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2800 Laura Lane  •  Middleton, WI 53562  |  800.288.9383  •  fax: 608.836.9044  |  www.tcsbasys.com  

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2800 Laura Lane  •  Middleton, WI 53562  |  800.288.9383  •  fax: 608.836.9044  |  www.tcsbasys.com  

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Introduction

Congratulations on choosing the TCS QD2040c Ubiquity Cloud Building Manager! The QD2040c is a compact, versatile 

network controller that seamlessly connects with Ubiquity Cloud™ via TCSbus or Modbus.
This manual includes all the information you will need to properly install and set up your QD2040c. As most units come 

preconfigured, you will most likely only need to read the Installation section of this manual and you can skip the Configura

-

tion section. However, some customers do order their units without being configured beforehand; for those customers, we 

include the comprehensive Configuration section which contains essential information they will need to set up the unit.
If you have any questions regarding your QD2040c or your network, do not hesitate to contact TCS Technical Support at 

800-288-9383, ext. 2.

Material List

•  QD2040c Ubiquity Cloud Site Gateway 
•  External Power Supply
•  Wall Mounting Bracket

Mounting

The QD2040c is designed to be hung on a wall via the mounting screw holes in each unit. It may also be set on a shelf or 

table. 

If mounting on a wall, do not allow the mounting screws to touch the circuit board inside the enclosure

.

When selecting a location to mount the QD2040c, be sure to allow space for cable connections. Locate the QD2040c away 

from excessive dust, heat sources, moisture or direct sunlight. The ideal environment is a server room. The temperature of 

the room should not exceed 77ºF (25ºC); good ventilation is mandatory.

Input Connections

Refer to the 

“QD2040c Power and Communication Connections” on page 4

 for the following input connections:

Power:

 Attach the included power supply to the front of the QD2040c and insert the power plug into a 120 VAC socket. 

Upon connection the unit should power up automatically If it does not, press the Power button once. 
Ethernet:

 Connect an Ethernet cable from your network to the Ethernet LAN port (C) Do NOT connect to port L, which is 

reserved for Admin only. If you are using a cellular modem, connect the Ethernet cable to the Ethernet port on the Cellular 

Modem.

RS-485 Network: 

Connect an RS-485 network to one of the COM ports. 

USB PORT 1-4 (Optional):

 Connect an RS-485 network via a USB cable to an RS-485 converter (QD1010), or connect a 

TCS ZigBee network via a wireless gateway (QW1010). 

NOTE:

 The remaining ports on the QD2040c are unused or reserved for Admin only.

Installation

Summary of Contents for QD2040c

Page 1: ...562 800 288 9383 fax 608 836 9044 www tcsbasys com v 2108 Installation Manual The QD2040c Ubiquity Cloud Building Manager connects the site controller network with the Ubiquity Cloud servers QD2040c U...

Page 2: ...rk Wiring 5 Two Wire Network Wiring 6 Startup 7 Troubleshooting 7 Power LED Does Not Light Up 7 No Communications with Controllers on the Network 7 No LAN Link to the Internet 7 No Communication with...

Page 3: ...crew holes in each unit It may also be set on a shelf or table If mounting on a wall do not allow the mounting screws to touch the circuit board inside the enclosure When selecting a location to mount...

Page 4: ...ch that all A wires are connected to A wires all B wires are connected to B wires and all REF wires are connected to REF wires NOTE A refers to the negative RS 485 connection and B refers to the posit...

Page 5: ...hielded twisted three conductor com munications wiring with one end earth grounded 120 balancing resistors provided Shielded twisted three conductor com munications wiring with one end earth grounded...

Page 6: ...g more than 64 controllers use the second RS 485 port or additional QD1010 adapters 2 Each controller must use the same baud rate and be assigned a unique address Two Wire Network Wiring Follow this w...

Page 7: ...o Communications with Controllers on the Network Make sure the baud rate selection for the QD2040c is set to match the baud rate of all the controllers on each port net work the default communication...

Page 8: ...ds Verify each port is also optically isolated which cleans up the signal and protects the unit from taking stray voltage off the RS 485 lines A set of LEDs on each of the RS 485 ports on the QD2040c...

Page 9: ...gin and password which is supplied to customers upon request It is the customer s responsibility to configure a custom login and password Contact TCS Technical Support 800 288 9383 ext 2 for informati...

Page 10: ...iquity Cloud Server Application Options You must select a Network Polling Cycle Time for the QD2040c This is the time interval that the unit will poll the entire network of controllers on all ports Yo...

Page 11: ...r SSL requires port 443 to be open Protocol Select the communications protocol being used on each port TCSbus is selected by default Baud Rate This is the data transmission speed on the network The Ba...

Page 12: ...address settings are automatically assigned when communication is established MTU Adjustments Adjusting the MTU down may allow gateways to communicate with smaller TCP packet sizes This may be useful...

Page 13: ...asys com 13 Configuration Security Information Commissioning Tools You can access a separate page containing various commissioning tools by clicking the Commissioning Tools button at the bottom of the...

Page 14: ...rror No Route to Host The unit does not currently have an Ethernet connection 2 Connected The unit is able to communicate to the Ubiquity Cloud Server BUT is not being matched up with a spe cific site...

Page 15: ...and software version Once the update has been downloaded it is automatically applied and the unit will reboot if necessary NOTE The Check for Update command requires that the QD2040c have Internet ac...

Page 16: ...53562 800 288 9383 fax 608 836 9044 www tcsbasys com 16 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 16 Configuration Command Line Interface Screens Gateway Confi...

Page 17: ...ne Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 17 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 17 Configuration Proxy Options Extended Applic...

Page 18: ...ith a hardwired Network Interface Card NIC 2 Ethernet cable Connection Setup Ethernet Cable Connect one end of the Ethernet cable to the Local Management Ethernet Port on the QD2040c see QD2040c Power...

Page 19: ...44 www tcsbasys com 19 Appendices Change adapter options 3 On the Network Connections panel locate the Ethernet interface that is connected to the cable Right click on the item and select Properties P...

Page 20: ...2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 20 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 20 Appendices TCP IPv4...

Page 21: ...on WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 21 Appendices 5 On the Internet Protocol Version 4 TCP IPv4 Properties change the IP schema to IP Address 10 248 248 2 Subnet Mask 255 0 0 0...

Page 22: ...288 9383 fax 608 836 9044 www tcsbasys com 22 Appendices 7 Launch any web browser and type in the following address https 10 248 248 1 Device address 8 Depending on your browser s configuration you m...

Page 23: ...Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 23 Appendices 10 Click on the Proceed link to take you to the next screen Proceed Screen 11 Enter the Login user name and passwor...

Page 24: ...configuration See Appendix A Local Management Port on page 18 and wish to revert back to its previous configuration follow the steps below Windows 10 1 Search for Ethernet Settings and click the Open...

Page 25: ...tcsbasys com 25 2800 Laura Lane Middleton WI 53562 800 288 9383 fax 608 836 9044 www tcsbasys com 25 Appendices Properties 4 On the Ethernet Properties panel locate the Internet Protocol Version 4 TCP...

Page 26: ...53562 800 288 9383 fax 608 836 9044 www tcsbasys com 26 Appendices 5 On the Internet Protocol Version 4 TCP IPv4 Properties General tab 6 Click on the Obtain an IP address automatically radio button...

Page 27: ...board Connection Setup 1 Connect the cable to the monitor and to the QD2040c matching up the corresponding ends HDMI DP See QD2040c Power and Communication Connections on page 4 Power on the monitor a...

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