8-2
TROUBLESHOOTING GUIDE
Model 336, 338, 339
Troubleshooting Guide
8
6. The drive shaft is stuck in
the drive coupling.
a. Rounded corners of drive shaft,
coupling, or both.
a. Call a service technician to correct
cause and to replace the necessary
components.
Do not
lubricate the
hex end of the drive shaft.
---
b. Mix and lubricant collected in the drive
coupling.
b. Brush clean the rear shell bearing
area regularly.
7. The freezing cylinder
walls are scored.
a. The beater assembly is bent.
a. Call a service technician to repair or
replace the beater and to correct the
cause of insufficient mix in the
freezing cylinder.
---
b. The front bearing is missing or worn on
the freezer door.
b. Install or replace the front bearing.
8. Excessive mix leakage
into the rear drip pan.
a. Missing or worn drive shaft seal on drive
shaft.
a. Install or replace regularly.
b. The rear shell bearing is worn.
b. Call a service technician to replace
rear shell bearing.
---
9. Excessive mix leakage
from door spout.
a. Missing or worn draw valve O-rings.
a. Install or replace regularly.
b. Inadequate lubrication of draw valve O-
rings.
b. Lubricate properly.
c. Wrong type of lubricant is being used
(example: petroleum-based lubricant).
c. Use the proper lubricant (example:
Taylor Lube).
10.No freezer operation
after pressing the AUTO
button.
a. Unit is unplugged.
a. Plug into wall receptacle.
---
b. The circuit breaker is off or the fuse is
blown.
b. Turn the breaker on, or replace the
fuse.
---
c. The beater motor is out on reset.
c. Reset the freezer.
d. The unit has gone off on high pressure
cut-out.
d. Allow the unit to cool and reset.
Check for dirty condenser (air-
cooled) or loss of water (water-
cooled).
11.Product is not feeding
into the freezing cylinder.
a. Inadequate level of mix in the mix
hopper.
a. Fill the mix hopper with mix.
b. The mix inlet hole is frozen up.
b. The mix hopper temperature needs
adjustment. Call a service technician.
---
c. The air tube is installed incorrectly.
c. Install the air tube in the mix inlet
hole, using the end with the small
hole in the side.
d. The air orifice is not installed.
d. Install the air orifice in the air tube.
Problem
Probable Cause
Remedy
Page
Ref.
Summary of Contents for Freezemaster 336
Page 8: ...1 4 TO THE INSTALLER Model 336 338 339 To the Installer 1 Notes...
Page 18: ...4 6 OPERATOR PARTS IDENTIFICATION Model 336 338 339 Operator Parts Identification 4 Notes...
Page 22: ...5 4 USER INTERFACE Model 336 338 339 User Interface 5 Notes...
Page 38: ...9 2 PARTS REPLACEMENT SCHEDULE Model 336 338 339 Parts Replacement Schedule 9 Notes...
Page 42: ...10 4 LIMITED WARRANTY ON EQUIPMENT Model 336 338 339 Limited Warranty on Equipment 10 Notes...
Page 46: ...11 4 LIMITED WARRANTY ON PARTS Model 336 338 339 Limited Warranty on Parts 11 Notes...