TCO ICon Pro, User Manual, Page: 30 / 33

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8 Trouble shooting
Your ICon Pro is designed to work maintenance free for a long time. Of course, as in every technical
unit, a problem may occur. Here are some hints on how to find a solution. If this doesn't solve your
problem or if your problem is not listed, contact your nearest ICon Pro service point.
Problem Cause Solution
Turn on / turn off is
not possible Power cable not connected Connect power cable
Main power switch is turned off Turn on main power switch
Power cable is damaged Replace the power cable
Power source not functioning Use another socket
Main power switch red
indicator light is lit,
green LED indicator
on control panel is lit,
but fan doesn’t work Panel(s) of filter compartment(s) are
not properly closed Close the panel(s) and make
sure they are locked
Fan level is not selected In the Fan menu > Fan level
select a Fan level (Low,
Medium, High, Max)
An error has occurred Check the error codes in the
Status menu and follow the
instructions as stated in 6.4.7
Status menu
The ICon Pro sounds
an alarm and the red
LED indicator on the
right side of the
control panel is lit
Panel(s) of filter compartment(s) are
not properly closed Close the panel(s) and make
sure they are locked
The ICon Pro may need a system reset Turn your ICon Pro of and turn
it back on again
The ICon Pro
doesn’t
clean the air good/fast
enough
The selected Fan level is not correct In the Fan menu > Fan level
select a higher Fan level, for
example from Low to Medium
or High
The air inlets in the front and at the
bottom are polluted Clean the air inlets
The filters are polluted and need
replacement Check the Status menu and, if
necessary, replace the filters
While in operation the
ICon Pro sounds too
loud The air inlets in the front and at the
bottom are polluted Clean the air inlets
The ICon Pro operates on a higher Fan
level than needed In the Fan menu > Fan level
select a lower Fan level, for
example from High to Medium
or Low
An error has occurred Check the error codes in the
Status menu and follow the
instructions as stated in 6.4.7
Status menu