your browser s configuration you m...

Page 23: ...Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 23 Appendices 10 Click on the Proceed link to take you to the next screen Proceed Screen 11 Enter the Login user name and passwor...

Page 24: ...configuration See Appendix A Local Management Port on page 18 and wish to revert back to its previous configuration follow the steps below Windows 10 1 Search for Ethernet Settings and click the Open...

Page 25: ...tcsbasys com 25 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 25 Appendices Properties 4 On the Ethernet Properties panel locate the Internet Protocol Version 4 TCP...

Page 26: ...53562 800 288 9383 fax 608 836 9044 www tcsbasys com 26 Appendices 5 On the Internet Protocol Version 4 TCP IPv4 Properties General tab 6 Click on the Obtain an IP address automatically radio button...

Page 27: ...board Connection Setup 1 Connect the cable to the monitor and to the QD2040c matching up the corresponding ends HDMI DP See QD2040c Power and Communication Connections on page 4 Power on the monitor a...

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