TBK vision TBK-NVR2300 Series, User Manual, Page: 186 / 189

TBK-NVR2300 Network Video Recorder User Manual
www.tbkvision.com 186
Simultaneously press Ctrl , Alt and Delete to enter the windows task management interface,
as shown in the following figure.
⚫
Select the “Performance” tab; check the status of the CPU and Memory.
⚫
If the resource is not enough, please end some unnecessary processes.
Check if the fault is solved by the above steps.
If it is solved, finish the process.
If not, please contact the engineer from TBK Vision to do the further process.
⚫
When using the device to get the live view audio, there is no sound or there is too much noise, or
the volume is too low.
Possible Reasons:
− Cable between the pickup and IP camera is not connected well; impedance mismatches or
incompatible.
− The stream type is not set as “Video & Audio”.
− The encoding standard is not supported with device.
Verify the cable between the pickup and IP camera is connected well; impedance matches and
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please
contact the manufacturer of the IP camera.
Verify the setting parameters are correct.
Go to Menu>Camera>Encoding Parameters, and set the Stream Type as “Audio & Video”.
Windows task management interface